SETOUCHI RETREAT by Onko Chishin
9,5/10 Exceptional - Based on 65 reviews
Gracefully nestled in the heart of serene landscapes, this ryokan in Matsuyama offers a peaceful escape for travelers. With its modern architecture blended with a minimalist touch, the large bay windows allow for embracing the view of the sea and surrounding mountains. The setting is enhanced by infinity pools and sunlit terraces. The spa and wellness center add a dimension of serenity, offering sauna, body treatments, and soothing baths for complete relaxation, ideal after a day of exploration.
Whichever choice you make among the ryokan’s elegant suites, a bright and intimate atmosphere awaits you. Each room, equipped with a private balcony or terrace, invites you to immerse yourself in the surrounding landscape. Modern amenities, such as a flat-screen TV and tea/coffee makers, harmoniously blend with simple furniture and outdoor bathtubs in certain categories, adding a touch of perfect luxury.
Enticing lovers of fine dining, the on-site restaurant offers contemporary Japanese cuisine crafted from local products. For visitors wishing to explore the surroundings, Matsuyama is full of culinary options, ranging from traditional bistros to Michelin-starred establishments. Whether you choose to dine on-site or nearby, each meal becomes a true celebration of the flavors of Ehime.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
5/10 Great modernity in architecture, with few striking elements of traditional Japanese heritage. The cuisine is elegant but remains quite contemporary. The onsen seems unique but does not always favor the classic aesthetic. The rooms are bright and clean-lined, bearing a more modern minimalist charm than authentically Japanese.
Highlights of the Ryokan
Sauna
24-Hour Front Desk
Robe/Yukata
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Airport Shuttle
Restaurant
Breakfast
Pool
Positive Reviews
Exceptional service and friendly staff
Guests consistently mention the staff as very friendly, professional, and helpful. Many highlight the attentive and personalized service, making their stay comfortable and memorable.
Stunning architecture and beautiful setting
The building, designed by Tadao Ando, is described as breathtaking and immersive. Guests enjoy the unique architecture, integration with nature, and spectacular views of the sea and surrounding landscapes.
Luxurious and comfortable rooms
Rooms are described as luxurious, clean, and well-equipped, often with private baths or onsen. Many guests mention the stunning room views and overall comfort during their stay.
Delicious food and fine dining
The food receives high praise, with guests enjoying wonderful kaiseki dinners, excellent breakfasts, and the use of local ingredients. Many call the dining experience outstanding and memorable.
Quiet and relaxing environment
Guests appreciate the quiet, secluded location, which offers a peaceful retreat. The tranquil atmosphere and private feeling contribute to a relaxing and enjoyable stay.
Unique experiences and thoughtful touches
Many guests mention special experiences, such as art galleries, beautiful onsen, and staff helping with celebrations or providing local recommendations, making their stay truly memorable.
Negative Reviews
Limited availability of outdoor pool
Several guests mention that the outdoor or infinity pool is closed outside of summer months, which was disappointing for those wishing to use it during their stay.
Challenging access without a car
Some guests found it difficult to reach the property without a car, noting that the drive from the city can take time and alternative transport options are limited.
Some facilities access limited off-season
A few guests noted that certain facilities, such as the outdoor pool or indoor spa, were not available or had limited access during off-season periods.
Minor room comfort issues
A handful of guests mentioned minor issues such as challenging heat and light controls, or a little noisy air conditioning in the room, but these did not significantly affect their stay.
Communal area furniture could be updated
One guest suggested that the communal areas' pine furniture looked out of date and could be refreshed to better match the hotel's modern style.
Grounds access and walking limitations
A guest mentioned it seemed like walking around the grounds was not possible, which limited their ability to fully explore the property.
Does the ryokan have an onsen?
The SETOUCHI RETREAT by Onko Chishin does not explicitly mention the presence of an onsen. However, it offers a spa with a hot tub and sauna, available for an additional fee.
What are the check-in and check-out times?
Check-in is possible between 3:00 PM and 7:30 PM. Check-out must be completed between 6:30 AM and 11:00 AM.
What languages are spoken at the ryokan?
The staff speaks English and Japanese to meet the needs of the guests.
Are there any restrictions or specific regulations at the establishment?
Yes, this establishment is for adults only (18 years and older), children are not admitted. Parties/events and pets are not allowed, and guests must observe quiet hours between 9:00 PM and 8:00 AM.
What wellness services are available?
The establishment offers a spa and wellness center, body and facial treatments, as well as a hot tub and sauna available for an additional fee.
What dining services are available on-site?
The ryokan has a restaurant offering menus, including for special diets upon request. Additionally, each accommodation is equipped with a tea/coffee maker for added comfort.
Is parking available at the ryokan?
Yes, private and free parking is available on-site, and it is not necessary to book in advance.
What activities or tourist sites are nearby?
The ryokan is located 11 km from Matsuyama, an area popular with golf enthusiasts and featuring many cultural attractions. The location also offers a magnificent view of the sea and mountains.
Are pets allowed in the establishment?
No, pets are not allowed within the establishment.
Does the ryokan offer cultural activities?
Yes, among the activities offered, you can visit temporary art galleries and explore the surrounding cultural attractions.
What transportation options are available to access the ryokan?
Matsuyama Airport is located 15 km from the establishment, and the ryokan offers a free shuttle for its guests. A car rental service is also available on-site.
Is there a pool on-site?
Yes, the establishment has two pools reserved for adults: an indoor pool open year-round (fee applies) and a seasonal outdoor pool, free and offering a panoramic view of the environment.
