Tsuruya Ryokan
8,5/10 Excellent - Based on 462 reviews
A haven of serenity, the Tsuruya Ryokan in Karuizawa stands out for its authenticity and discreet charm. Nestled in traditional architecture, it invites a complete immersion into Japanese aesthetics, where every detail exudes tranquility. The large public baths promise absolute relaxation, while in-room massages can be reserved to extend this wellness experience. This perfect balance between tradition and modern comfort makes this ryokan a refuge for the soul and body.
Harmoniously arranged, the rooms offer a gentle blend of classic elegance and contemporary comfort. Some feature tatami floors and traditional futons, inviting a full experience of Japanese authenticity, while others boast modern beds. All, however, envelop their visitors in a soothing warmth, enhanced by practical amenities such as television, air purifier, or safe. These refined spaces are perfect for families or those seeking a quiet retreat.
Offering a varied breakfast between Japanese traditions and Western flavors, the ryokan’s restaurant delights gourmets with carefully prepared dishes. Nearby, a multitude of restaurants and cafes enrich the culinary experience, inviting you to discover local specialties. This combination of gastronomic authenticity and practicality makes it an ideal choice for exploring Karuizawa while savoring exceptional moments.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
8/10 Harmoniously designed, this ryokan combines traditional architecture with rooms decorated with tatamis and shōji. The culinary experience offers refined and local dishes, but some modern services slightly diminish the immersion. The available onsen, although quite charming, lacks a picturesque view. However, a peaceful and welcoming atmosphere enriches the stay.
Highlights of the Ryokan
Massages
Wi-Fi Connection
Parking
Air Conditioning
Positive Reviews
Exceptional staff and service
The staff are described as extremely welcoming, friendly, and attentive, always going out of their way to help guests and provide a warm, homely atmosphere throughout the stay.
Superb location
The location is frequently praised as perfect, close to sightseeing spots, on the main street, and surrounded by beautiful gardens and a pleasant forest area for morning strolls.
Clean and comfortable rooms
Rooms are consistently noted for their cleanliness and comfort, with some guests highlighting large and quiet rooms that ensure a good night's sleep.
Charming traditional atmosphere
The hotel offers a tranquil, historical, and traditional Japanese ambiance, making it a memorable experience, especially for first-time ryokan visitors.
Relaxing public bath and onsen
The onsen and public baths are often mentioned as great features, providing a relaxing and enjoyable experience for guests.
Delicious dining options
Many guests appreciated the dinner and breakfast, describing the food as wonderful, amazing, and a highlight of their stay, especially the traditional Japanese meals.
Negative Reviews
Limited dinner availability
Several guests found it difficult to secure a spot for dinner at the hotel restaurant due to limited seating, and recommend booking well ahead to avoid missing out.
Aging decor and facilities
Some reviews mention that the decor and furnishings are quite old or have a retirement home feel, though this also adds a certain nostalgic charm for some guests.
Small room sizes
A few guests noted that the rooms can be quite small, especially considering the price, though they are still comfortable and clean.
Distance from train station
A number of guests mentioned that the hotel is a bit far from the train station, which may require extra planning for transportation.
Breakfast could be improved
Some guests felt that the breakfast offered limited choices and mostly cold items, and suggested that it could be better.
Restaurant fully booked at times
There were occasions when the hotel restaurant was fully booked, preventing guests from enjoying the course meal on-site.
What are the check-in and check-out times at Tsuruya Ryokan?
Check-in is between 3:00 PM and 5:00 PM, while check-out is until 11:00 AM. Please inform in advance of your expected arrival time.
Is there an onsen at Tsuruya Ryokan?
Yes, the ryokan offers large public baths where you can relax after a day of sightseeing.
What languages are spoken by the staff at Tsuruya Ryokan?
The staff speaks English and Japanese to facilitate communication with our international guests.
What wellness services are available?
Deep massages are offered in your room for an additional fee and upon reservation.
What dining options are available on-site?
You can enjoy traditional Japanese meals for dinner and a buffet breakfast with Western and Japanese dishes in our elegant dining room.
Does Tsuruya Ryokan have parking?
Yes, free private parking is available on site without prior reservation.
What tourist attractions are located near the Ryokan?
Nearby, you can visit the St. Paul’s Catholic Church, Karuizawa Plaza, as well as other attractions like the Museum of Contemporary Art Karuizawa and the Karuizawa Lake Garden.
Can I bring my pet to Tsuruya Ryokan?
Unfortunately, pets are not allowed on the premises.
Are there any cultural activities offered by the Ryokan?
While specific cultural activities are not mentioned on site, the ryokan is located in the city center, offering easy access to several cultural attractions in the area.
How do I get to Tsuruya Ryokan from the nearest train station?
The Ryokan is just a 5-minute drive from the JR Karuizawa Shinkansen station. You can easily access the ryokan by taxi or local transportation.
Are there any smoking restrictions?
Yes, the establishment is entirely non-smoking. We kindly ask you to respect this policy for the comfort of all guests.
Does Tsuruya Ryokan offer Wi-Fi?
Yes, free Wi-Fi is available throughout the establishment for the comfort of our guests.
