Hotel Nidom

8,4/10 Excellent - Based on 204 reviews

Traveler Mix:
Couples (41%)
Families (38%)
Groups (14%)
Solo travelers (7%)

Nestled in the heart of stunning nature in Tomakomai, the soul of the ryokan in Tomakomai, Hotel Nidom, evokes the timeless marriage between tradition and refinement. Here, every moment resonates with soothing calm, amplified by the hot spring baths and sauna that invite a true communion with oneself. The lush garden bordered by the lake enchants the eyes, offering a setting conducive to escape and comfort. Perfect for travelers seeking well-being, this haven also offers Wi-Fi connection and a free shuttle for a most comfortable stay.

Within the warm walls of the cottages, rustic elegance intertwines with modern comfort. The rooms offer inspiring views of the forest or lake, where natural light dances on wooden materials, creating a serene and rustic atmosphere. Each cottage, equipped with cozy beds and a luxurious private bathroom, invites you to retreat from the outside world and enjoy a moment of peace. The views from the terraces, available in some accommodations, enhance the enchantment of the experience.

Rich in varied gastronomy, Hotel Nidom houses four restaurants, exploring both local, Japanese flavors, and modern inspirations. Whether to taste a refined French dish or a convivial Japanese classic, each meal is a culinary journey. For those wishing to discover the surrounding restaurants, the city also offers hidden gems, enhancing the overall gastronomic experience. A gustatory escape that never ceases to surprise and seduce.

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Japanese Authenticity Evaluation

4/10 Only partially integrating into Japanese tradition, this ryokan offers architecture often reminiscent of Western chalets. The meals show a moderate effort of authenticity. Baths are present but ordinary, and the rooms offer a more modern than traditional design, lacking depth in the Japanese experience.

Highlights of the Ryokan

Hot spring/onsen
Public bath
Sauna
24-hour reception
Bathrobe/Yukata
Wi-Fi Connection
Parking
Air conditioning
Airport shuttle
Restaurant
Breakfast

Detailed Ratings

Staff 9.1
Equipements 8.6
Cleanliness 8.7
Comfort 8.8
Value for money 7.8
Location 8.7

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hotel Nidom

Positive Reviews

Beautiful and peaceful natural setting

The location is surrounded by forests, lakes, and beautiful grounds, offering a calm, relaxing, and serene environment that guests found very scenic and comfortable.

Spacious and comfortable cottages

Many reviews highlight the large, well-maintained, and cozy cabins, with plenty of space for families or groups, making stays very comfortable and enjoyable.

Friendly and attentive staff

Guests consistently mention the staff being very friendly, helpful, polite, and accommodating, going out of their way to assist with luggage, shuttle services, and special requests.

Convenient shuttle service

The shuttle service to and from the airport is described as very practical and timely, with staff willing to adjust schedules for early departures when possible.

Delicious breakfast and dining experience

Several guests appreciated the set menu breakfasts and the quality of restaurant meals, especially the Japanese set, describing them as delicious and well-prepared.

Relaxing atmosphere and amenities

The resort offers a tranquil environment, with some guests enjoying amenities like fireplaces, golf courses, and the opportunity to relax and recover from travel.

Negative Reviews

Limited kitchen utensils and facilities

Some guests found the kitchenettes sparsely equipped, making it difficult to cook meals despite having appliances like a microwave and fridge.

Shuttle and transportation communication

A few reviews mention unclear shuttle schedules and limited shuttle hours, which sometimes required guests to take a taxi late at night or plan transportation in advance.

Remote location and limited dining options

The hotel is located farther from town than some expected, with few nearby restaurants. On-site dining is available but may be expensive for some budgets.

Room service and restaurant variety

Some guests mentioned room service orders being incorrect, limited restaurant variety, and kitchens closing early, making dining choices less flexible.

Onsen and facility operation times

There were comments about the onsen and sauna having limited operating hours, with some guests wishing for morning access or clearer information on availability.

Access to cottages and luggage transport

A few reviews noted that the gravel paths and shuttle drop-off points made it challenging to bring suitcases directly to the cottages.

This summary is based on all online reviews and was last updated on 9 September 2025

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM. You must indicate your arrival time in advance. Check-out is scheduled between 7:00 AM and 11:00 AM.

Does the ryokan offer onsen baths?

Yes, Hotel Nidom offers a hot spring bath (onsen) as well as hot tubs and a sauna for the well-being of its guests.

What languages are spoken at the ryokan?

The staff at Hotel Nidom speaks Japanese and Chinese.

What are the rules regarding smoking and pets?

Hotel Nidom is a non-smoking establishment and does not accept pets.

What wellness services are available?

In addition to the hot spring bath, the hotel offers guests access to a sauna and a public bath for relaxation.

What dining options are offered?

The ryokan has four restaurants and offers American and Asian breakfasts, with the option to have them in-room.

Is parking available on-site?

Yes, a free private parking is available on-site without prior reservation.

What activities and tourist attractions are nearby?

You can visit the Salmon Hometown Chitose Aquarium 19 km away or enjoy the golf course less than 3 km away. Water sports or cycling enthusiasts will also find their happiness.

Are cultural activities organized?

The hotel offers concerts and shows, as well as bicycle rentals to explore the local culture in the surroundings.

How can I access the establishment by public transport?

New Chitose Airport is 15 km away, and the hotel offers a free shuttle. Tomakomai Station is 17 km away for train services.

Are children welcome at the ryokan?

All children are welcome. However, children over 3 years old are charged at the adult rate.

Do you offer room service?

Yes, Hotel Nidom offers room service for the comfort of its guests.

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