Lake Shikotsu Tsuruga Bessou AO no ZA
9,6/10 Exceptional - Based on 70 reviews
Immerse yourself in the enchanting and warm atmosphere of Lake Shikotsu Tsuruga Bessou AO no ZA, a ryokan in Chitose that perfectly combines contemporary design with traditional Japanese aesthetics. The natural tones, soft lighting, and fine woods create a soothing ambiance, ideal for relaxation. Renowned for its spa and wellness services, this establishment offers a unique revitalizing experience, with open-air onsen baths, relaxing massages, and a spa bath, conducive to total relaxation.
More than just rooms, the suites of this establishment embody comfort and elegance. Equipped with traditional tatami and enhanced with refined furniture, they are perfectly equipped to elevate your stay. Each features a large private balcony with breathtaking views of the surrounding nature, and some even offer a jacuzzi, for an unparalleled moment of intimacy. Personalized services, such as the ability to receive champagne and sweets directly in your room, add a luxurious touch to the experience.
On the culinary side, the Mizushiro restaurant offers delicious Japanese cuisine focused on fresh and local products, perfect for discovering the culinary subtleties of the region. To vary the pleasures, several restaurants are nearby, allowing further exploration of the delights of Hokkaidō. Finally, the intimate on-site café is the perfect place to enjoy a hot drink before venturing out into this magnificent region.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
8/10 Creating an elegant ambiance, this establishment marries contemporary architecture with traditional touches. The refined meals showcase well-thought-out Japanese cuisine. The baths, though modern, invite relaxation with style. The rooms offer a soothing atmosphere but retain some contemporary influences, combining comfort and Japanese subtlety.
Highlights of the Ryokan
Thermal bath/onsen
24-hour reception
Tatami
Bathrobe/Yukata
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Airport shuttle
Restaurant
Streaming service
Positive Reviews
Exceptional room and amenities
Rooms are beautifully designed, spacious, and luxurious with private onsen and jacuzzi. Balconies offer wonderful views, and the overall environment is very quiet and private.
Outstanding staff and service
Staff are friendly, helpful, and offer impeccable and personalised service. Guests feel pampered with continuous free drinks, snacks, and thoughtful touches throughout their stay.
Delicious dining experiences
Breakfast and dinner are outstanding, with fresh ingredients and fantastic presentation. Many guests note the food as a highlight, describing it as excellent and fabulous.
Relaxing and tranquil atmosphere
The property provides a zen feel and a very tranquil stay. Guests appreciate the relaxing vibes, peaceful surroundings, and the opportunity to unwind.
Great location and views
Located near Lake Shikotsu Visitor’s Center and main activities hub, the property offers magnificent lake views and easy access to local attractions.
Cleanliness and attention to detail
Rooms and facilities are very clean, with exceptional attention to decor and amenities. Guests appreciate the welcoming fruit platters and easy check-in and out.
Negative Reviews
High price for short stays
Some guests feel the experience is pricey, especially for short stays, and recommend staying at least two full days to get the best value.
Limited English communication
Communication in English can be challenging, as staff primarily speak Japanese. However, translation tools are available and staff do their best to assist.
Limited activities in winter
The area has fewer activities available during winter, and guests wished for more on-site activities to be reserved during their stay.
Hot onsen water in summer
The private onsen water temperature can be a bit too hot during summer and may not be easily adjustable for all guests.
Concierge support could improve
A few guests found the concierge staff less helpful with specific requests, such as packing assistance or answering calls from the room.
Slippery bathroom floor
The bathroom floor near the jacuzzi can be slippery when wet. A larger mat would help improve safety and comfort.
Does the ryokan have an onsen?
Yes, Lake Shikotsu Tsuruga Bessou AO no ZA offers a thermal bath (onsen) as well as an open-air bath, perfect for relaxing after a day of sightseeing or activities.
What are the check-in and check-out times?
Check-ins are possible between 2:00 PM and 7:00 PM, and check-out must be completed between 6:00 AM and 11:00 AM. We recommend communicating your arrival time in advance.
What languages does the ryokan staff speak?
The staff speaks Japanese. We recommend using a translator or preparing a few basic phrases in Japanese if necessary.
Are there any restrictions or regulations to follow?
Yes, this establishment is non-smoking and does not accept pets. Additionally, children over 3 years old are charged at the adult rate. Parties or events are not permitted.
What wellness services does the ryokan offer?
The ryokan features a spa, a thermal bath (onsen), and offers massages and treatments. Some services may be available for an additional fee.
What dining options are available on-site?
The ryokan offers an on-site restaurant where you can enjoy Japanese and international cuisine. You can also order wine, fruits, or treats directly to your room.
Does the ryokan have parking?
Yes, free public parking is available nearby, without prior reservation.
What activities or tourist attractions are nearby?
The establishment is located near the beautiful Lake Shikotsu, perfect for walks or water activities. You can also visit temporary art galleries or go hiking in the surrounding area.
Are pets allowed?
No, pets are not allowed in this establishment.
Are there cultural activities organized at the ryokan?
Yes, the ryokan offers tours or classes focused on local culture, such as guided walks or bicycle tours (often with an extra charge).
How do I get to the ryokan from the airport?
The ryokan offers a free shuttle service to and from Shin-Chitose Airport, located about 31 km away. Please contact the establishment to arrange this service in advance.
What is the policy regarding children at the ryokan?
Children over 3 years old are welcome, but they will be charged at the adult rate. No baby cots or extra beds are available on site.
