Kamisuwa Onsen Shinyu
8,8/10 Excellent - Based on 507 reviews
Suspended between tradition and modernity, this ryokan in Suwa offers a sensory journey through elegant and soothing spaces. The architecture combines the warmth of Japanese tatami mats with contemporary lines, creating perfect harmony with the serenity of the surrounding nature. The thermal baths, some of which can be privatized, allow for immersion in a pure relaxation experience, while massage options add a touch of spiritual well-being. Art, omnipresent, permeates every corner of the place, inspiring calm and introspection.
Opening a window on Lake Suwa, the rooms combine the intimacy of traditional futons with modern amenities like flat screens and Blu-ray players. The rooms, spacious and bright, are designed to accommodate couples or families in a setting combining elegant simplicity and comfort. Some offer captivating views of the mountains or the lake, reinforcing this impression of communion with nature in this refined cocoon of tranquility.
Blending culinary boldness and respect for traditions, the on-site restaurant offers modern Japanese meals drawing on the subtle flavors of seasonal products. Each dish is a work of art, honoring the culinary heritage of the region. Nearby, a variety of restaurants will also delight the more adventurous, offering an immersion in local culture. This ryokan in Suwa embodies an art of living where every detail invites contemplation and pleasure of the senses.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
7/10 Located in an enchanting setting, this ryokan combines modern and traditional touches with carefully designed rooms and some classic elements. The meals strive to reflect authentic Japanese cuisine. The baths offer a pleasant experience but lack exceptional character for total immersion.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Disabled access
Breakfast
Positive Reviews
Exceptional staff and service
Guests consistently mention the staff as very welcoming, helpful, and attentive, making sure all questions are answered and needs are met throughout the stay.
Beautiful location and lake views
The hotel is praised for its superb location by Lake Suwa, offering stunning views from rooms and common areas, perfect for relaxing and enjoying the scenery.
Comfortable and spacious rooms
Many reviews highlight the spaciousness and comfort of the rooms, with traditional Japanese decor, comfortable futons, and amenities that provide a restful experience.
Excellent onsen facilities
The public and private onsens are described as relaxing and enjoyable, with some rooms offering private baths overlooking the lake for a luxurious experience.
Delicious and varied meals
Breakfasts and dinners, especially the Japanese kaiseki, are frequently described as exceptional, carefully curated, and a highlight of the stay.
Convenient amenities and services
Guests appreciate the various extra services, such as shuttle transfers to the station, massages, and private dining areas, which enhance the overall experience.
Negative Reviews
Some rooms can be noisy
A few guests mentioned noise issues at night, such as from air conditioning units or imperfect soundproofing, which could affect light sleepers.
Private onsen experience varies
Some guests found the private onsen less enjoyable compared to the public one, mentioning it could be improved for a better experience.
Room size may be smaller than expected
A few reviews noted that certain rooms felt smaller than anticipated, with limited bathroom space, which might not meet all guests’ expectations.
Language barrier with some staff
Some guests found that not all staff members spoke English, which could make communication a bit challenging at times.
Onsen access restrictions for tattoos
A guest mentioned that people with tattoos were not always allowed in the onsen, which could be disappointing for some visitors.
Occasional bugs in onsen area
There were reports of bugs in the onsen area, though staff made efforts to address the issue promptly and keep the area clean.
What is the policy regarding the onsen?
The Kamisuwa Onsen Shinyu offers public thermal baths as well as the possibility to reserve private baths for an intimate relaxation moment.
What are the check-in and check-out times?
Check-in times are between 3:00 PM and 6:00 PM, and check-out must be done before 10:00 AM.
What languages are spoken at the ryokan?
The staff speaks several languages, including English, Indonesian, Japanese, Korean, Vietnamese, and Chinese.
Are there any restrictions or specific rules to follow?
The establishment is non-smoking and does not accept pets. Additionally, it is important to note that children are not allowed.
What wellness services do you offer?
We offer outdoor and indoor thermal baths as well as in-room massage services for an additional fee.
What dining options do you offer?
The ryokan offers modern Japanese-style meals, composed of seasonal specialties. Breakfast is particularly renowned among our visitors.
Is there parking available?
Yes, we offer free and private on-site parking without the need for prior reservation, as well as a charging station for electric vehicles.
What are the nearby activities and tourist attractions?
Visitors can explore Suwa City Kohan Park, Takashima Castle, and the Okaya Silk Museum. Lake Suwa is also a beautiful natural site nearby.
Are pets allowed?
No, pets are not allowed within the establishment.
Do you offer cultural activities?
Yes, we have various art exhibitions to discover throughout the establishment, adding an immersive cultural dimension to your stay.
What are the transportation options to and from the ryokan?
We are located 10 minutes by car from JR Kamisuwa Station, and free shuttles are available to facilitate your transport.
What accommodation options are available?
We offer several types of rooms, all equipped with traditional tatami mats and futons, ranging from family rooms with lake views to more economical options.
