Kinzan
9,6/10 Exceptional - Based on 50 reviews
In discretion and refinement, Kinzan embodies the essence of a ryokan in Kobe. Nestled just steps away from the cultural and natural treasures of the region, it invites you on a journey where well-being is paramount. Delight in its thermal baths, whose soothing waters are set in a décor that is both modern and traditional. To perfect this moment, tailor-made treatments and massages offer a delicate outlet for tension. Every corner of this establishment exudes serenity, in a setting where Japanese tradition and contemporary touches intertwine harmoniously.
Choose one of the elegant rooms offered, where tatami and wooden furniture blend with modern amenities. These spaces, whether adorned with futons or comfortable beds, promise an intimate refuge after a day of exploration. Suites with spa baths add a dimension of luxury where relaxation and comfort reign supreme. Organic cotton pillows and refined linens testify to the attention paid to the smallest details, ensuring an experience imbued with simplicity and elegance.
Homage is paid to local gastronomy through exceptional dishes at Kinzan. The on-site restaurant offers a starred Kaiseki experience, enhancing the fame of Kobe beef. Each dish, from delicate assortments of shabu-shabu to contemporary creations, reflects the quest for culinary excellence. Nearby, restaurants and cafés also offer a varied palette, complementing this unique art of living.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
9/10 Skillfully designed, this ryokan harmoniously blends tradition and modernity. Rooms with tatamis, a carefully crafted interior décor, and alluring onsens enhance the immersion. The Kaiseki cuisine showcases local dishes that are meticulously presented, offering a beautiful culinary experience. A traditional ambiance dominates perfectly, albeit with some contemporary touches.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional meals and cuisine
Guests consistently praise the delicious food, including kaiseki dinners, breakfast, and afternoon snacks, often served in-room for comfort and privacy. The meals are beautifully presented and of high quality.
Outstanding hospitality and service
The hotel staff are described as extremely kind, attentive, and helpful. Service is warm and thoughtful, with special mention of room attendants and overall old-school hospitality.
Relaxing and clean onsen facilities
The onsen baths, including open-air and private options, are highlighted as clean, relaxing, and enjoyable. The facilities are well maintained and provide a soothing experience.
Beautiful and comfortable rooms
Rooms are described as clean, modern yet traditional, with newly renovated tatami mats, hinoki bathtubs, and elegant decor. Complimentary drinks and amenities are appreciated.
Great location and convenient access
The property’s location is convenient, within walking distance to local attractions and stations. Free shuttle service is available, making it easy for guests to get around.
Attention to privacy and detail
Guests enjoy privacy, with meals served in-room and minimal contact with others. Amenities like unlimited towels and thoughtful arrangements add to the comfortable experience.
Negative Reviews
Tattoo policy for onsen use
Guests with tattoos may need to use the onsen at unusual hours, which can be inconvenient. This policy may affect guests’ enjoyment of the facilities.
Some room features could be improved
A few guests mention cold lighting in rooms, sensor-operated toilet doors being finicky, and automatic toilet lids feeling unusual. Warmer lighting and easier controls would be appreciated.
Limited flexibility at reception
Some guests found the reception less flexible with requests such as issuing receipts or accommodating visitors, though this did not significantly impact their overall stay.
Minor accessibility and convenience issues
A few guests noted that more mirrors in shower booths, brighter closet lighting, or vending machines in the hotel would enhance convenience, especially for those needing extra accessibility.
Some areas may have steps
Guests traveling with elderly family members noticed that there are several steps throughout the property, which could be a concern for those with mobility issues.
Room smoking policy preference
Some guests mentioned that smoking is allowed in rooms, which may not be preferred by everyone. Non-smoking options could improve the experience for sensitive guests.
Is there an onsen at the Kinzan hotel?
Yes, the Kinzan hotel has two public thermal baths, one indoor and one outdoor, where guests can relax and enjoy the benefits of the hot springs.
What are the check-in and check-out times?
Check-in is between 3:00 PM and 7:00 PM. Check-out must be done between 7:00 AM and 12:00 PM. Please inform the hotel in advance of your expected arrival time.
What languages are spoken at the ryokan?
The ryokan staff speaks English, which facilitates communication with international guests.
Are there any restrictions to know before booking?
The establishment does not accept children, pets are not allowed, and guests should avoid making noise between 9:00 PM and 7:00 AM. Furthermore, access to the establishment is closed between 12:00 AM and 7:00 AM.
What wellness services are available?
The hotel offers relaxing massages, including body, hand, and foot massages, among others. Guests can also enjoy the sauna and thermal baths/onsen.
Is dining at the ryokan special?
Yes, the hotel serves a traditional multi-course Kaiseki dinner, including Kobe beef, which has received a Michelin star. A Japanese breakfast is also offered.
Is there parking available at the Kinzan hotel?
Yes, the Kinzan hotel offers free private parking for its guests, with no need for prior reservation.
What activities and tourist attractions are nearby?
The hotel is close to the Arima Onsen Museum (10-minute walk) and the Onsen Shrine (15-minute walk). Other attractions include the Arima River Kasen Shinsui Park and the Arima Toy and Automata Museum.
Are pets allowed?
No, pets are not allowed at the Kinzan hotel.
Do you offer cultural activities at the ryokan?
Although the ryokan does not directly offer cultural activities, guests can explore the local culture nearby, including visits to the Onsen Museum and Shrine.
How can I get to the hotel and what transportation is available?
The hotel is a 5-minute walk from the Arima-Onsen station. A free shuttle is provided from JR Arima and Hankyu Arima Onsen stations as well as the Arima Onsen bus stop.
What room amenities are available?
The rooms are equipped with organic cotton pillows, Yukata robes, a refrigerator, a tea/coffee maker, a flat-screen satellite TV, and more for optimal comfort.
