Mount View Hakone

9,1/10 Exceptional - Read reviews

Traveler Mix:
Couples (40%)
Families (25%)
Solo travelers (21%)
Groups (14%)

Nestled in the heart of Hakone’s lush nature, Mount View Hakone is a haven of serenity where Japanese tradition and modernity meet. This ryokan in Hakone invites relaxation with its Nigori-yu hot springs, renowned for their milky and soothing water. The outdoor baths, enveloped in a natural ambiance, and the Japanese massages offered on-site complement this unforgettable wellness experience.

Intimately imbued with traditional architecture, the ryokan’s rooms harmoniously combine the charm of tatami flooring with modern comfort. Air-conditioned and equipped with amenities such as a refrigerator and a television, each room offers a soothing setting conducive to meditation. A delicately placed futon invites guests to savor the authenticity of Japanese sleep, while yukata robes add a touch of comfort.

Enhancing the stay, the Oshidori restaurant offers refined Japanese cuisine, crafted from seasonal products, for breakfast and dinner. Food enthusiasts can also explore local flavors in nearby establishments, nestled in this rich and preserved environment. For more delicate palates, vegetarian meals can be prepared upon request, ensuring a culinary experience tailored to each visitor.

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Japanese Authenticity Evaluation

9/10 The ryokan excels with its architecture harmoniously blending traditional elements and modernity. The refined meals showcase local products with aesthetics. Its onsen offers a relaxing immersion, and the rooms are carefully arranged with a soothing ambiance. All in all, it invites you to an almost perfect experience of authentic Japan.

Ryokan Highlights

Hot spring/onsen
Outdoor bath
Public bath
Massages
Wi-Fi Connection
Parking
Air conditioning

Detailed Ratings

Staff 9.5
Facilities 9.2
Cleanliness 9.5
Comfort 9.4
Value for money 8.9
Location 8.5

Points of interest nearby

Places of interest
Restaurants

Review summary for: Mount View Hakone

Positive Reviews

Authentic Japanese Experience

Many guests appreciated the traditional Japanese ryokan ambiance, spacious rooms with tatami, and the authentic experience including yukata, futons, and shoji windows, creating a unique and relaxing atmosphere.

Exceptional Meals

The dinner and breakfast are frequently described as copious, varied, and delicious, with some calling them exceptional or a true culinary experience. Both vegan and traditional options are available and highly praised.

Relaxing Onsen Facilities

The onsen, both public and private, are highlighted as very pleasant, clean, and perfect for relaxing after a busy day. The outdoor onsen surrounded by stones and greenery is particularly appreciated.

Attentive and Friendly Staff

Guests consistently mention the welcoming, helpful, and friendly staff who are attentive to guests' needs and provide useful information about the area and activities.

Good Transport Connections

The hotel is well served by buses, with a stop right in front, making it convenient to reach local attractions and the train station, even if the location is a bit further from the main sites.

Peaceful and Restful Setting

The peaceful environment, calm surroundings, and views are often described as perfect for relaxing after a stay in busy cities, with many guests expressing a desire to return.

Negative Reviews

Distance from Main Attractions

Several guests found the hotel a little far from the main sites or activities, though the efficient bus service helps compensate for the distance.

Traditional Breakfast Not for Everyone

Some guests found the very Japanese breakfast, including fish and crab, surprising or not to their taste, especially for those not used to savory options in the morning.

Strict Meal and Onsen Schedules

A few reviews mention that meal times are strictly imposed and the onsen facilities close relatively early, which may not suit all guests’ schedules.

Rooms with Shared Facilities

Some guests were surprised by the lack of private showers in rooms with shared bathrooms, as this means using the onsen facilities for bathing.

Slightly Aging Facilities

A couple of guests noticed that parts of the hotel feel a bit old, though they also mention that everything remains clean and well maintained.

Noise and Light in Some Rooms

A few guests noted street noise in rooms facing the road, and some missed blackout curtains, as early morning light comes through the traditional paper windows.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Mount View Hakone?

Check-in is possible between 15:00 and 19:00. You will need to indicate your arrival time in advance. Check-out is between 07:30 and 10:00.

What types of onsen baths do you offer?

We offer Nigori-yu (milky water) hot spring baths that you can enjoy in the common outdoor baths or reserve for a private bath at an additional cost.

What languages are spoken at the ryokan?

Our staff speaks English, Hindi, Japanese, and Chinese to assist you best during your stay.

Are there any specific restrictions within the establishment?

The establishment is entirely non-smoking, and parties/events are not allowed. Pets are not admitted.

What wellness services do you offer?

We offer Japanese-style massages at an additional cost, as well as access to our hot springs/onsen.

What dining options are available?

We serve Japanese cuisine for breakfast and dinner with seasonal products. Vegetarian dishes are available upon prior request.

Is parking available on site?

Yes, we have free and private parking on site without the need for prior reservation.

Are there activities or tourist spots nearby?

We are close to the Venetian Glass Museum, the Hakone Open-Air Museum, and the Gotenba Premium Outlet. Several other attractions are also accessible in the vicinity.

Are pets allowed at Mount View Hakone?

Unfortunately, pets are not allowed in our establishment.

Do you offer cultural activities within the hotel?

We do not directly offer cultural activities within the hotel, but our shop offers local products and Japanese-style sweets. You can also enjoy various cultural attractions nearby.

What transport services are available?

Buses to Odawara and Yumoto stop right in front of our establishment, including buses going directly to Shinjuku via the highway. Sounzan and Togendai stations are also a few kilometers away.

Are the rooms suitable for families?

Yes, we have non-smoking family rooms with Japanese-style rooms that are perfect for families.

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