Chojuyu Hakone

8,1/10 Excellent - Based on 369 reviews

Traveler Mix:
Families (57%)
Couples (23%)
Groups (16%)
Solo travelers (3%)
Business (1%)

Traditional and nestled in the heart of a serene mountainous landscape, Chojuyu Hakone stands out for its authentic ambiance and timeless Japanese aesthetics. This ryokan in Hakone invites relaxation with its onsen hot spring baths that harness the natural wealth of the geothermal region. It also features a terrace offering a soothing view of the mountains, perfect for rejuvenation. Leisure enthusiasts will enjoy activities like table tennis, while nature lovers will find hiking trails nearby.

Evoking the typical hospitality of Japanese ryokans, the rooms at Chojuyu Hakone are designed in a minimalist and warm style with tatami floors and traditional futons. They combine modern comfort and authentic charm, ideal for promoting restful sleep. These spaces are suitable for accommodating both families and couples, with flexible solutions to meet visitors’ needs. The bright atmosphere of the rooms, combined with the view of the surrounding nature, contributes to an enveloping serenity.

Equally appreciable is the gastronomy offered by the ryokan’s restaurant, 食事処(白樺), which offers refined Asian cuisine. With a modern and refined atmosphere, meals there are a celebration of local flavors. For culinary explorers, a variety of restaurants and cafes located a few kilometers away also allow you to enjoy regional specialties after a day of excursion or relaxation.

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Evaluation of Japanese Authenticity

5/10 Transformed with traditional touches, the ambiance sometimes lacks Japanese uniqueness. The rooms offer soothing modesty with tatamis, but the overall environment combines varied styles. The onsen adds a pleasant, though ordinary, experience, while the culinary offer would deserve more attention to embrace the authentic sophistication of Japan.

Highlights of the Ryokan

Thermal bath/onsen
Public bath
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning

Detailed Ratings

Staff 9.1
Facilities 8.1
Cleanliness 8.2
Comfort 8.1
Value for money 8.6
Location 7.7

Points of interest nearby

Places of interest
Restaurants

Review summary for: Chojuyu Hakone

Positive Reviews

Calme et tranquillité

Le ryokan est situé dans un environnement calme, parfait pour se reposer et se ressourcer, avec de la verdure et une atmosphère paisible appréciée par de nombreux visiteurs.

Onsen privatifs et variés

Les clients apprécient particulièrement la possibilité de réserver des onsens privés, avec des choix entre bains intérieurs et extérieurs, offrant une expérience relaxante et authentique.

Accueil chaleureux et serviable

L'accueil est souvent décrit comme très chaleureux, avec un personnel attentionné, impliqué et prêt à aider, même en cas de barrière de langue.

Chambres spacieuses et propres

Les chambres sont régulièrement mentionnées comme grandes, propres, confortables et bien chauffées, avec une décoration sobre et une vue sur la montagne ou la verdure.

Expérience authentique du ryokan

Les visiteurs aiment l'authenticité du lieu, la possibilité de dormir sur des futons et de porter des kimonos, ce qui permet de vivre une expérience japonaise traditionnelle.

Belles vues sur le Mont Fuji

Plusieurs clients soulignent la superbe vue sur le Mont Fuji depuis le ryokan ou à proximité, rendant le séjour encore plus mémorable.

Negative Reviews

Isolement et accès difficile

Le ryokan est parfois jugé excentré ou difficile d'accès sans voiture, avec peu de restaurants ou commerces à proximité et des transports en commun limités.

Confort des futons et lits

Certains clients trouvent les futons ou matelas au sol peu confortables, notamment en comparaison avec d'autres établissements similaires.

Manque de restauration sur place

L'absence de service de repas sur place ou la difficulté à trouver des restaurants à proximité est mentionnée comme un point à anticiper lors du séjour.

Décoration à rafraîchir

Quelques visiteurs estiment que la décoration ou certains équipements auraient besoin d'un rafraîchissement ou d'une modernisation.

Douches uniquement dans les onsens

L'absence de douches en dehors des onsens peut gêner certains voyageurs, surtout en cas de forte affluence ou à des horaires spécifiques.

Présence limitée du personnel

En période de travaux ou hors saison, le personnel peut être moins présent, ce qui nécessite un peu plus d'autonomie de la part des clients.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

Does the ryokan have an onsen?

Yes, Chojuyu Hakone has a thermal bath/onsen where you can relax and enjoy the benefits of local geothermal hot springs.

What are the check-in and check-out times?

You can check in between 15:00 and 21:00, and check-out must be done between 07:00 and 10:00.

What languages are spoken at the ryokan?

The ryokan staff speaks English and Japanese, they will be happy to assist you in these languages.

Are there any rules or restrictions to follow?

Guests should avoid making noise between 22:00 and 08:00. Pets are allowed on request, but a fee may apply. Additionally, the establishment is non-smoking.

What wellness services are available?

In addition to the thermal bath/onsen, the ryokan offers a public bath for you to relax and enjoy your stay.

What dining options are available on site?

The ryokan does not mention a restaurant on site, but it is located near several cafes and restaurants where you can enjoy local dishes.

Is parking available?

Yes, Chojuyu Hakone offers free private parking on site without the need for prior reservation.

What tourist activities are available nearby?

You can explore places such as the Owakudani Valley, the Lalique Museum of Hakone, and the Hakone Botanical Garden of Wetlands among other local attractions.

Are pets allowed?

Pets are allowed on request, but a fee may apply. Please contact the establishment for more details.

Are cultural activities offered?

The ryokan is located in a culturally rich area with museums such as the Hakone Art Museum and the Hakone Open-Air Museum. You can also attend local concerts and performances.

What transportation is available to get to the ryokan?

Togendai Station is only 1.7 km from the ryokan, making it easy to access public transportation to explore the surroundings.

Is Wi-Fi available?

Yes, Chojuyu Hakone offers free Wi-Fi in the common areas of the establishment.

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