Hakone Ashinoko Hanaori

9,0/10 Exceptional - Read reviews

Traveler Mix:
Families (45%)
Couples (41%)
Groups (12%)
Solo travelers (2%)

Throughout the seasons, Hakone Ashinoko Hanaori reveals itself as a bespoke escape in a natural setting, enveloped by the serenity of Lake Ashi and the surrounding mountains. This ryokan in Hakone enchants with its hot springs and sauna, offering absolute relaxation facing sublime panoramas. The panoramic terrace, conducive to contemplation, reflects the balance between modernity and Japanese tradition, while inviting relaxation in a soothing and harmonious setting.

Varied and welcoming, the rooms reveal a warm universe in natural tones. Some offer the privilege of an open-air bath to enjoy a moment of intimacy under the stars or facing the dawn. Amenities such as a flat-screen TV and an electric kettle provide contemporary comfort, while balconies open to the lake or mountain enhance the stay. Accessibility for all is also a priority, with options specifically designed for people with reduced mobility.

Adorned with fine flavors, the on-site restaurant tables celebrate the richness of Japanese cuisine, excelling in creativity and presentation. The refined setting matches the delicate dishes, consolidating the unique character of this accommodation. To diversify culinary pleasures, the surroundings offer a palette of authentic restaurants accessible within minutes. This symbiosis between gastronomy and landscape transforms each meal into a memorable experience in the heart of Kanagawa Prefecture.

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A Genius discount of 10% or more may apply via this link.

Japanese Authenticity Rating

6/10 Very modern, this ryokan retains some Japanese touches such as onsen with views and a refined cuisine but overall lacks authenticity in architecture and rooms. Traditional elements are present but not always immersive. The experience offered is pleasant, although more focused on modern comfort than classic Japanese codes.

Highlights of the Ryokan

Hot spring/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour Reception
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Restaurant

Detailed Ratings

Staff 9.4
Facilities 9.4
Cleanliness 9.5
Comfort 9.5
Value for money 8.5
Location 9.3

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hakone Ashinoko Hanaori

Positive Reviews

Wonderful Onsen Experience

Many guests appreciated the onsen, both private and public, describing it as relaxing and a highlight of their stay. The availability of onsen in the room was also mentioned positively.

Stunning Lake Views

The view of the lake from the hotel and rooms was frequently praised as magnificent, with several guests highlighting the beautiful scenery and peaceful environment.

Excellent Buffet and Dining Options

Guests enjoyed the buffet for dinner and breakfast, noting the variety, quality, and abundance of choices, including accommodation for special dietary needs.

Friendly and Attentive Staff

The staff were described as adorable, welcoming, and respectful, providing excellent service and making the stay memorable for many visitors.

Convenient Location and Services

The hotel's location near the lake, cable car, and bus stops was appreciated, as well as the free shuttle service to and from the station.

Comfort and Amenities

Comfortable rooms, quality bedding, the availability of yukata and kimonos, and additional amenities like massage chairs contributed to a pleasant and relaxing stay.

Negative Reviews

Limited Shuttle Service

Some guests found the shuttle schedule restrictive, with only a few departure times and the need to reserve in advance, making transfers less convenient.

Occasional Discomfort with Bedding

A few visitors mentioned that the pillows or mattresses were not very comfortable, though this did not overshadow their overall positive experience.

Hotel Can Be Busy

The hotel’s large size and popularity can mean many guests at once, leading to a less intimate atmosphere and sometimes a busy restaurant environment.

Distance from City and Transport

The location, while scenic, is a bit far from the city. Some guests found taxi rides expensive and public transport options limited at certain hours.

Sulphur Smell at Times

There were occasional mentions of a sulphur smell from nearby activities, but this was generally minor and did not significantly affect the stay.

Buffet Variety Not Always Renewed

While the buffet is praised for quality, some guests noted that the selection was not often renewed and the restaurant could be noisy during peak times.

This summary is based on all online reviews and was last updated on 15 June 2025

Frequently Asked Questions

What onsen facilities are available at Hakone Ashinoko Hanaori ryokan?

The ryokan features soothing hot springs, a thermal bath (onsen), a public bath, an open-air bath, and a sauna for guest relaxation.

What are the check-in and check-out times?

Check-in times are from 15:00 to 20:00 and check-out is until 10:00. You will need to present a photo ID and a credit card upon check-in.

What languages are spoken at Hakone Ashinoko Hanaori ryokan?

The ryokan staff speaks English and Japanese, ensuring smooth communication with our international and Japanese guests.

Are there any specific restrictions or regulations to follow during the stay?

The establishment is non-smoking. Parties/events are not permitted and guests must avoid making noise between 00:00 and 05:00. Pets are not allowed.

What wellness services do you offer?

We offer massage services (at an additional cost) as well as a thermal bath/onsen, a public bath, and a sauna for our guests.

What does your on-site dining offer?

Our on-site restaurant offers a varied menu to satisfy your taste buds. Additionally, a very good breakfast is served each morning.

Does the ryokan provide parking for guests?

Yes, we offer free private parking on site, accessible without prior reservation. Charging stations for electric vehicles are also available.

What activities and tourist spots are nearby?

Nearby, you will find the botanical garden dedicated to wetland areas (9-minute drive) and the Pola Museum (11-minute drive), among other tourist attractions.

Does the establishment allow pets?

Unfortunately, pets are not allowed within the establishment.

What types of cultural activities can I discover nearby?

By visiting the Pola Museum, you can discover superb artistic and cultural collections. The Hakone area is also rich in traditional Japanese culture for you to explore.

How do I reach the ryokan using public transportation?

The ryokan is just a 2-minute walk from Togendai Station on the Hakone Ropeway line, facilitating your access by public transportation.

How can I benefit from a Genius discount when booking?

Log in to check if a Genius discount is available for your stay dates. Discounts depend on booking dates, stay dates, and other available offers.

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