Arima Grand Hotel
9,2/10 Exceptional - Based on 238 reviews
A high place of relaxation and tradition nestled in the lush hills of Kobe, the Arima Grand Hotel invites you to a unique experience in an exceptional setting. This ryokan in Kobe is renowned for its open-air hot springs, fed by natural sources, offering unmatched relaxation. Its spa also offers various wellness treatments, while a seasonal outdoor pool and a vast garden enhance this peaceful atmosphere. Everything has been designed to combine modernity and Japanese authenticity, promising a stay marked by comfort and serenity.
Simple and elegant, the rooms feature a typically Japanese style, with tatami mats, futons, and a refined decoration. Some rooms offer breathtaking views of the surrounding mountains or are equipped with private open-air baths for a privileged experience with nature. All rooms have modern amenities such as air conditioning and Wi-Fi connection, perfect for meeting guests’ needs while preserving the traditional charm of the place.
Naturally, the Arima Grand Hotel also attracts with its refined cuisine. The on-site restaurant offers kaiseki dishes in harmony with the season, showcasing the authentic flavors of the region. Nearby, the city’s streets are full of quaint cafes and restaurants, perfect for extending your culinary discovery. Every moment spent here becomes a true ode to the Japanese art of living.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
6.5/10 Harmonious and sophisticated, this ryokan combines traditional and modern elements. The rooms offer a Japanese touch, but integrated into a contemporary style. The culinary experience seems well-curated, although modernized, while the baths guarantee a pleasant relaxation thanks to varied and well-designed facilities.
Highlights of the Ryokan
Hot Spring/Onsen
Open-air Bath
Public Bath
Massages
Sauna
24-hour Reception
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast
Pool
Positive Reviews
Exceptional Onsen Facilities
Guests consistently praise the onsen and bath facilities, describing them as wonderful, spacious, and offering both public and private options for a relaxing experience.
Delicious and Varied Breakfast
Breakfast receives high marks, with many calling it the best ever, highlighting the freshness, variety, and quality of both Western and Asian dishes.
Beautiful Views and Location
The hotel's location on a hill provides stunning views of the mountains and valley, with guests recommending rooms with a front view for an unforgettable sight.
Friendly and Professional Staff
Staff are described as very nice, helpful, and accommodating, making guests feel welcome and providing excellent service throughout the stay.
Comfortable and Well-Equipped Rooms
Rooms are noted for their cleanliness, comfort, and thoughtful amenities like coffee machines, tea sets, and Japanese-style clothing for guests.
Great Facilities for Families and Kids
Facilities such as the game center and spacious rooms are appreciated by families. The hotel is described as welcoming for guests with children.
Negative Reviews
Dinner and Food Options Could Improve
Some guests felt that dinner options, especially the included hot pot, could be better or offer more variety, such as buffet or a la carte choices.
Check-In and Check-Out Timing
A few guests mentioned that check-in is too late and check-out too early, wishing for more time to enjoy the hotel and its facilities.
Limited Availability for Dinner Without Pre-Booking
Guests who did not book dinner in advance found it unavailable upon arrival, which was disappointing after a long day of travel.
Some Facilities Can Feel Crowded or Aged
A few reviews mention that the hotel can feel crowded at peak times, and some areas may feel a touch old due to the size of the property.
Room Cleaning Details
There are occasional comments about dust found on room appliances like hair dryers, suggesting some improvement in cleaning details.
Early Breakfast and Facility Hours
Some guests wished breakfast and checkout times were later, and noted that the breakfast time frame was a bit early for their preference.
What are the check-in and check-out times at the Arima Grand Hotel?
Check-in is between 2:30 PM and 7:30 PM. Check-out must be done before 10:30 AM.
Does the ryokan have an onsen and how can it be accessed?
Yes, the Arima Grand Hotel has an open-air hot spring bath with free access. Private baths are also available upon reservation and for an additional fee.
What languages are spoken at the ryokan?
The staff at the Arima Grand Hotel speaks English and Japanese, thus facilitating communication with international guests.
Are there any restrictions or specific rules to follow during the stay?
The hotel is entirely non-smoking, but a smoking area is provided for this purpose. Pets are not allowed on the premises.
What wellness services are offered?
The hotel offers various wellness services, including a spa, massages (for an additional fee), a sauna, and free hot springs.
What dining options are available?
The ryokan has a restaurant offering seasonal kaiseki menus as well as a bar. A fabulous breakfast is served every morning.
Is parking available for guests?
Yes, free private parking is available on site without prior reservation.
What activities and tourist attractions are nearby?
You can visit the Arima Toys and Automata Museum, the Philatelic Culture Museum, and Tanasangen Park. Mount Rokko is 4.6 km away.
Are pets allowed on the premises?
Unfortunately, pets are not allowed at the Arima Grand Hotel.
Can guests participate in local cultural activities while staying here?
The hotel is well located for accessing local museums such as the Philatelic Culture Museum and the Kittebunka Museum to immerse in Japanese culture.
How do you get to the hotel from major airports and train stations?
The hotel is a 10-minute walk from Arima Onsen Station. It is about a 30-minute drive from Kobe Airport and 25 km from Osaka International Airport.
Does the hotel offer family-friendly rooms?
Yes, the hotel offers spacious family rooms equipped with single beds and futons, designed to accommodate families.
