Shoho

8,7/10 Excellent - Based on 609 reviews

Traveler Mix:
Couples (45%)
Families (40%)
Groups (12%)
Solo travelers (3%)

Suspended between earth and sky in the enchanting district of Utsukushigahara, the Shoho ryokan exudes an enchanting charm. With its outdoor hot springs offering panoramic views of the mountains, its interiors bathed in natural light, and the tranquility of a soothing sauna, every moment becomes an invitation to serenity. Massages and private baths promise absolute relaxation, while the softness of traditional yukatas extends this immersion into authentically Japanese well-being.

Immersed in a harmonious ambiance, the rooms subtly blend tradition and modernity. You can choose between the refinement of tatami mats and futons or the comfort of Western beds. Each room is a cozy cocoon designed to appreciate the beauty of the surrounding landscapes through generous bay windows. Rooms with outdoor baths add a prestigious note of intimacy, ideal for contemplating the mountains in absolute silence.

In its restaurant, Shoho delights the palate with traditional multi-course Japanese meals, enriched by the freshness of local products. The breakfast combines the richness of Japanese and Western flavors in an ambiance where authenticity and delicacy come together. Nearby, gourmets can explore other establishments celebrated for their regional cuisine, completing the sensory experience that makes this ryokan in Matsumoto a precious destination.

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Japanese Authenticity Rating

9/10 Enjoying the experience in this ryokan immerses you in subtle refinement. The design harmoniously blends tradition and modernity, the rooms exude authentic charm, and the kaiseki meals delight with creativity. The onsen offers a soothing immersion in relaxing landscapes, perfect for a memorable Japanese escape.

Ryokan Highlights

Hot spring/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 8.9
Equipements 8.9
Cleanliness 9.0
Comfort 8.9
Value for money 8.0
Location 8.4

Points of interest nearby

Places of interest
Restaurants

Review summary for: Shoho

Positive Reviews

Spectacular onsen experience

Guests loved the various onsen options, including private and public baths, panoramic views, and relaxing facilities. The onsen was often described as clean, stunning, and a highlight of the stay.

Attentive and helpful staff

Many reviewers mentioned the staff as being very kind, helpful, and attentive. Service was described as impeccable and the team made efforts to accommodate guests’ needs.

Delicious and varied dining

Breakfasts and dinners received high praise for quality and variety. Guests enjoyed kaiseki dinners, buffet breakfasts, and the option of private dining rooms for meals.

Spacious and comfortable rooms

Rooms were described as massive, comfortable, and well-equipped, with amenities like private onsen, tatami spaces, and beautiful city or mountain views.

Convenient shuttle and luggage services

The free shuttle from the station and luggage delivery services were appreciated, making travel to and from the hotel easy and stress-free for guests.

Memorable Japanese atmosphere

The hotel was praised for its authentic Japanese decor, peaceful ambiance, and experiences such as yukata robes, creating lasting memories for families and couples.

Negative Reviews

Location is a bit far from city center

Several guests noted the hotel is located outside the city center, requiring a shuttle, taxi, or car to access Matsumoto and nearby attractions. Some found it less convenient without a car.

Some facilities and rooms feel outdated

A few guests mentioned that parts of the property, including some rooms and equipment, appeared a bit old or in need of updates, though this did not majorly impact their stay.

Limited shuttle schedule

The shuttle service to and from the train station was helpful, but some guests wished for more frequent or flexible shuttle hours, especially for arrivals and departures.

Minor room and facility issues

Some rooms had a faint smell of smoke or issues like dry air traps causing odors, or lighting that could be improved. These were minor and often easy to address.

Few dining or shop options nearby

There are no convenience stores or restaurants within walking distance, so guests relied on hotel dining or needed to travel out for other food options.

Breakfast hours and menu preferences

A couple of guests found breakfast hours ended too early or wished for more variety in breakfast options, such as more familiar or Chinese dishes.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

Is there an onsen at this establishment?

Yes, the Shoho Hotel has indoor and outdoor hot spring baths (onsen). It is also possible to book a private bath for an additional fee for a more intimate experience.

What are the check-in and check-out times?

You can check in between 3:00 PM and 7:00 PM. Check-out time is set at 10:00 AM.

Does the staff speak English?

Yes, the staff speaks English and Japanese to assist you throughout your stay.

Are there any restrictions regarding pets?

Pets are not allowed in the establishment.

What wellness services are offered?

In addition to the hot springs (onsen), the hotel offers massages and a sauna to enhance your relaxation. These services are available for an additional fee.

What type of dining is offered on-site?

The Shoho Hotel serves a traditional multi-course Japanese meal for dinner. Breakfast is offered as a buffet mixing Japanese and Western dishes.

Is parking available?

Yes, the establishment has free and private parking on-site. It is not necessary to reserve in advance.

What activities or tourist attractions are located nearby?

Matsumoto Castle, Matsumoto Folkcraft Museum, and Agatonomori Park are among the nearby attractions. You can also explore the Utsukushigahara Plateaus, located about an hour’s drive away.

Does the hotel offer Japanese cultural activities?

Yes, the traditional multi-course dinner and the opportunity to stay in rooms with tatami mats and futons allow for a true Japanese cultural experience. Yukata robes are also provided in the rooms.

Does the establishment offer transportation options to the surroundings?

Yes, a free shuttle is available to take you to JR Matsumoto Station, about a 20-minute drive away. Matsumoto Airport is also accessible in 30 minutes by car.

Does the hotel have family-friendly rooms?

Yes, the Shoho Hotel offers spacious family rooms that can accommodate several people, including Japanese-style rooms with futons.

Can I rent bikes on-site to explore the surroundings?

Yes, bikes can be rented on-site for an additional fee. This is an excellent way to explore the surroundings at your own pace.

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