Horohoro Sanso

8,1/10 Excellent - Based on 78 reviews

Traveler Mix:
Families (41%)
Groups (31%)
Couples (24%)
Solo travelers (3%)

Nestled in the heart of landscapes colored by the changing seasons of Hokkaidō, Horohoro Sanso combines rustic elegance and modern comfort. The open-air hot spring baths, surrounded by natural rocks, invite you to absolute relaxation under the open sky, while the sauna and whirlpool offer essential wellness experiences. A well-equipped gym completes this sanctuary for body and mind, ideal for those seeking calm and revitalization in this ryokan in Date.

Designed in a traditional Japanese style, the rooms exude a soothing atmosphere with their tatami mats and carefully arranged futons. Heated for maximum comfort in winter, they offer modern amenities such as a flat-screen TV, refrigerator, and kettle. With a variety of configurations suitable for families and groups of friends, these accommodations are designed to match the needs of each visitor.

Delight your taste buds with refined local cuisine at the establishment’s restaurant, where seasonal dishes highlight the region’s fresh produce. Nearby, explore other dining options and let yourself be seduced by the typical flavors of Hokkaidō, thus enriching your stay with a unique and memorable culinary touch.

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Japanese Authenticity Rating

5/10 The ryokan offers a blend of authenticity and modernity. The rooms and baths evoke traditional Japan, but some modern spaces dominate, reducing immersion. The cuisine seems correct but lacks the sophistication typical of Kaiseki meals. The overall experience is comfortable but does not fully reflect tradition.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Sauna
Refrigerator
Terrace/Balcony
Parking
Air conditioning
Airport shuttle
Restaurant
Breakfast

Detailed Ratings

Staff 9.1
Equipements 8.0
Cleanliness 8.2
Comfort 8.6
Value for money 8.2
Location 7.4

Points of interest nearby

Places of interest
Restaurants

Review summary for: Horohoro Sanso

Positive Reviews

Wonderful onsen experience

Many guests praised the onsen, describing it as beautiful, modern, large, and enjoyable. Some mentioned it switches every other day and offers several pools, making it a highlight of their stay.

Delicious buffet meals

The breakfast and dinner buffets received excellent feedback, with guests appreciating the variety and quality of food, including both Japanese and some Western choices, suitable for adults and children.

Clean and spacious rooms

Rooms in Japanese style were described as clean, spacious, and well-maintained. Some guests highlighted the authentic atmosphere and comfort of the accommodation.

Friendly and helpful staff

Several reviews mentioned the staff as friendly, well-organized, and attentive, especially in the restaurant and during check-in, contributing to a positive overall experience.

Convenient amenities and services

Free shuttle service to Sapporo, wifi in rooms, and family-friendly facilities were noted as convenient. Some guests appreciated the availability of family baths and accessibility features.

Good value for money

Guests felt the stay was affordable considering the included meals and onsen access, with some describing the experience as authentic and a great deal for the price.

Negative Reviews

Rooms and facilities a bit dated

Some guests noted that the rooms and interiors could use refurbishment and appeared a bit shabby or old, though they were generally clean and well-kept.

No showers in the room

Several reviews mentioned the lack of private shower facilities in the rooms, requiring guests to use shared onsen baths for bathing.

Secluded location and limited transport

A few guests found the location a bit secluded, with limited shuttle bus options from the airport, which could be inconvenient if travel plans change.

Minor issues with room smell

Some guests reported a musty or misty smell in the rooms or bathrooms, which could affect comfort for sensitive travelers.

Occasional bugs due to mountain setting

A few guests mentioned encountering bugs, which is possible due to the mountain location, but noted this was not always the case.

Extra charges and unclear information

There were comments about unexpected extra charges for onsen use or additional beds for children, and a desire for clearer facility explanations during booking.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

Does the ryokan have an onsen?

Yes, Horohoro Sanso offers a hot spring bath (onsen) as well as an open-air bathtub for relaxation, a sauna, and a whirlpool.

What are the check-in and check-out times?

Check-in is possible between 15:00 and 19:00, and check-out must be done between 07:00 and 10:00.

What languages are spoken at the ryokan?

The staff at Horohoro Sanso speaks Japanese.

Are there any specific restrictions or regulations to follow?

Children over 6 years old are charged at the adult rate, and pets are not allowed. Cash is not accepted, only credit cards.

What wellness services are available?

Horohoro Sanso offers a fitness center, hot spring baths, an open-air bathtub, a whirlpool, and a sauna.

Does the ryokan offer dining options?

Yes, Horohoro Sanso has a restaurant that offers a buffet breakfast to start the day off right.

Is parking available for guests?

Free private parking is available on site, and there is no need to reserve in advance.

What activities and tourist attractions are nearby?

Horohoro Sanso is located 24 km from Lake Toya and 38 km from Sengen Park, ideal places for outdoor activities and discovering the natural beauty of the region.

Are pets allowed?

No, pets are not allowed in the establishment.

Do you offer cultural activities?

Being located in a region rich in history and culture, visits to local sites and cultural activities can be organized upon request nearby.

What are the transportation options to access the ryokan?

An airport shuttle is available 83 km from New Chitose Airport, at an additional cost. Usu Station is 30 km away.

Do you offer family-friendly rooms?

Yes, family rooms are available, perfect for accommodating families who wish to stay together in a traditional setting.

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