Rako Hananoi Hotel
8,4/10 Excellent - Based on 426 reviews
Bordering the shores of Lake Suwa, the Rako Hananoi Hotel embodies the art of well-being and serenity. This ryokan in Suwa offers a unique experience blending Japanese tradition with modern comfort. Visitors are welcomed in a peaceful setting, benefiting from breathtaking views of the lake and the majestic Mount Fuji on clear days. The establishment is equipped with exceptional wellness facilities, such as outdoor thermal baths, an indoor pool, and even relaxing massages to complement this sensory escape. Yukata rentals allow for an authentic touch to the stay.
Typical and charming, the rooms offer a choice between a traditional Japanese style, with a futon on a tatami floor, or a more classic Western arrangement. Each is designed to maximize comfort, with a private bathroom, a refrigerator, and a view of the surrounding landscape. Families, couples, or solo travelers will easily find their happiness in one of the many configurations available, designed to meet everyone’s needs.
For gourmets, the Rako Hananoi Hotel guarantees an exquisite culinary experience. Café Fuyo offers a breakfast buffet combining Japanese and Western flavors, as well as a refined kaiseki dinner in several courses. The Karin restaurant, meanwhile, offers delicious Chinese cuisine in a friendly atmosphere. Nearby, visitors can explore a selection of local restaurants, adding a culinary dimension to their journey in this beautiful region.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
5/10 Although the ryokan incorporates some Japanese elements, the mix with modern and Western features is evident. The culinary experience seems well-crafted but lacks pure traditional refinement. The baths offer a pleasant experience but without great uniqueness. The decoration remains decent but not very immersive.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Restaurant
Disabled access
Breakfast
Positive Reviews
Beautiful lake views
Many guests appreciated the beautiful view of Lake Suwa from their rooms and public spaces, highlighting the relaxing atmosphere and scenic location by the water.
Excellent breakfast variety
Breakfast is often described as delicious, with a wide variety of options and a buffet style that guests found to be among the best they experienced in Japan.
Great onsen and bath facilities
The onsen and bath facilities are praised for being clean, well-maintained, and enjoyable, with both public and private options available for relaxation.
Polite and helpful staff
Guests consistently mention the staff as polite, professional, and helpful, often going out of their way to assist with needs such as taxi reservations and providing local information.
Comfortable and clean rooms
Rooms are described as clean, comfortable, and spacious, with amenities like comfy beds, WiFi, USB sockets, and good room arrangements.
Good location and facilities
The hotel’s location allows for easy exploration, with bike rentals, proximity to the lake, and additional facilities like a pool and jacuzzi available to guests.
Negative Reviews
Some areas appear a bit old
A few guests noted that the hotel or certain facilities look slightly old or dated, but this did not greatly affect their overall experience.
Room prices can feel high
Some visitors felt that the price for a night’s stay was a bit expensive compared to what was offered, especially for standard rooms.
Limited dining options at times
There were occasions when food was not available at the hotel due to the chef’s day off, or restaurant service was slow, which could have been communicated in advance.
Distance from station and restaurants
The property is about a 20-minute walk from the station and not very close to many restaurants, though a free shuttle is available.
Minor cleanliness or maintenance issues
Some guests mentioned minor issues such as the pool water seeming a bit dirty due to old paint or occasional insects in the bath area.
Occasional noise disturbances
Being located next to a hospital, some guests experienced occasional ambulance noise, which could be a minor disturbance during their stay.
What are the check-in and check-out times at the ryokan?
Check-in is from 3:00 PM and check-out must be done before 11:00 AM. Make sure to indicate your arrival time in advance.
Does the ryokan have an onsen (thermal bath)?
Yes, the Rako Hananoi Hotel has outdoor thermal baths. You can also book a hot spring bath for private use for an additional fee.
What languages are spoken at the ryokan?
Our staff is fluent in English and Japanese to ensure smooth communication with our guests.
Are there any restrictions regarding pets?
Pets are not allowed in the establishment, we apologize for any inconvenience.
What wellness services are available?
We offer various wellness services, such as a public bath, thermal bath/onsen, outdoor bath, jacuzzi, and massages (for a fee).
What type of dining do you offer?
We offer a Japanese/Western buffet breakfast. For dinner, you can enjoy a Japanese kaiseki meal at Café Fuyo or choose the Chinese menu at the Karin restaurant.
Does the ryokan have parking?
Yes, we offer free private parking on site. It is accessible without prior reservation and has facilities for people with reduced mobility.
What tourist activities are nearby?
Takashima Castle is a 10-minute walk away. Suwa Shrine is 6 km away, and Matsumoto city is accessible in 25 minutes by express train.
Are there any cultural activities offered?
Yes, we offer the possibility to rent yukatas on site, to enjoy the traditional Japanese cultural experience during your stay.
What transportation options are available?
We offer a free shuttle to JR Kamisuwa Station, located 7 minutes away. Chino Station is 7 km away. The nearest airport is Shinshu-Matsumoto Airport, 30 km away.
What is the cancellation policy?
Cancellation and prepayment conditions vary depending on the room type chosen. Please enter your stay dates to check the specific conditions associated.
Does the ryokan offer facilities for disabled guests?
Yes, we have dedicated facilities for people with reduced mobility, including adapted access and rooms designed for this purpose.
