Hakone Elekasa Hotel and Spa

9,2/10 Exceptional - Based on 42 reviewsKanagawa, Hakone, Ashigarashimo Hakone Miyagino1362-16, Japon

Traveler Mix:
Couples (63%)
Families (17%)
Solo travelers (13%)
Business (8%)

A breath of serenity envelops the Hakone Elekasa Hotel and Spa, nestled in the heart of Hakone’s lush mountains, where nature dazzles the eye at every turn. With its lush gardens and refined architecture, this ryokan in Hakone offers a true ode to calm and beauty. The thermal baths, open to the surrounding panorama, invite an intimate communion with the elements, while the relaxation spaces diffuse a gentle harmony, perfected by delicate and soothing massages.

Boasting a sober elegance, the rooms are adorned with natural tones and large windows opening onto enchanting landscapes. Every detail invites rest: from the comfort of the beds to the private terraces with stunning views of the mountains. For a unique experience, some rooms feature open-air bathtubs, where geothermal hot water warms the body and soothes the soul. Modernity and tradition intertwine in these refuges where every moment becomes a precious memory.

In the CASAMIA restaurant, refined Italian cuisine awakens the senses around authentic flavors, enhanced by carefully selected seasonal products. Nearby, other friendly establishments and picturesque cafes allow for further culinary exploration. Whether it’s an elegant breakfast or a gourmet dinner, each meal enhances the moments spent in this haven of tranquility.

Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.

Japanese Authenticity Rating

6/10 A modern touch pervades this ryokan, offering comfortable spaces but partially blending traditional codes. The baths are pleasant without being exceptional, and the culinary experience seems Westernized, despite a certain quality. The overall atmosphere is welcoming but does not fully transport you into the traditional Japanese universe.

Highlights of the Ryokan

Thermal bath/onsen
Public bath
Massages
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast

Detailed Ratings

Staff 9.5
Facilities 9.4
Cleanliness 9.7
Comfort 9.8
Value for money 8.8
Location 8.3

Points of interest nearby

Hakone Elekasa Hotel and Spa
Leaflet © OpenStreetMap & CartoDB
Places of interest
Restaurants

Review summary for: Hakone Elekasa Hotel and Spa

Positive Reviews

Exceptional staff and service

Many guests praised the staff for being friendly, helpful, and accommodating, going above and beyond to ensure a comfortable and pleasant stay for everyone.

Relaxing onsen and spa experiences

The onsen and spa facilities are repeatedly described as amazing, with a variety of treatments and private baths that provide a truly relaxing and rejuvenating experience.

Spacious, clean, and comfortable rooms

Rooms are noted for being large, clean, comfortable, and often offering beautiful views, with some including private hot tubs or open-air baths.

Delicious and high-quality meals

Guests highlight the delicious, meticulously prepared meals, with many recommending including breakfast and dinner for an exceptional dining experience.

Beautiful setting and views

The hotel is set in a peaceful location with stunning views, including sights of Mt. Fuji from the dining room and scenic vistas from many rooms.

Convenient shuttle and pick-up service

Several reviews mention a helpful shuttle or pick-up service from nearby stations, making arrivals and departures smoother for guests.

Negative Reviews

Challenging location and access

The hotel is located far from the city center and train stations, making it difficult to reach on foot or by taxi, especially in bad weather or with luggage.

Limited dining options and high prices

Some guests found the hotel restaurant expensive, with few alternative dining options nearby, leading to reliance on on-site meals which can be pricey.

Communication and flexibility issues

A few guests experienced challenges with communication, particularly regarding shuttle services and meal reservations, and found some policies to be inflexible.

Beds slightly firm for some guests

A couple of reviews mention that the beds were a bit hard, though this did not significantly detract from the overall positive experience.

Need for clearer information before booking

Some guests would have appreciated more details about the location, accessibility, and extra costs for meals before making their reservation.

Small details could be improved

Minor issues such as the lack of outdoor loungers, broken room fixtures, or needing to coordinate drivers were mentioned, but did not overshadow the overall stay.

This summary is based on all online reviews and was last updated on 9 July 2025

Frequently Asked Questions

Check-in is between 3:00 PM and 5:00 PM, while check-out must be done between 8:00 AM and 11:00 AM. Please let us know your arrival time in advance.

Leave a Reply

Your email address will not be published. Required fields are marked *

Higher rating  Lower rating  Equivalent rating or unavailable

Close

RyokanTravel USA

Live the authentic Ryokan experience

Ryokantravel.com © Copyright 2025. All rights reserved.
Close

Image Copyright Notice

All visuals (photos, images) displayed on this site originate exclusively from the Booking.com platform as part of the official affiliate programme in which we participate. These images remain the exclusive property of the establishments concerned or of their respective authors (photographers, agencies or hotel operators). We do not copy, alter or host these files directly: they are displayed either through the tools, widgets, APIs and/or CDNs provided by Booking.com, or by direct calls to resources hosted on their servers, in strict accordance with the mechanisms offered within the affiliate partnership. The sole purpose of displaying these visuals on our site is to showcase the listed properties and redirect users to Booking.com, where all bookings are made. As a purely technical and commercial intermediary, we cannot be held liable for any infringements of intellectual property rights (copyright, image rights, etc.) relating to the displayed content. If you are the owner of content shown on our site and wish to request its removal or modification, please contact us. Any legitimate request will be handled promptly and respectfully.

×
You have no favorites at the moment.