Noboribetsu Grand Hotel
7,8/10 Very good - Based on 471 reviews
Majestically nestled in the soothing nature of Noboribetsu, this traditional ryokan combines Japanese elegance with modern comfort. Known for its exceptional indoor and outdoor hot springs, it offers a true immersion in the art of well-being. Visitors can relax in the saunas or opt for a relaxing massage, a true invitation to serenity. With free Wi-Fi available in the lobby and parking included, this establishment harmoniously combines convenience and authenticity.
Your nights rest in rooms that celebrate tradition while meeting contemporary expectations. You have the choice between rooms with tatami flooring and Japanese futons for an experience true to local customs, or spaces equipped with Western-style beds and carpeting. All rooms, bathed in a soothing atmosphere, include a private equipped bathroom and thoughtful amenities such as Yukata kimonos, a kettle for green tea, and a safe.
Enjoy culinary delights within two welcoming restaurants where Japanese and Asian dishes are enhanced by fresh, seasonal local ingredients. Offering sumptuous buffets for breakfast and dinner, the establishment delights all palates with specialties such as seafood and tempuras. Within walking distance, other restaurants and cafes further enrich your gourmet getaway, elevating your stay in this ryokan in Noboribetsu to heights of satisfaction.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
7/10 Beautiful blend of modern and traditional elements, with comfortable rooms equipped with tatamis and futons. The culinary experience is refined, though sometimes slightly westernized. The baths are functional but lack natural charm. The overall atmosphere remains pleasant and immersive, ideal for enjoying a Japanese cultural interlude.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Sauna
24-hour front desk
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Excellent onsen and bath facilities
Guests consistently praise the onsen, describing it as beautiful, relaxing, and offering a variety of baths with different minerals. The public bath and outdoor views are highlights.
Buffet meals with great variety
The buffet dinner and breakfast receive positive feedback for their wide selection and quality, including Japanese, Western, and fresh seafood options, making dining enjoyable.
Spacious and clean rooms
Rooms are often described as spacious, clean, and comfortable, with traditional Japanese style and futon beds. Some bookings include private onsen baths.
Convenient location
The hotel is located near major attractions like Hell Valley, shops, restaurants, and bus terminals, making it easy for guests to explore the area.
Friendly and helpful staff
Many guests mention the staff as being very nice, efficient, and welcoming, enhancing the overall experience and providing genuine hospitality.
Unique traditional Japanese experience
The hotel offers an authentic Japanese ambiance with tatami rooms, vintage charm, and traditional services, providing guests with a memorable cultural stay.
Negative Reviews
Hotel and rooms are somewhat dated
Several guests note that the hotel and rooms feel old or have a vintage style, with some mentioning worn paint, aged decor, and a need for updates.
Buffet and restaurant quality varies
Some guests found the buffet disappointing or with mixed quality, and a few felt the dinner buffet or restaurant was overpriced or not memorable.
Room and facility cleanliness concerns
A few reviews mention minor cleanliness issues such as dust at the window, a bug in the room, or a stale smoke smell in certain rooms.
Small or outdated bathrooms
Bathrooms are sometimes described as tiny or narrow, with occasional issues like odd smells or lack of modern facilities in some rooms.
Service and amenities could improve
Some guests experienced limited staff English, strict check-in times, or amenities like bars being closed during opening hours, wishing for more flexibility and friendliness.
Crowded elevators and commercial feel
Elevators can get crowded at peak times, and a few guests felt the hotel was a little too commercialized or busy, impacting the relaxing atmosphere.
What are the check-in and check-out times?
You can check in at the hotel between 3:00 PM and 6:00 PM. Check-out must be done between 6:00 AM and 10:00 AM.
What wellness services do you offer?
We offer indoor and outdoor hot springs, as well as a sauna. Relaxing massages are available for an additional fee.
What type of dining do you offer?
We offer a breakfast buffet with Japanese and Western dishes. For dinner, you can enjoy seasonal dishes at the buffet. Two restaurants are located on-site, as well as a bar and a café.
Do you have parking available on-site?
Yes, we have free private parking on-site, with no prior reservation needed. There is also a charging station for electric vehicles.
What tourist activities are available nearby?
Hell Valley, Jigokudani, and the Noboribetsu Bear Park are within a 10-minute walk. The Noboribetsu-Date theme park is a 10-minute drive away.
Are pets allowed?
Unfortunately, pets are not allowed on the premises.
What cultural activities do you offer?
In addition to experiencing traditional Japanese baths, you can sing in our karaoke rooms or buy typical Japanese souvenirs at our shop.
What means of transport are available to get to the hotel?
We are located 15 minutes by car from Noboribetsu Station and a minute’s walk from the Noboribetsu bus station. We also offer a shuttle from JR Sapporo Station upon request and for an additional fee.
What languages does your staff speak?
Our staff speaks Japanese and English to better serve you during your stay.
Are there any restrictions or particular regulations to observe?
The hotel is non-smoking and parties or events are not allowed. We ask guests to respect quiet hours between 8:00 PM and 7:00 AM.
What is the hotel’s policy regarding children?
All children are welcome. Children over 3 years are charged at the adult rate. Baby cots are available on request for children aged 0 to 2 years, for an additional fee.
Are the rooms equipped for a comfortable stay?
Yes, our rooms feature a flat-screen TV, a safe, a private bathroom with a bathtub and toiletries, as well as Yukata kimonos, a refrigerator, and an electric kettle with green tea.
