KAMENOI HOTEL Arima
7,3/10 Very good - Based on 294 reviewsHyogo, Kobe, Kita-ku Arima-cho 1617-1, Japon
Emerging from the soothing depths of Kobe, the KAMENOI HOTEL Arima embodies the harmonious soul of traditional ryokans, where the ancient art of thermal baths merges with contemporary serenity. With its natural hot springs, spacious public baths, and shared relaxation areas, this establishment invites an inner journey, a sanctuary for the mind and body. Accessible, welcoming, and with a 24-hour reception, it offers a truly universal wellness experience.
With a focus on authenticity and comfort, the rooms, both traditional and modern, offer different arrangements: futons laid on soft tatami mats or the classic comfort of Western beds. Each air-conditioned and thoughtfully arranged space reflects the tranquility of the place while offering modern amenities such as a refrigerator and free Wi-Fi. Rooms adapted for people with reduced mobility demonstrate special attention to each guest, reinforcing the universality of this haven of peace.
A gastronomic haven, the on-site restaurant celebrates Japanese cuisine through refined creations served in a bright and soothing setting. A varied buffet breakfast is offered each morning, demonstrating meticulous attention to every detail of hospitality. And to complete this culinary getaway, the surroundings offer a multitude of dining experiences, enriching the cultural immersion and discovery of this authentic ryokan in Kobe.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6/10 Nice blend of modern and traditional elements, but the authenticity remains mixed. The rooms offer Japanese touches, but some modern concessions are visible. The cuisine highlights well-crafted dishes, and the baths, while enjoyable, lack the sparkle compared to traditional standards.
Highlights of the Ryokan
Thermal Bath/Onsen
Public Bath
24-hour Reception
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Disabled Access
Positive Reviews
Delicious and plentiful meals
Guests consistently mention that both dinner and breakfast are delicious, with some highlighting the variety and generous portions. Traditional Japanese meals are especially appreciated and add to the experience.
High quality onsen facilities
The onsen experience is often described as excellent, with high quality water and a relaxing atmosphere. Many guests enjoyed embracing the Japanese ryokan culture and using the onsen.
Friendly and attentive staff
Staff are described as cheerful, friendly, attentive, and helpful. Guests feel welcomed and appreciate the thoughtful service and smooth check-in and check-out experiences.
Comfortable and clean rooms
Rooms are noted for being comfortable and clean, with some offering beautiful views of greenery or mountains. Spacious tatami rooms are appreciated by families and groups.
Convenient location for sightseeing
The hotel is conveniently located for exploring town attractions, shops, and hiking paths. Proximity to the ropeway and town center is a plus for many visitors.
Extra touches enhance the stay
Guests enjoyed small bonuses like nighttime ramen, the opportunity to wear yukata, and being able to leave their car parked after checkout for sightseeing.
Negative Reviews
Aging facilities and decor
Several guests mentioned that the hotel and rooms feel old, dusty, or in need of modernization. While clean, some areas could benefit from updates.
Challenging access for some guests
The steep slope and stairs leading to the hotel can be difficult, especially for elderly guests or those with luggage. Shuttle or taxi options may be needed.
Some rooms felt unusual or basic
A few guests noted that their rooms felt like 'nursing home' types or were not as cozy or traditional as expected. Some felt the design was not particularly pretty.
Onsen and bath variety could improve
While the onsen is praised, some guests wished for more bath variety or an outdoor bath. The size of the onsen was also noted as small by some visitors.
Breakfast and dinner quality varies
Breakfast was sometimes described as average or disappointing, and dinner quality varied depending on the chef. Some guests found the meal timing or information unclear.
Minor cleanliness and convenience issues
Some guests experienced a slightly smelly toilet, slippery onsen floors for children, or found water dispensers far from their rooms. Others wished for more play areas for kids.
