Midorinokaze Resort Kitayuzawa

8,7/10 Excellent - Based on 520 reviews

Traveler Mix:
Families (53%)
Couples (29%)
Groups (13%)
Solo travelers (5%)

Wrapped in the wild beauty of Kitayuzawa and nestled near the Shikotsu Toya National Park, this ryokan in Date invites you to a harmonious getaway between nature and well-being. The hot spring baths, spread between indoor and outdoor spaces, offer a unique moment of serenity, while your feet are immersed in baths specially designed to soothe travelers. After a day of exploration, indulge in a moment at the sauna or discover the duty-free shop of the complex, full of souvenirs from the region, for a holistic experience.

When it’s time to rest, the elegantly renovated rooms in 2015 subtly combine tradition and modernity with their Western beds and warm tatami corners. Families, couples, or groups of friends will appreciate the varied choice of accommodations, ranging from standard rooms to executive suites with private hot spring baths. Each space guarantees comfort and immersion in the Japanese Zen spirit, accompanied by modern touches like flat-screen TVs and mini-refrigerators.

For gourmets, the three on-site restaurants will satisfy the most demanding palates: from Seseragi’s Japanese and Chinese buffet to the delights of French and Italian cuisine at ZEN, each dish delights the senses. Lovers of traditional Japanese dishes will find happiness at Morinokaze Saryo, while nearby cafes and surrounding panoramas will enrich an already exceptional culinary experience.

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Japanese Authenticity Rating

6/10 Elegantly arranged, this ryokan blends modern touches with Japanese traditions. The outdoor baths, well integrated into nature, add a nice ambiance. However, the cuisine seems to not fully reflect the sought-after kaiseki art. The rooms, although comfortable, sometimes lack immersive traditional elements.

Highlights of the Ryokan

Hot spring/onsen
Outdoor bath
Public bath
Sauna
Refrigerator
Parking
Air conditioning
Airport shuttle
Restaurant

Detailed Ratings

Staff 8.9
Facilities 8.9
Cleanliness 9.0
Comfort 9.0
Value for money 8.3
Location 8.0

Points of interest nearby

Places of interest
Restaurants

Review summary for: Midorinokaze Resort Kitayuzawa

Positive Reviews

Exceptional outdoor onsen experience

The outdoor onsen pools are a highlight, with options for both indoor and outdoor bathing, beautiful natural views, and a magical atmosphere, especially in winter or at night.

Delicious and varied buffet meals

Guests praise the buffet for breakfast and dinner, noting the wide variety, freshness, live cooking stations, and ability to satisfy all tastes. Many found the food to be a standout feature.

Spacious and comfortable rooms

Rooms are described as spacious, clean, and well-equipped, with some offering beautiful views of the mountains or snow, and amenities like tatami areas or private onsen baths.

Peaceful natural setting

The hotel is set in nature, providing a tranquil and relaxing environment away from busy tourist spots, perfect for unwinding and enjoying authentic Japanese experiences.

Friendly and helpful staff

Many guests appreciated the friendly and accommodating staff, mentioning warm welcomes, helpful advice, and special touches like welcome drinks or thoughtful service.

Great facilities and extra amenities

The property features additional amenities such as a coffee corner, shops, games room, and sports facilities, making it easy to relax and enjoy your stay without leaving the hotel.

Negative Reviews

Rooms and bathrooms show signs of age

Several guests mention that the bathrooms and some room furnishings are a bit old or dated, with occasional musty smells or small spaces, though this did not majorly affect their stay.

Remote location with limited nearby activities

The hotel is somewhat remote, so having a car or planning around the shuttle schedule is helpful. There may be limited things to do nearby when the onsen is closed.

Large and sometimes impersonal atmosphere

Some found the hotel complex to be large and less intimate than expected, with a busy atmosphere during peak times and a less personalized experience.

Extra charges for some activities

A few guests noted extra fees for activities like sports equipment rental or for the onsen tax, which they wished had been communicated more clearly before arrival.

Occasional issues with staff availability or information

There were occasional comments about limited information at check-in or not enough staff at arrival, though overall staff friendliness was still appreciated.

Minor inconveniences during stay

Some guests mentioned small inconveniences such as outdoor parking requiring snow removal, strong food flavors, or TV options needing improvement, but these did not detract significantly from the experience.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in is between 3:00 PM and 7:00 PM, while check-out must be done between 7:00 AM and 11:00 AM.

Are the onsen baths accessible to all guests?

Yes, the ryokan has indoor and outdoor onsen baths accessible to all guests, offering a relaxing and authentic experience.

What languages are spoken by the ryokan staff?

The staff speaks fluent Japanese and English to better serve international guests.

Are there any restrictions regarding pets?

Unfortunately, pets are not allowed on the premises.

What wellness services are available on-site?

The ryokan offers hot spring baths, a public bath, and a sauna to ensure a restful stay for our guests.

What dining options does the ryokan offer?

The ryokan has three on-site restaurants offering a variety of cuisines, including Japanese, Chinese, and French and Italian dishes.

Is there parking available for guests?

Free private parking is available on-site for all guests, with no prior reservation needed.

What tourist attractions are accessible nearby?

The ryokan is close to the Shikotsu Toya National Park, Lake Toyako, and Sangaitaki Park, offering great opportunities for discovery and leisure.

Does the ryokan offer cultural activities?

Although the ryokan does not directly organize cultural activities, its location allows for exploring the local culture around the surrounding national park.

How do I get to the ryokan from airports and train stations?

A paid shuttle service is available from JR Sapporo Station as well as a shuttle service to New Chitose Airport on prior reservation.

Are there any specific restrictions to follow during the stay?

Guests are invited to respect the non-smoking policy of the establishment and note the absence of internet access on-site.

Does the ryokan accommodate families with children?

Yes, the ryokan offers family rooms and all children are welcome. However, children over 7 years old are charged at the adult rate.

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