Oku Yugawara SANSUIROU

6,8/10 Good - Based on 13 reviews

Traveler Mix:
Groups (42%)
Families (33%)
Couples (17%)
Solo travelers (8%)

Breathe in the authenticity and refinement of Oku Yugawara SANSUIROU, a ryokan in Yugawara nestled in the heart of enchanting mountainous landscapes. This iconic establishment blends Japanese traditions with modern wellness, offering a rejuvenating setting with its indoor and outdoor thermal baths. The hot waters, fed by natural springs, invite a spiritual journey while soothing treatments, such as massages and facial treatments, promise a true sensory fulfillment. The carefully designed spaces encourage abandoning all stress and fully embracing the charms of traditional Japan.

Off the beaten path, the rooms of this ryokan reinvent the experience of Japanese hospitality. You can choose between futons placed on tatami mats or Western-style beds, each suited to the tastes of the modern explorer. The windows offer breathtaking views of the mountains, while every detail, from yukata robes to modern amenities, is designed for comfort and immersion. Some rooms, with private open-air baths, allow for exclusive moments under the starry sky, a rare and unforgettable luxury.

Let your taste buds travel with the exquisite flavors served in the privacy of your room or in a private dining room. The on-site restaurant excels in the Japanese culinary art, offering memorable kaiseki menus composed of several delicately prepared dishes. For the curious, the region is also full of authentic restaurants to discover, making each meal a new gastronomic adventure.

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Evaluation of Japanese Authenticity

9/10 Striking a perfect balance between tradition and modernity, this ryokan offers authentic onsen baths with remarkable views, meticulously prepared kaiseki meals, and finely decorated rooms combining authenticity and comfort. The architecture harmonizes with its environment while respecting Japanese codes. An experience imbued with serenity and elegance.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 6.6
Facilities 5.7
Cleanliness 6.6
Comfort 6.1
Value for money 5.0
Location 5.5

Points of interest nearby

Places of interest
Restaurants

Review summary for: Oku Yugawara SANSUIROU

Positive Reviews

Spacious and enjoyable rooftop onsen

The rooftop onsen is spacious and provides a pleasant experience. Guests appreciated its openness and the ability to adjust the sauna temperature, making for a relaxing stay.

Delicious and well-presented meals

Meals were described as delicious, with a good balance of meat, fish, and vegetables. The presentation was visually pleasing, and the use of transparent film added a sense of cleanliness.

Cleanliness and attention to detail

The facility is kept clean, with fresh flowers enhancing the atmosphere. Guests noticed the overall tidiness and felt comfortable throughout their stay.

Friendly and healing staff

Staff members were described as kind and healing, providing a comforting and welcoming environment. Their gentle approach left a positive impression on guests.

Luxury and comfort in rooms

Rooms, especially those with open-air baths, felt luxurious and allowed guests to relax fully. The ambiance contributed to a high-quality experience.

Enjoyable breakfast and local specialties

Breakfast items like freshly grilled fish were especially tasty. Some guests appreciated the local seafood offerings and wished for even more variety.

Negative Reviews

Some issues with meal quality

While many enjoyed the food, a few guests were disappointed by specific dishes, such as rice being too soft or certain meals not meeting expectations compared to other inns.

Uncomfortable check-in experience

Some guests found the check-in process stressful, mentioning inflexible meal times and less accommodating front desk staff. However, dining staff were seen as more responsive.

Room odor concerns

A few guests noticed a musty or moldy smell in their rooms, which affected their comfort. This was mentioned as a minor issue during otherwise pleasant stays.

Noisy surroundings at night

Rooms overlooking the river could be noisy at night, making it difficult for light sleepers to rest. Bringing earplugs was suggested for sensitive guests.

Heavy doors and cold areas

Some indoor doors were very heavy, and certain areas of the building felt cold, particularly during winter mornings. This impacted comfort when moving between spaces.

Occasional issues with room preparation

A guest reported finding futons and pillows in disarray inside the closet, which was unexpected given the otherwise clean room.

This summary is based on all online reviews and was last updated on 15 June 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in times are from 3:00 PM to 6:00 PM, and check-outs must be completed between 6:00 AM and 11:00 AM.

Does the ryokan offer an onsen and what are its operating hours?

Yes, the ryokan has indoor and outdoor public thermal baths accessible to guests. Please check the exact opening hours upon your arrival.

What languages are spoken at the ryokan?

The ryokan staff speaks Japanese. It may be helpful to have translation apps to facilitate communication if you do not speak the language.

Are there any regulations or restrictions I should be aware of?

The ryokan is non-smoking and does not accept pets. Access to the establishment is not possible between 8:00 PM and 6:00 AM due to a curfew. Cash is not accepted, so please plan for another payment method.

What wellness services are offered to guests?

The ryokan offers relaxing facial treatments and massages, in addition to access to the indoor and outdoor thermal baths.

What types of meals are served at the ryokan?

Traditional multi-course meals are served for dinner and a Japanese menu for breakfast. All meals are served in-room or in the private dining room.

Is parking available for guests?

Yes, the ryokan offers free private parking on site without the need for prior reservation.

Are there activities and tourist spots nearby?

The ryokan is located near several attractions such as Seaside Park Yugawara, the Kimura Museum, and Lake Ashinoko, accessible by car.

Are pets allowed at the ryokan?

Unfortunately, pets are not allowed within the establishment.

Does the ryokan offer cultural activities?

The ryokan offers a Japanese cultural immersion through its traditional accommodation and multi-course cuisine, although specific activities are not mentioned.

What public transportation is available to access the ryokan?

Yugawara Station is a 10-minute drive and JR Atami Station is a 25-minute drive. Taxi or bus access can be considered from these stations.

Is Wi-Fi available throughout the establishment?

Free Wi-Fi is available in the common areas of the ryokan.

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