Tokachi Nauman Onsen Hotel arco
8,5/10 Excellent - Based on 36 reviews
Let yourself be enchanted by the authenticity of Tokachi Nauman Onsen Hotel arco, a true haven of peace nestled in Makubetsu, in the Hokkaidō prefecture. This 3-star ryokan invites you to a relaxing getaway with its thermal baths, including a public bath and an outdoor bath, perfect for relieving stress. With wellness services such as a soothing sauna and massage chairs, this establishment proves to be an ideal destination for a detox retreat. You can also enjoy a charming garden and engage in a game of minigolf to combine relaxation and fun.
Regardless of the type of rooms, whether it’s the elegant Japanese-style rooms with futons or the spacious family rooms, everything here is designed for your comfort. Air-conditioned and equipped with a flat-screen TV, they also feature a modern private bathroom with complimentary toiletries for a serene stay. The plush bedding and soft towels provided invite you to gentle nights after a busy day.
To complete this experience, the ryokan in Makubetsu houses a restaurant where refined local dishes await you in a friendly atmosphere. If you wish to vary your pleasures, other popular restaurants are accessible within a reasonable driving distance. This culinary offer guarantees to savor dishes highlighting the unique flavors of Hokkaidō, leaving you with memorable taste memories.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
5/10 The modern architecture, although stylized, lacks notable traditional features. The cuisine seems adequate but without notable refinement. The baths are spacious, but the atmosphere of an authentic onsen could be improved. The rooms present a mix of traditional and contemporary elements, offering acceptable comfort without full immersion.
Highlights of the Ryokan
Thermal Bath/Onsen
Outdoor Bath
Public Bath
Sauna
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast
Positive Reviews
Spacious and clean rooms
Many guests appreciated that the rooms were large, clean, and comfortable, providing a relaxing environment for their stay.
Friendly and helpful staff
Staff members were often described as kind, attentive, and quick to assist with any requests, making guests feel welcome.
Excellent onsen and bath amenities
The onsen was highlighted for its pleasant, smooth water and early morning availability, offering a great bathing experience.
Delicious meals and good dining
Guests enjoyed the meals, mentioning tasty dishes like soba and miso soup, and appreciated the quality of the food served.
Thoughtful touches and decor
Special decorations for events and the cleanliness maintained by staff were noted as positive aspects that enhanced the atmosphere.
Well-equipped and comfortable facilities
Rooms were described as well-equipped with necessary amenities, and features like large beds and private toilets were appreciated.
Negative Reviews
Lack of elevator for upper floors
Some guests found it inconvenient to access upper floors without an elevator, especially when carrying luggage or for those with mobility issues.
Shared spaces can be noisy
The restaurant and onsen areas were sometimes crowded or noisy due to day visitors, making it less relaxing for overnight guests.
Room comfort improvements suggested
A few guests mentioned that futons could be more comfortable with an added mattress, and some found the lighting or TV size insufficient.
Limited or distant smoking areas
Smokers noted that the smoking area was far from their rooms, which was slightly inconvenient for them.
Wi-Fi connectivity issues
Some guests experienced unreliable Wi-Fi during their stay, which made it difficult to stay connected.
Occasional insects in rooms
A guest reported finding insects in their room, which affected their comfort, though this was not a common complaint.
What are the check-in and check-out times at the ryokan?
Check-in is possible between 3:00 PM and 10:00 PM. Check-out must be completed before 10:00 AM.
What languages are spoken at Tokachi Nauman Onsen Hotel arco?
The staff is fluent in English and Japanese.
Are there any restrictions regarding pets?
Pets are not allowed on the premises.
What wellness services does your ryokan offer?
We offer a public bath, an outdoor bath, a thermal bath/onsen, and a sauna, as well as a massage chair.
Does the ryokan have an on-site restaurant?
Yes, we have a family restaurant that offers various dining options, including children’s menus on request for an additional fee.
Is parking free and do you need to reserve it in advance?
Parking is free and no advance reservation is needed.
What activities and attractions are accessible nearby?
You can play minigolf on site and rent bicycles to explore the surroundings. Makubetsu and the Tokachi region offer many attractions, including local restaurants and natural sites.
Do you offer cultural activities at the ryokan?
We offer outdoor game facilities and a karaoke service to immerse you in a Japanese cultural experience.
What transportation options are available to reach the ryokan?
Tokachi-Obihiro Airport is located 24 km from the ryokan. We recommend using a car or taxi to facilitate your arrival from the airport.
Are there specific rules to follow during the stay?
We ask our guests to respect the check-in and check-out times, not to bring pets, and to take care of the facilities provided to them.
Does the ryokan offer Wi-Fi connection?
Yes, free Wi-Fi is available throughout the establishment.
Is breakfast included in the stay?
We offer breakfast, but please check when booking whether it is included in your rate or if it requires an additional fee.
