Machi Juku Guest Room Chichibu Inn

9/10 Exceptional - Based on 121 reviews

Traveler Mix:
Couples (69%)
Groups (12%)
Families (10%)
Solo travelers (8%)

Harmoniously nestled in the heart of Chichibu, this ryokan in Chichibu embodies serenity and refinement. Its traditional architecture and carefully landscaped outdoor spaces invite contemplation. Guests can rejuvenate in a soothing spa, with sauna and public baths, where tranquility aligns with the beauty of the gardens. Offering both modernity and tradition, this establishment provides a perfect relaxation space to reconnect with oneself.

A haven of rest, the rooms stand out for their Japanese elegance, combining tatami mats, delicate wooden partitions, and modern amenities such as air conditioning and private bathrooms with bathtubs. The garden views enhance this sense of peace. Each space is an invitation to introspection, whether you choose a classic twin room or opt for a family room with generous dimensions.

A delight for the senses, the ryokan’s restaurant offers authentic Japanese cuisine, served in a friendly and intimate atmosphere. The Asian breakfast is an experience in itself, showcasing local ingredients and unique flavors. Additionally, the surroundings are full of great spots, like Seibu Chichibu Market Street, perfect for enriching your culinary experience with regional specialties and delicious artisanal snacks.

Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.

Japanese Authenticity Rating

7/10 Harmonious blend of traditional and modern architecture, highlighting authentic Japanese elements. The baths and rooms offer a nice cultural immersion, although some amenities lack purely traditional character. The traditional culinary experience seems well-crafted but slightly simplified.

Highlights of the Ryokan

Public Bath
Sauna
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast

Detailed Ratings

Staff 9.5
Equipements 9.4
Cleanliness 9.5
Comfort 9.5
Value for money 8.7
Location 8.7

Points of interest nearby

Places of interest
Restaurants

Review summary for: 町住客室 秩父宿

Positive Reviews

Exceptional hospitality and friendly staff

Guests consistently mention the staff as friendly, welcoming, and helpful, making them feel at home. Many appreciated personalized service, assistance with luggage, and thoughtful gestures during their stay.

Unique traditional Japanese experience

The accommodation offers a traditional Japanese atmosphere with beautifully renovated old houses, tatami rooms, and authentic decor. Many reviewers enjoyed the retro Showa ambiance and local cultural immersion.

Private sauna, bath, and free amenities

Private access to sauna and bath facilities is highly praised. Guests also appreciated free drinks, complimentary snacks, and amenities such as free beer, sake, water, and tea.

Delicious and varied breakfast

Breakfast is frequently described as delicious, copious, and beautifully presented, sometimes brought directly to the room. Many liked the variety and traditional Japanese style of the meals.

Convenient local perks and city map

The accommodation provides a passport or map with access to discounts at local shops and restaurants, helping guests explore and enjoy the best of Chichibu.

Clean, spacious, and comfortable rooms

Rooms are described as clean, spacious, well-organized, and comfortable, with quality materials and thoughtful touches. Many guests felt relaxed and at ease during their stay.

Negative Reviews

Distance between reception and rooms

Some rooms are located a 10-minute walk from the reception, making access to main facilities like baths and lounges less convenient for certain guests.

Challenging location and navigation

Several guests found the property hard to locate, with check-in at a different address and occasional map errors. Staff often assisted with transportation, which helped mitigate the issue.

Cold bathrooms and limited heating

A few guests mentioned that bathrooms or pre-bath rooms were cold, especially in winter, and suggested that additional heating or hotter water could improve comfort.

Steep stairs and accessibility

Some traditional houses have steep stairs, which may be difficult for elderly guests or those with mobility concerns. This is a minor point for most but worth noting.

Basic comfort and amenities in some rooms

A few reviews mention a lack of small tables, hooks, or cups in certain rooms, making the traditional houses feel a bit bare. Some guests wished for more thoughtful touches.

Local shops and perks not always available

Some guests found that local shops or restaurants included in the accommodation's passport were closed during their visit, causing minor inconvenience but generally resolved by staff.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

Does the ryokan have an onsen?

Yes, the establishment offers a public bath, which is a relaxing and traditional experience in Japan. Additionally, you can also enjoy a spa center and a sauna.

What are the check-in and check-out times?

You can check in at the ryokan between 3:00 PM and 9:00 PM, and check-out must be completed between 12:00 AM and 11:00 AM.

What languages are spoken at the ryokan?

The staff speaks English, French, Japanese, Korean, and Chinese, thus facilitating communication for international guests.

Are there any restrictions or specific rules to follow?

Yes, the establishment is entirely non-smoking, parties and events are not allowed, and pets are not admitted. However, children are welcome.

What wellness services are available?

The ryokan features a spa and wellness center, including a sauna and a public bath, to ensure a relaxing experience.

What types of meals are offered at the ryokan?

The establishment offers an Asian breakfast, and you also have the option to have your breakfast in your room. A familiar restaurant and bar are also present on-site to satisfy your culinary desires.

Is there parking on-site?

Yes, the ryokan offers free private parking nearby. No prior reservation is necessary.

What tourist attractions are nearby?

The Chichibu Shrine is nearby, as well as the Hodosan Zoo, located about 15 km away. The Chichibu Station is also within walking distance.

Can I bring my pet?

Unfortunately, pets are not allowed in the establishment.

Does the ryokan organize cultural activities?

The establishment does not directly offer cultural activities, but its location in Chichibu allows you to discover the local culture, notably by visiting the shrines or participating in the region’s traditional events.

Is the ryokan well served by public transport?

Yes, the Chichibu Station is only 500 meters away, and public transport options are available to explore the surroundings.

What types of rooms are available?

The ryokan offers rooms suitable for couples or families, with options including twin beds or traditional futons. Each room has a private bathroom and modern amenities.

Leave a Reply

Your email address will not be published. Required fields are marked *

Higher rating  Lower rating  Equivalent rating or unavailable

Inn Yokotei

  •  Overall rating
  •  Location
  •  Value for money

Yanagiya

  •  Overall rating
  •  Location
  •  Value for money
Close

RyokanTravel USA

Live the authentic Ryokan experience

Ryokantravel.com © Copyright 2025. All rights reserved.
Close

Image Copyright Notice

All visuals (photos, images) displayed on this site originate exclusively from the Booking.com platform as part of the official affiliate programme in which we participate. These images remain the exclusive property of the establishments concerned or of their respective authors (photographers, agencies or hotel operators). We do not copy, alter or host these files directly: they are displayed either through the tools, widgets, APIs and/or CDNs provided by Booking.com, or by direct calls to resources hosted on their servers, in strict accordance with the mechanisms offered within the affiliate partnership. The sole purpose of displaying these visuals on our site is to showcase the listed properties and redirect users to Booking.com, where all bookings are made. As a purely technical and commercial intermediary, we cannot be held liable for any infringements of intellectual property rights (copyright, image rights, etc.) relating to the displayed content. If you are the owner of content shown on our site and wish to request its removal or modification, please contact us. Any legitimate request will be handled promptly and respectfully.