Matsumoto Jujo

9,4/10 Exceptional - Based on 334 reviews

Traveler Mix:
Couples (55%)
Families (25%)
Groups (12%)
Solo travelers (8%)

An enveloping atmosphere extends to the heart of the Matsumoto Jujo ryokan, where the symbiosis between contemporary design and Japanese charm invites relaxation. The outdoor baths, fed by natural hot springs, welcome travelers under a starry sky, while the spa provides revitalizing treatments for body and mind. The glow of the omnipresent wood subtly responds to the soft light that caresses the spaces, creating a sanctuary of well-being where every corner breathes serenity and elegance.

In the rooms, every detail tells a story. Clean lines intertwine with natural elements to compose timeless refuges. Private terrace, mountain view, or wooden bath, each accommodation offers a unique experience, whether it is panoramic suites or cozy family rooms. Traditional tatamis, warm textures, and modern comfort harmoniously dialogue, offering travelers a perfect immersion in the Japanese art of living.

Refinement and discovery also invite themselves to the table. The two on-site restaurants, one offering Italian cuisine and the other delicate grills, seduce with their creativity and respect for local flavors. Nearby, Matsumoto charms gourmets with its establishments generously imbued with the culinary culture of the region. This ryokan in Matsumoto is a true parenthesis of sweet delights, where every meal becomes gourmet poetry.

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Japanese Authenticity Evaluation

5/10 Harmony is created between modernity and traditional Japanese touch, but the authentic spirit of ryokans is sometimes diluted. The culinary experience seems standard with an international touch, while the baths lack specific elements to stand out as traditional onsens.

Highlights of the Ryokan

Thermal Bath/Onsen
Outdoor Bath
Massages
Bathrobe/Yukata
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Wheelchair Access
Breakfast

Detailed Ratings

Staff 9.7
Equipements 9.6
Cleanliness 9.7
Comfort 9.7
Value for money 8.8
Location 8.8

Points of interest nearby

Places of interest
Restaurants

Review summary for: Matsumoto Jujo

Positive Reviews

Exceptional and caring staff

Many guests highlight the outstanding kindness, warmth, and attention of the staff, who go out of their way to provide impeccable service and make the stay memorable for everyone.

Unique and beautiful design

The hotel’s architecture and decor blend modernity and tradition, creating a refined, art-gallery-like atmosphere. The library concept and stylish communal areas are especially appreciated.

Private and beautiful onsen baths

Guests love the private onsen baths on the balconies, offering relaxing moments with wonderful views of the mountains or city, and adding a special touch to their stay.

High-quality and creative meals

The breakfast and dinner experiences are often described as delicious, creative, and made with local ingredients. The restaurant adapts to dietary needs and provides memorable culinary moments.

Spacious and comfortable rooms

Rooms are repeatedly described as spacious, well-equipped, and comfortable, with thoughtful amenities like snacks, drinks, and beautiful views, making guests feel at home.

Peaceful and restful atmosphere

Many reviews mention the restful, tranquil environment of the hotel, perfect for relaxation and well-being, with quiet surroundings and a sense of being a true getaway.

Negative Reviews

Location can be inconvenient

Some guests mention that the hotel is not centrally located, making it a bit far from city attractions, with limited bus service and the hotel distributed across several buildings.

Some meals too adventurous

A few guests found certain dishes at dinner or breakfast to be too unique or challenging for their taste, though they appreciated the creativity and effort put into the cuisine.

Shower and privacy concerns

Several reviews mention a lack of privacy in the shower areas and missing hooks for towels or clothes, which can be inconvenient, especially for friends or families sharing a room.

Private onsen not always as expected

Some guests felt the private onsen bath was smaller than anticipated and not worth the extra cost, though others still enjoyed the experience.

Price and extra charges

A few guests mention that the stay is a bit expensive, with some unexpected extra charges such as taxes not included in the reservation price.

Minor issues with amenities

Some guests noted small details like the red carpet clashing with the design, lack of vending machines, or wines being out of stock, but these did not detract much from their overall experience.

This summary is based on all online reviews and was last updated on 25 August 2025

Frequently Asked Questions

Here is the FAQ for the Matsumoto Jujo establishment:
Does the ryokan have an onsen?

Yes, the Matsumoto Jujo offers a thermal bath/onsen as well as an outdoor bathtub and a hot tub. A perfect immersion to relax in the local hot springs.

What are the check-in and check-out times?

You can check in between 3:00 PM and 8:00 PM. Check-out is possible until 11:00 AM. Please specify your arrival time in advance, if possible.

What languages are spoken at the ryokan?

The staff speaks English and Japanese, making communication easier for international travelers.

Are there any restrictions or special regulations?

Yes, the establishment is entirely non-smoking and does not allow parties/events. Additionally, pets are not allowed.

What wellness services are offered?

The ryokan offers various wellness treatments, including massages (for an additional fee) and a spa. You can also enjoy the outdoor thermal bath for complete relaxation.

Is there dining available on-site?

Yes, the Matsumoto Jujo has 2 on-site restaurants. An exceptional breakfast, with continental and vegetarian options, is also offered every morning.

Is parking available and free?

Yes, free parking is available on-site, and it also includes a charging station for electric vehicles.

Are there activities or tourist attractions nearby?

The ryokan is ideally located for visiting attractions such as Matsumoto Castle (4.2 km away) and the Japanese Ukiyo-e museum (8.5 km away). The area is also popular for hiking, and bicycle rentals are available.

Are pets allowed?

No, unfortunately, pets are not allowed within the establishment.

Does the ryokan offer cultural activities?

Yes, the Matsumoto Jujo offers cultural immersion thanks to its proximity to museums, famous parks, and the local heritage of Matsumoto. Walking tours are also offered.

How can I access the ryokan via public transport?

The ryokan is 6.1 km from Matsumoto station. You can easily access it by taxi or via a shuttle service (for an additional fee).

Are there rooms adapted for people with reduced mobility?

Yes, the establishment offers rooms accessible to people with reduced mobility, with facilities such as toilets with grab bars and an elevator serving the upper floors.

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