Hotel Kusakabe Armeria
8,3/10 Excellent - Based on 224 reviews
In the heart of the Gero mountains, this exceptional ryokan offers an atmosphere filled with serenity and refinement. Japanese elegance blends with contemporary comfort, where the timeless beauty of hot springs invites relaxation. The outdoor pools, cradled by breathtaking views of the surrounding nature, provide a revitalizing experience. With inclusive amenities, a seasonal outdoor pool, and wellness spaces such as thermal baths and a spa, this ryokan in Gero redefines the art of relaxation.
Decorated solely with traditional tatami, the rooms embody a perfect balance between tradition and modern convenience. These warm and uncluttered spaces, adorned with plush futons, offer enchanting views, bringing calm and intimacy. Every detail is designed for the comfort of the guests, from kettles to luxurious toiletries, creating a harmonious haven for travelers.
Awakening all the senses, the ryokan’s table offers an array of gastronomic delights. Kaiseki dishes, true works of Japanese culinary art, sit alongside a generous international buffet to satisfy all desires. With two on-site restaurants and various options nearby, each meal becomes a celebration of local flavors. An intimate bar pleasantly complements this offering, for a moment filled with charm and conviviality at the end of the day.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
8/10 Combining tradition and modernity, this ryokan offers a remarkable culinary experience and well-maintained rooms with authentic details. The baths have a charming view but are not exceptional, while the architecture features subtle touches, although sometimes modernized. A harmonious setting and a pleasant cultural immersion.
Ryokan Highlights
Thermal Bath/Onsen
Outdoor Bath
Public Bath
Massages
Sauna
24/7 Reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Disabled Access
Breakfast
Pool
Positive Reviews
Superb onsen experience
Many guests praised the onsen, mentioning superb views, especially from the outdoor baths, mineral-rich water, and extended usage hours. The experience was relaxing and exceeded expectations.
Friendly and helpful staff
Staff were consistently described as friendly, helpful, and courteous. Guests appreciated the hospitality, shuttle bus service, and thoughtful touches like welcome snacks and drinks.
Delicious and varied food
Breakfast and dinner buffets were often highlighted as impressive, well-organized, and offering a wide variety. Many guests found the meals to be a highlight of their stay.
Convenient shuttle service
The shuttle bus between the hotel and train station or city center was frequently mentioned as convenient and timely, making access easier for guests.
Beautiful scenery and clean rooms
Guests enjoyed spectacular scenery from their rooms and noted that rooms were generally clean and spacious, providing a comfortable stay.
Good facilities and entertainment
The hotel offers various facilities such as arcades, a gift shop, and performances. Families and groups found these amenities enjoyable and added value to their stay.
Negative Reviews
Location is a bit remote
Several guests found the hotel to be far from the train station or city center. Walking was difficult, but the shuttle service helped compensate for this distance.
Aging building and dated rooms
Some reviews noted that parts of the building and certain rooms felt old or in need of repairs, with mentions of chipped paint or a tired ambiance.
Elevator can be slow
A few guests mentioned that the elevator was slow and had limited capacity, which could be inconvenient during busy times.
Buffet quality varied
While many enjoyed the buffet, some guests felt certain dishes, like sushi or beef skewers, were not as fresh or flavorful as expected.
Room preparation and minor cleanliness issues
There were occasional comments about rooms not being fully prepared before check-in or minor cleanliness concerns, such as spider webs on balconies.
Room comfort and facilities
Some guests found futons a bit hard, air conditioning warm, or noticed a musty smell in the room. These issues were minor but noted in a few reviews.
What are the check-in and check-out times at Hotel Kusakabe Armeria?
Check-in starts from 3:00 PM and check-out must be completed between 7:00 AM and 10:00 AM. Please let us know your arrival time in advance.
Does this property have an onsen?
Yes, Hotel Kusakabe Armeria has outdoor hot spring baths offering a magnificent view of the surrounding mountains.
What languages are spoken at the hotel?
The hotel staff speaks Japanese and English, facilitating communication with international guests.
Are there any restrictions or special regulations to follow?
Pets are not allowed, and the entire property is non-smoking. A photo ID and a credit card are required upon check-in.
What wellness services are available at the hotel?
You can enjoy thermal baths, an outdoor bath, a hot tub, a sauna, and massages for an additional fee.
What dining options does the hotel offer?
The hotel offers traditional Japanese Kaiseki dishes as well as an all-you-can-eat buffet with international specialties. A fabulous breakfast is also offered.
Does the hotel have parking?
Yes, free private parking is available on site without prior reservation. Electric vehicle charging stations are also available.
What activities and tourist attractions are nearby?
The hotel is close to JR Gero Station, Gero Gassho Village 10 minutes by car, and Zenshoji Temple 15 minutes by car. The Charlie Chaplin statue is also nearby.
Are pets allowed at the hotel?
No, pets are not allowed on the premises.
Are cultural activities available at the hotel?
Yes, shows and facilities for business events are available. Karaoke rooms for an additional fee offer a unique cultural experience.
What transportation options are available to reach the hotel?
A free shuttle service is available if you call the hotel upon your arrival at JR Gero Station, located just 800 meters from the property.
What measures are taken to ensure guest safety?
The hotel is equipped with surveillance cameras in common areas and outside, smoke detectors, security alarms, and access keys to ensure guest safety.
