Hotel Sakurai
8,6/10 Excellent - Based on 559 reviews
True to the harmony of the surrounding nature, this elegant ryokan in Kusatsu charms with its traditional architecture punctuated by modern touches. Its vast indoor and outdoor thermal baths are surrounded by greenery and invite deep relaxation, while the seasonal outdoor pool offers a refreshing moment in summer. With its massaging chairs and bright rest areas, the establishment offers a true wellness sanctuary for souls seeking serenity.
Varied and suitable for every traveler, the rooms highlight the perfect marriage between Japanese authenticity and modern comfort. Whether you choose a Japanese-style suite adorned with tatamis or a room with an open-air bathtub, you will enjoy a refined and soothing space, equipped with a flat-screen TV, a kettle, and sometimes even a kitchenette. Some suites offer a magnificent view of the mountains, enhanced by the softness of traditional futons.
Savor culinary delights in the on-site restaurant, where local and international flavors blend in a friendly atmosphere. The generous buffets, filled with local dishes, pizzas, sushi, or grilled meats, will delight the most demanding palates. In the evening, extend the experience in the nearby cafes and restaurants, nestled in the charming town of Kusatsu, to further explore the region’s specialties.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
5/10 Forming a marked contrast between modernity and tradition, this ryokan offers interesting but not enchanting baths, diverse cuisine far from the refinements of a kaiseki. The rooms incorporate some Japanese touches, and the architecture lacks immersive authenticity, although the setting seems pleasant.
Ryokan Highlights
Thermal bath/onsen
Open-air bath
Public bath
Refrigerator
Wi-Fi connection
Parking
Restaurant
Pool
Positive Reviews
Excellent location and accessibility
The hotel is conveniently located near Kusatsu attractions and bus station, making it easy to explore the area. Shuttle service is available and appreciated, especially for guests with luggage.
Friendly and helpful staff
Staff are described as friendly, informative, and helpful, going out of their way to assist guests with check-in, check-out, and communication, even using translator devices when needed.
Comfortable and clean rooms
Rooms are noted for being clean, comfortable, and spacious. Guests especially enjoyed rooms with tatami floors and private baths, creating a relaxing atmosphere.
Outstanding onsen and bath facilities
The public and private onsen baths are highly praised for their cleanliness and relaxing atmosphere. Outdoor baths with scenic views are a highlight for many visitors.
Delicious buffet meals
Buffet dinners and breakfasts are frequently mentioned as delicious, with a wide variety of options including local specialties such as beef steaks and unique desserts.
Great value and amenities
Guests appreciate the value offered, including welcome drinks, large car park, lounge access, massage chairs, and evening performances, making the stay enjoyable for families and groups.
Negative Reviews
Limited shuttle bus schedule
Some guests mentioned that the shuttle bus service to the town center and bus terminal could be more frequent, especially during busy or snowy periods.
Room and building maintenance
A few guests noted that certain rooms felt old or outdated, and there were occasional issues with cleanliness such as unclean toilets or green residue by the sink.
Temperature and ventilation concerns
Some rooms faced vents at the back of the building, which affected the ability to open windows for fresh air. Lack of air conditioning made rooms a bit too warm for some guests.
Buffet food temperature and variety
Guests observed that some buffet items, especially warm foods, were served cold. Others wished for more variety when staying multiple nights, as the menu did not change.
Bathroom facilities in some rooms
A few reviews mentioned portable-style bathrooms with unpleasant odors or strong stench, which affected the overall comfort during their stay.
Communication and service delays
There were occasional challenges with English communication, and in rare cases, maintenance issues like a broken toilet took longer to resolve than expected.
What types of thermal baths/onsens are available?
Hotel Sakurai offers an indoor thermal bath/onsen and an open-air bath. These facilities allow visitors to relax while enjoying the benefits of Kusatsu’s natural hot springs, renowned for their soothing and healing properties.
What are the check-in and check-out times?
Check-in is scheduled between 2:00 PM and 7:00 PM. You must inform the establishment in advance of your arrival time. Check-out is between 7:00 AM and 10:00 AM. Please note that the establishment enforces a curfew between midnight and 5:00 AM.
What languages does the staff speak?
The staff at Hotel Sakurai speaks Japanese. We recommend having a translation app or knowing some basic Japanese for easier communication.
What are the main rules and restrictions in the establishment?
The establishment is non-smoking and does not accept pets. Parties and events are not allowed. Additionally, guests must be at least 18 years old to check in.
What wellness services do you offer?
In addition to thermal baths, the hotel provides a public bath and a massaging chair. These services are perfect for relaxing after a day of exploration or skiing.
What is the dining offer at the establishment?
Hotel Sakurai offers a family restaurant serving a buffet or continental breakfast, with hot dishes, local specialties, and fresh pastries. A snack bar and on-site cafe are also available for snacks and drinks.
Is there parking available for guests?
Yes, free private parking is available on site. Reservation is not necessary, and parking is accessible for people with reduced mobility.
What activities and tourist sites are nearby?
Visitors can enjoy ski slopes accessible about 1.3 km away, the Jigokudani Monkey Park 46 km away, or climb Mount Kusatsu Shirane located 14 km away. Kusatsu is also an ideal place for walks in a natural setting.
Are pets allowed?
No, pets are not allowed within the establishment.
Are there cultural activities offered by the hotel or in the surroundings?
Hotel Sakurai offers entertainment such as concerts or shows. The city of Kusatsu is also rich in local culture, with festivals and traditional shows depending on the season.
What are the means of transport to reach the establishment?
Matsumoto Airport is located 107 km away, and Kawarayu-Onsen train station is 18 km away. It is advisable to use a car or plan a shuttle to access the establishment.
What facilities are available for families with children?
The hotel offers an outdoor children’s pool, an indoor play area, and board games/puzzles to entertain the little ones. Some family rooms are equipped with tatami areas for more comfort.
