Shinzan Kinosaki

9,0/10 Exceptional - Based on 121 reviews

Traveler Mix:
Couples (47%)
Families (24%)
Groups (18%)
Solo travelers (10%)

Serenely located in Toyooka, Shinzan Kinosaki offers a pure and soothing setting, combining tradition and modernity. The minimalist interiors, enhanced with natural wood elements and clean lines, evoke the timeless elegance of Japanese ryokans. The hot spring baths, including one outdoors, as well as massages for an additional fee, provide an authentic wellness experience, ideal for rejuvenation.

Designed in an essential Japanese style, the rooms offer a harmonious space equipped with futons or twin beds, according to your preferences. The use of natural materials and soft colors creates an atmosphere conducive to rest. Options include spacious family rooms, perfect for group stays, and a private bathroom equipped for optimal comfort.

Emerging as a true culinary interlude, the on-site restaurant, specializing in Japanese cuisine, invites you to discover refined flavors, whether for lunch or dinner. Nearby, a variety of cafes and restaurants enrich the surroundings, thus enhancing the gastronomic experience. This ryokan in Toyooka, located in the heart of a region renowned for its hot springs, is a perfect haven for a stay combining comfort and cultural immersion.

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Japanese Authenticity Assessment

8/10 Located in a soothing setting, this ryokan elegantly combines tradition and modernity. The room decor adheres to Japanese codes with tatamis and futons. The meals served demonstrate remarkable culinary care, and the baths are well-maintained, although they lack spectacular elements like a natural spring.

Ryokan Highlights

Thermal bath/onsen
Outdoor bath
Public bath
Massages
Wi-Fi connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.4
Facilities 9.3
Cleanliness 9.5
Comfort 9.5
Value for money 8.6
Location 8.0

Points of interest nearby

Places of interest
Restaurants

Review summary for: Shinzan Kinosaki

Positive Reviews

Exceptional staff and hospitality

The staff are described as very friendly, attentive, and go out of their way to help guests, making the stay memorable and comfortable for everyone.

Beautiful and relaxing onsen experience

Guests consistently praise the hotel's onsen facilities, including indoor, outdoor, and rooftop baths, as being clean, modern, and a highlight of their stay.

Traditional Japanese atmosphere

Many reviews mention the authentic Japanese experience with tatami rooms, futons, yukata, and the opportunity to discover local traditions, creating a unique ambiance.

High quality meals and variety

Breakfast and dinner are often described as spectacular, tasty, and high quality, with attentive staff explaining the dishes and accommodating dietary preferences.

Convenient shuttle service and good location

The hotel provides a free shuttle to town and the station, making it easy to explore Kinosaki Onsen and nearby attractions, even if the location is a bit outside the center.

Spacious and comfortable rooms

Rooms are noted for being spacious, comfortable, and immaculately clean, with beautiful views and luxurious amenities that enhance the overall experience.

Negative Reviews

Limited English proficiency

Some guests found communication in English challenging, though staff tried hard to be accommodating and helpful using translation tools when needed.

Location slightly outside main town

A few guests mentioned the hotel is a bit far from the main town or public onsens, but appreciated the shuttle and peaceful setting.

Traditional meals may not suit all tastes

The Japanese-style breakfast and dinner are very traditional, which some Western guests found unfamiliar, especially with limited vegetarian or sweet options.

Meal schedule and flexibility

Several reviews noted early or fixed meal times and less flexibility in food choices, particularly for vegetarians or those with dietary restrictions.

Additional fees not always clear

Some guests were surprised by extra charges such as daily onsen tax and fees, wishing this information had been clearer before arrival.

Facilities and room layout minor issues

A few guests mentioned room space limitations, separate toilet and sink, or lack of certain amenities like a bar or free lobby drinks.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Shinzan Kinosaki ryokan?

Check-in is between 3:00 PM and 6:00 PM. Check-out is between 7:30 AM and 10:00 AM. Please inform the property in advance of your expected arrival time.

What languages are spoken at Shinzan Kinosaki ryokan?

Our staff speaks multiple languages, including Japanese, English, Arabic, Hindi, and Indonesian, to better welcome and assist you during your stay.

What wellness services are available at the ryokan?

Our ryokan offers a variety of wellness services, including thermal baths/onsen, outdoor baths, as well as various massages such as neck and back massage. Some massages are available for an additional fee.

What dining options are available on-site?

An Asian breakfast is served every morning. We also offer special diet menus upon request. A convenience store is available on-site for your additional needs.

Is parking available at the ryokan?

Yes, we offer free private parking for our guests. No prior reservation is necessary to use it.

What tourist attractions are near the ryokan?

The ryokan is close to several attractions, including Kinumaki Shrine (3.8 km), Seto Shrine (5.2 km), and several beautiful beaches like Takenohama Beach (7 km). There are also cultural sites a few kilometers away.

Are pets allowed?

Unfortunately, pets are not allowed in our establishment.

Does the ryokan offer cultural activities?

We are located in a culturally rich area with many opportunities to explore Japanese traditions, such as local thermal baths and visits to historical shrines.

What transportation options are available to reach the ryokan?

The ryokan is easily accessible from Kinosakionsen Station located 1.5 km away. Additionally, Tajima Airport is 18 km away. A shuttle service may be available upon request.

What is included in the room rate?

Rates include free Wi-Fi connection and parking access. Rooms include complimentary toiletries, a hairdryer, and slippers. Please check specifics at the time of booking.

Are there specific rules regarding the stay?

We request silence between 11:00 PM and 06:00 AM. Parties/events are not allowed in our establishment. Children over 4 years are charged at the adult rate.

Does the ryokan offer a bike rental service?

Yes, we offer a bike rental service to allow you to explore the surroundings in a pleasant and eco-friendly way.

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