竹泉荘 Chikusenso Onsen
9,7/10 Exceptional - Based on 64 reviews
Immersed in a refined and soothing atmosphere, the ryokan in Zao, 竹泉荘 Chikusenso Onsen, offers an immersion in the serenity of the surrounding nature. Its hot springs, nestled in an enchanting setting, promise absolute relaxation, while the spa and wellness treatments add a touch of luxury to the stay. With modern amenities such as a fitness center and a relaxation area, this establishment harmoniously combines Japanese tradition and modern comfort for an unforgettable getaway.
Spacious and bright, the rooms are designed to combine elegance and comfort. Some offer panoramic views of the mountains or rivers, while others have private terraces to contemplate the natural beauty of the region. All accommodations are carefully furnished with traditional furniture, modern technologies, and luxurious amenities such as private baths and high-end toiletries, inviting travelers to a well-deserved rest.
At the on-site Japanese restaurant, the refined cuisine highlights authentic flavors prepared with quality local ingredients. The breakfast, available in Asian or vegetarian versions, is a true delight for the taste buds. Moreover, several dining options in the vicinity allow for a gastronomic variety, further enhancing the appeal of this perfect destination for a stay in the heart of Zao.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
7/10 Inspiring blend of tradition and modernity, this ryokan offers a refined culinary experience and soothing baths integrated into nature. The architecture harmonizes modern and classic elements, but some rooms have a contemporary touch that slightly reduces the overall authenticity.
Ryokan Highlights
Hot spring/onsen
Outdoor bath
Public bath
Massages
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional food quality
Guests consistently praise the breakfast and dinner, describing them as delicious, beautifully presented, healthy, and a highlight of their stay. The variety and quality are mentioned as outstanding.
Outstanding staff and service
The staff are described as extremely friendly, helpful, and attentive, providing a warm welcome and thoughtful arrangements that make guests feel well cared for throughout their stay.
Beautiful and comfortable facilities
Rooms, lounges, and architecture are noted for their comfort and design, with spacious accommodations, great amenities, and relaxing onsen baths, both public and private.
Peaceful and luxurious atmosphere
Many reviewers highlight the tranquil, refined, and luxurious environment, which is perfect for relaxation and immersion in Japanese culture and ambience.
Thoughtful extras and experiences
Guests appreciate special touches such as snacks as night food, the opportunity to see stars at night, and unique features like the wild cat in the private onsen or a replica temple bell.
Convenient amenities and transfers
The hotel offers helpful amenities such as transfers from Sendai station, transportation in the neighborhood, and temperature-controlled private onsen, making stays more convenient.
Negative Reviews
Remote location
Several guests mention the hotel is a bit far away or out of the way, which may require extra travel time, but many agree it is worth the trip for the experience.
Food portions can be large
A few guests note that dinner portions are generous, sometimes too much food is served, and smaller quantities could be more sustainable and comfortable.
Room comfort and temperature
One guest found the furniture uncomfortable and had issues with room temperature being either too hot or too cold, though this was not a common complaint.
Stairs and accessibility concerns
There are comments about the hotel having many levels and stairs with hard metal strips, which could be challenging for some guests.
WiFi could be improved
A guest mentioned the WiFi could be a bit stronger, although this did not significantly impact their overall positive experience.
Private bath scheduling
One guest was moved to a different private bath due to cleaning, and felt the other bath would have had a nicer view, but still enjoyed the experience.
What are the check-in and check-out times at the ryokan?
Check-in is possible between 3:00 PM and 6:00 PM. Please inform the establishment in advance of your expected arrival time. Check-out must be done between 9:00 AM and 11:00 AM.
What onsen facilities are available?
The ryokan offers a hot spring/onsen as well as a public bath and an outdoor bath. The thermal waters are sourced from the surrounding geothermal region, offering a relaxing and authentic experience.
What languages are spoken by the staff?
The staff speaks English, Japanese, and Chinese, facilitating communication with different types of travelers.
What wellness services are offered?
The establishment offers a variety of wellness services, including spa packages, facials, massages (for an additional fee), body treatments, and a fitness center. You can also enjoy the spa facilities to relax.
What type of dining is available on-site?
The ryokan features an on-site restaurant serving Asian cuisine. Breakfast, with vegetarian options, is also offered. You can also request menus adapted to specific dietary requirements upon prior request.
Does the ryokan have parking?
Yes, free private parking is available on site. It is not necessary to book in advance. The parking is also accessible for people with reduced mobility.
Are pets allowed?
Pets are not allowed in the establishment.
What activities and attractions are available nearby?
The ryokan is located near several places of interest, including Michinoku Park (17 km), Murata Shonin Yamasho Memorial House (17 km), and ski resorts such as Zao Eboshi Gondola Lift (4.4 km). You can also participate in activities such as hiking, skiing, or cycling in the area.
Does the ryokan offer cultural activities?
Yes, the establishment offers cultural experiences such as guided walks (for an additional fee) and visits to temporary art galleries. These activities allow you to discover the local culture and its heritage.
Is there transportation service to or from the ryokan?
Yes, the establishment offers a free shuttle service, making it easy to access from major transport points. Sendai Airport is located 35 km away, and public transport options are also available.
What are the rules regarding children’s age?
Children aged 7 and above are welcome in the establishment. However, no baby cots or extra beds are available.
What are the ryokan’s rules concerning curfew and parties?
A curfew applies between 10:00 PM and 6:00 AM, and parties or events are not allowed in the establishment to preserve the tranquility and serenity of the place.
