Hakone Retreat villa 1/f

9,4/10 Exceptional - Based on 547 reviews

Traveler Mix:
Couples (69%)
Families (19%)
Groups (8%)
Solo travelers (4%)

Nestled in the lush nature of Hakone, Hakone Retreat Villa 1/f offers a unique rejuvenating experience blending luxury and Japanese tradition. This ryokan in Hakone provides relaxing hot spring baths, spa and wellness services, as well as a public bath, perfect for unwinding after a day of exploration. The peaceful environment, complemented by warm hospitality, invites a complete immersion into serenity. A carefully arranged garden and wellness packages complete this offer for a full sensory escape.

All rooms, where natural wood and sleek design predominate, harmoniously reflect Japanese elegance. Some suites offer a private hot spring bath and terraces with mountain views, allowing guests to fully savor the enchanting setting. Tailored to the varied needs of travelers, the rooms also stand out with an intimate ambiance and beautifully arranged spaces that promote a memorable experience.

For gastronomy enthusiasts, the two on-site restaurants promise an exceptional culinary experience. “料亭 俵石” highlights traditional Japanese dishes, while “WOODSIDE dining” offers European cuisine in a modern and friendly atmosphere. Additionally, several charming cafes and restaurants are located nearby, offering a wide range of delights to complete your gastronomic stay.

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Japanese Authenticity Evaluation

7/10 Natural and harmonious, this ryokan blends modernity and tradition with a meticulous design but is sometimes influenced by Western touches. The meals reflect a refined effort with local products, and the baths offer a soothing immersion in nature. The whole offers a relaxing ambiance well integrated into the setting.

Highlights of the Ryokan

Thermal Bath/Onsen
Outdoor Bath
Public Bath
Massages
24/7 Reception
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast

Detailed Ratings

Staff 9.4
Equipements 9.5
Cleanliness 9.6
Comfort 9.7
Value for money 8.5
Location 9.1

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hakone Retreat villa 1/f

Positive Reviews

Exceptional service and attentive staff

The staff are very kind, accommodating, and always ready to help with every request. Guests appreciated their warmth and the personalized attention throughout their stay.

Private onsen and beautiful villas

Many reviews highlight the villas' private onsen baths, spaciousness, comfort, and beautiful forest surroundings. The tranquil atmosphere is perfect for relaxation and privacy.

High-quality dining experiences

Guests enjoyed the delicious Japanese and Western breakfasts, as well as the multi-course dinners. The restaurants on site were praised for their quality and original menus.

Great location in nature

The hotel is ideally situated in the woods, offering peace, quiet, and a chance to reconnect with nature. The setting is described as magnificent and restful.

Thoughtful amenities and details

Attention to detail is evident throughout the property, from room amenities to thoughtful touches like free mini-bar drinks and cozy fireplaces.

Comfortable and well-equipped rooms

Rooms are described as spacious, clean, well-equipped, and featuring comfortable beds. Many guests mention feeling at home and having everything they needed.

Negative Reviews

Limited English proficiency among staff

Some guests found communication challenging as not all staff speak English fluently. This could make it harder to resolve certain requests or get information.

Access and transportation challenges

The hotel can be difficult to reach by public transport, with long travel times and limited taxi availability. Not having a car may make getting around less convenient.

Mixed feedback on breakfast and dining

While many enjoyed the food, some guests found the Japanese breakfast or restaurant meals not to their taste or expected quality, especially for those unfamiliar with local cuisine.

Minor maintenance or comfort issues

A few reviews mention small issues like a shower not working properly, dim lighting, or difficulty operating room controls. These did not overshadow the overall positive experience.

Noise and comfort concerns in some villas

A few guests mentioned noises from appliances or the comfort of Japanese-style beds as not ideal for everyone, but still appreciated the setting and amenities.

Value for money and extra costs

Some guests felt the price was high for certain services, such as restaurant meals or extra charges for activities, and noted that cleanliness or replenishment could be improved.

This summary is based on all online reviews and was last updated on 9 September 2025

Frequently Asked Questions

Is there a private thermal bath for guests in the ryokan?

Yes, the Hakone Retreat villa 1f ryokan offers private suites with their own open-air hot spring. These thermal baths are perfect for relaxing in complete privacy.

What are the check-in and check-out times?

Check-ins are possible between 3:00 PM and 7:00 PM. Check-out must be done between 8:00 AM and 11:00 AM.

What languages are spoken at the ryokan?

The staff speaks English, Japanese, and Chinese, facilitating communication for international guests.

Are there any restrictions or specific rules to follow?

The ryokan is adults-only, and pets are not allowed. The establishment is entirely non-smoking and enforces a curfew from 10:00 PM to 5:00 AM.

What wellness services are offered?

The ryokan has a spa and wellness center offering massage options, facial treatments, and light therapy services. You can also enjoy the public bath and spa/wellness packages.

What dining options are available on-site?

The ryokan has two restaurants. The buffet breakfast includes hot dishes, pastries, and fruits to start the day off right.

Does the ryokan have parking?

Yes, free private parking is available on-site, with no prior reservation needed. An electric vehicle charging station is also present.

What activities or tourist attractions are nearby?

Nearby, you can visit the Venetian Glass Museum, the Lalique Museum, and the Hakone Gôra-kôen Park. Hiking and cycling enthusiasts will also find interesting trails in the area.

Are pets allowed?

No, pets are not allowed in the establishment.

Are cultural activities offered on-site?

The ryokan is located near several museums such as the Venetian Glass Museum and the Lalique Museum, which offer an immersion into local culture and art.

What are the transportation options to get to the ryokan?

The ryokan is located 12 km from Hakone-Yumoto Station and near Gôra Station, 4.7 km away. You can also access the area by car, with free parking on-site.

Is the ryokan suitable for allergy sufferers?

Yes, some accommodations in the ryokan are specially adapted for allergy sufferers, ensuring optimal comfort for these guests.

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