KAMENOI HOTEL Kusatsu Yubatake
7,9/10 Very good - Based on 722 reviews
Sliding between tradition and modernity, the KAMENOI HOTEL Kusatsu Yubatake is a sensory oasis nestled in the heart of Kusatsu. The minimalist and sleek decor of the place, enhanced by natural shades and the soothing glow of wood, instantly invites an inner journey. The onsen baths, enveloped in soft and beneficial steam, are a promise of serenity and renewal, while the warm reception, open at all hours, guarantees an uninterrupted stay of comfort. The ryokan in Kusatsu unveils a true symphony of well-being thanks to its dedicated services and perfectly adapted facilities for everyone.
Inside the rooms, every detail tells a story of refinement. Traditional tatami floors blend harmoniously with contemporary touches, creating a space where simplicity becomes luxury. The plush futons are an invitation to rest, while the large windows open to natural light, revealing a soothing setting. Each accommodation, whether designed for a couple or a family, is conceived as an intimate cocoon, equipped with modern amenities such as air conditioning and a carefully equipped private bathroom.
On the culinary side, the on-site restaurant, KUSATSU BOLD KITCHEN, is a delight for the senses, combining generous buffets and dishes with unique local flavors. By exploring the surroundings, visitors can also discover a range of restaurants that extend this culinary immersion with specialties from the region, making each meal memorable.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
6/10 Great attention to comfort with moderate Japanese aesthetics. The rooms mix traditional and modern elements, while the baths offer a pleasant experience but without exceptional character. The cuisine is varied, focused on simplicity rather than the typical refinement of traditions.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
24-hour reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Accessible for people with reduced mobility
Breakfast
Positive Reviews
Excellent buffet meals
Guests repeatedly praised the breakfast and dinner buffets, mentioning a wide variety of options, including choices for vegetarians, vegans, and those with allergies. Meals were described as exceptional and delicious.
Convenient location near town
The hotel is within walking distance to the town center and attractions like Yubatake. Guests appreciated shortcuts and easy access to local sights, restaurants, and shops.
Great onsen facilities
Many reviews highlighted the quality and variety of onsen baths available in the hotel, with some mentioning access to onsens in nearby hotels as well. Onsens were described as clean and relaxing.
Friendly and helpful staff
Staff were described as friendly, communicative, and helpful. Several guests appreciated their efforts to provide information and make the stay comfortable, even with language differences.
Comfortable and spacious rooms
Rooms were generally described as clean, comfortable, and spacious enough for families or groups. Many enjoyed the provided yukatas and amenities.
Good facilities and amenities
Facilities such as free parking, easy check-in and checkout, and a variety of bath amenities and yukatas in the lobby were appreciated by guests.
Negative Reviews
Hotel and rooms feel dated
Several guests mentioned that the hotel and some rooms appear aged or in need of refurbishment. Some facilities, including elevators and onsens, were described as old.
Firm bedding and futons
Beds, pillows, and futons were often described as very firm or thin, which may not suit all preferences. Some guests found sleeping uncomfortable.
Limited shuttle and transportation
There is no shuttle bus from the train or bus station, making it challenging for guests with luggage, especially in icy or slippery conditions.
Elevator and lift issues
Guests commented on slow or few elevators for the size of the hotel, with some mentioning elevator doors close quickly or lifts feel outdated.
Inflexible or inconsistent service
A few guests experienced inflexible service regarding late checkout or luggage storage, and some found communication with front desk staff challenging.
Room temperature and AC
Some guests found rooms to be too warm, especially when the central AC was not available in spring, though fans were provided as an alternative.
What are the check-in and check-out times at the ryokan?
Check-in times are from 3:00 PM to 6:00 PM, and check-out must be completed by 10:00 AM.
Does the ryokan have a thermal bath/onsen?
Yes, the ryokan is equipped with a hot spring bath, perfect for relaxing after a day of sightseeing.
What languages are spoken by the staff?
The staff speaks English, Japanese, and Chinese to ensure the best possible welcome to guests.
Are there any restrictions regarding pets?
Pets are not allowed within the establishment.
What dining options are available at the ryokan?
The ryokan has an on-site restaurant and offers a breakfast buffet every morning. A buffet with options for children is also available.
Is there parking available on-site?
Yes, free and private parking is available on-site, without prior reservation needed. It is also accessible for people with reduced mobility.
What are the nearby tourist activities?
The ryokan is located less than 45 km from Jigokudani Monkey Park and 13 km from Mount Kusatsu Shirane, making it an excellent base for exploring these natural sites.
Are there wellness services at the ryokan?
Yes, in addition to the thermal bath, the ryokan also offers a public bath and an outdoor bath for the well-being and relaxation of guests.
Do you offer cultural activities on-site?
Although the ryokan does not directly offer cultural activities, you can discover the authenticity of Japanese hospitality through the experience of staying in a traditional establishment and the surrounding landscapes.
What are the regulations regarding non-smokers and parties?
The establishment is entirely non-smoking and parties or events are not allowed to ensure a peaceful stay for all guests.
How can I get to the ryokan from the airport?
Matsumoto Airport is located 107 km away. Although the ryokan does not offer a direct shuttle service, public transport options and car rental are available from the airport.
Is there a convenience store on-site?
Yes, a convenience store is available on-site to meet your essential needs during your stay.
