Club Wyndham Chikumakan Nagano
8,7/10 Excellent - Based on 199 reviews
Playing on the harmony between tradition and modern comfort, this ryokan in Chikuma stands out with its elegant architecture and authentic materials. The interiors blend warm wood and minimalist details typical of Japanese culture, inviting a sensory immersion. The highlight remains its wellness area, with indoor and outdoor thermal baths surrounded by greenery, perfect for rejuvenating year-round. A peaceful garden extends this serene experience, offering an idyllic setting for a stroll after the bath.
Faithful to the traditional style, the rooms, whether equipped with futons on tatami or with contemporary comforts like king-size beds, meet all needs. The spaces exude a zen atmosphere, complemented by modern amenities such as air conditioning, a kettle, and a flat-screen TV. These welcoming cocoons, perfect in any season, offer a soothing view of the garden or surrounding mountains, enhancing the feeling of escape.
In terms of gastronomy, the restaurant offers refined Japanese cuisine, highlighting the freshness of local ingredients in a family-friendly atmosphere. Travelers can also enjoy the on-site bar for a sake drink after a day of relaxation. Additionally, various dining venues around the ryokan allow for exploring the culinary richness of Chikuma, adding a gourmet touch to each stay.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
9/10 Boasting typically Japanese architecture integrating shōji and tatami, this ryokan offers an authentic and warm ambiance. The kaiseki is carefully crafted, reflecting the richness of the seasons. The natural onsen with views and finely decorated rooms enhance a unique immersion in Japanese tradition.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Positive Reviews
Exceptional hospitality and attentive staff
Guests consistently praised the staff for being warm, welcoming, and going out of their way to explain things, accommodate requests, and ensure a truly enjoyable and comfortable stay.
Relaxing and well-maintained onsen facilities
The onsen, both indoor and outdoor, were described as clean, serene, and a highlight of the stay. Complimentary drinks and ice cream after the onsen were appreciated by many guests.
Spacious, comfortable rooms with traditional charm
Rooms were often described as spacious, comfortable, and well-equipped, with traditional Japanese touches such as tatami floors and futons, contributing to a relaxing atmosphere.
Delicious and plentiful traditional meals
Guests enjoyed the traditional Japanese meals, describing them as delicious, beautifully presented, and generous in portion. Many appreciated the inclusion of both dinner and breakfast.
Convenient amenities and thoughtful extras
Thoughtful amenities like free shuttle service, bicycle rentals, yukata, complimentary drinks, and high-quality toiletries enhanced the overall experience and convenience for guests.
Great value for money
Many reviewers highlighted the excellent value, noting that the quality of the facilities, meals, and service exceeded their expectations for the price paid.
Negative Reviews
Limited access to certain onsen for women
Several guests mentioned disappointment that the beautiful outdoor onsen with a waterfall was only accessible to men, and there was no gender switching for pools.
Remote location and transportation challenges
The property is located outside central Nagano and can be difficult to access without a car. Shuttle bus schedules sometimes do not align well with train times, leading to waiting.
Meals can be overwhelming or lack variety
While meals are generous, some guests felt the quantity was too much, or that the taste and originality could be improved. Vegetarian options were noted as simpler and smaller.
Room and facility minor issues
Some guests found rooms or bathrooms a bit small for their group, or experienced weak air conditioning or dated dining areas, though these did not significantly impact their stay.
Onsen experience depends on gender and timing
Women sometimes had a less scenic view from their onsen compared to men, and felt this was not clear when booking. No switching between genders was available.
Occasional outside factors affecting comfort
A few reviews mentioned issues such as strong onsen smells in the room, or other guests not following onsen etiquette, but these were not frequent concerns.
Does the ryokan have an onsen?
Yes, Club Wyndham Chikumakan Nagano has a hot spring bath (onsen), perfect for relaxing after a day of exploration. You will also have access to a public bath and a garden to unwind.
What are the check-in and check-out times?
Check-in is between 3:00 PM and 6:00 PM, and check-out must be completed before 10:00 AM.
What languages are spoken at the ryokan?
The ryokan staff speaks English and Japanese to better meet your needs.
Are there any specific restrictions or rules at the ryokan?
The ryokan is non-smoking, and pets are not allowed. Additionally, children are not permitted, and there are no extra beds or cribs available.
What wellness services are offered?
In addition to hot spring baths and public baths, massage services are offered at an additional cost to complete your relaxation experience.
What dining options does the ryokan offer?
An Asian breakfast is served on-site. You will also find a café and a bar to relax in the evening with options such as wine and champagne at an additional cost.
Does the ryokan offer parking?
Yes, free and private parking is available on-site without prior reservation, which is ideal for those traveling by car.
What activities and tourist attractions are nearby?
Nearby attractions include Matsushiro Castle, the Sanada Treasures Museum, and Ueda Castle. You can also visit the Nagano City Museum or go skiing nearby.
Are pets allowed at the ryokan?
No, pets are not allowed within the establishment.
Can guests participate in cultural activities?
While the ryokan does not directly offer cultural activities, its proximity to historical sites such as castles and museums provides an immersion into Japanese culture.
What transportation options are available?
The ryokan is accessible via trains from Nagano Station and Obasute Station. Matsumoto Airport, located 58 km away, offers air travel options.
What types of rooms are available?
The ryokan offers several types of rooms, including Japanese-style rooms with futons and rooms with twin beds or king-size beds, ideal for different comfort needs and preferences.
