Kashiwaya
6,9/10 Good - Based on 72 reviews
A haven of peace nestled in an idyllic setting, this ryokan in Chikuma invites you to relax with its hot spring baths that harmoniously blend tradition and modern comfort. The facilities include an outdoor bath and a wellness area, offering visitors a soothing experience in a mountain and river setting, celebrating the natural beauty of the region. Treatments such as massage chairs and massages are perfect for recharging after busy days.
Boasting a sleek design, the spacious rooms combine Japanese elegance with practical comfort. With their traditional tatami, futons, and large bay windows, each space exudes serenity and authenticity. Modern amenities like a flat-screen TV and daily housekeeping ensure a pleasant and hassle-free stay for discerning travelers.
Nearby, you can discover an on-site restaurant offering a delicious selection of local dishes to perfect your immersion in Japanese culture. In the vicinity, several dining options are available, including traditional soba restaurants and quaint cafes. Whatever your preference, the Kashiwaya, this remarkable ryokan in Chikuma, ensures that every moment of your stay delights your senses and leaves lasting memories.
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Japanese Authenticity Evaluation
7/10 Harmoniously situated, this ryokan offers a serene ambiance with well-present tatamis and relaxing, albeit slightly modest, baths. Meals seem carefully prepared, although they may lack sophistication. A modern touch is noticeable without altering the traditional spirit as a whole.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Excellent quality of hot springs
Many guests praised the onsen for its good quality, with comments like '温泉が良かった', '源泉かけ流しの温泉がとても良かった', and '湯質が良いです。熱くはないが、湯冷めせず一日中体が温かい。'
Helpful and friendly staff
Numerous reviews highlighted the staff's kindness and attentive service, mentioning 'スタッフさんの対応もよく快適に過ごしました', 'スタッフが親切でした', and 'とても親切丁寧な対応でした！'
Affordable price
Guests appreciated the reasonable pricing, using phrases such as '安い', '安価', and '素泊まりでお値打ちに泊まらせて頂きました。'
Good location and surroundings
Reviews noted the great location for exploring, mentioning proximity to shops, convenience stores, and scenic areas like '千曲川も絶景' and '周りの店に食べ歩きをするのに最適な場所。'
Comfortable for elderly guests
Families with elderly members found the hotel accommodating, highlighting '和室で広くてゆったり感があるので高齢の両親にはピッタリでした' and attentive service to their needs.
Nostalgic and relaxing atmosphere
Several guests enjoyed the nostalgic, Showa-era ambiance, saying '昭和の温泉宿という雰囲気が懐かしくて心休まった' and '懐かしい感じ'.
Negative Reviews
Aging facilities and maintenance issues
Some guests mentioned aging water facilities, old building infrastructure, and maintenance issues like '老朽化した水回りが残念', '建物の設備の老朽化は感じた', and cleaning concerns.
Noise and sound insulation
Reviews noted noise from neighboring rooms or equipment, such as 'お隣の部屋の音はよく聞こえます' and '設備の機械音が気になった'.
Bath and shower temperature concerns
Some guests were disappointed by bath temperatures and weak showers, mentioning 'ぬるめのお風呂は残念', 'シャワーが弱すぎました', and cold water in certain baths.
Lack of modern toilet features
Several reviews mentioned the absence of washlet toilets, with comments like 'トイレがウォシュレットではなかった' and requests for handrails.
Minor cleanliness and odor issues
A few guests noted cleanliness issues, such as '冷蔵庫に前のお客さんの物', 'エレベーターが埃臭かった', and room odors affecting comfort.
Navigation and facility signage
Some guests found it difficult to locate certain facilities, like '五階のお風呂の場所が変わりずらかった' and elevator directions being unclear.
What are the check-in and check-out times at Ryokan Kashiwaya?
Check-in times are from 3:00 PM to 11:00 PM and check-out must be done between 6:00 AM and 10:00 AM.
What languages are spoken at Ryokan Kashiwaya?
The ryokan staff speaks English and Japanese.
Does Ryokan Kashiwaya have an onsen?
Yes, Ryokan Kashiwaya offers an outdoor bath and is near several hot springs for you to relax.
Does the ryokan offer wellness services?
Yes, the ryokan offers massages, thermal baths/onsen, public baths, and massage chairs.
What dining options are available on-site?
There is a café on-site, and you can also purchase wine or champagne, although this is at an additional cost.
Does Ryokan Kashiwaya offer parking?
Yes, free private parking is available on-site without prior reservation.
What activities are offered around the ryokan?
You can visit the Zenkoji temple, Suzaka Zoo, and the Ukiyo-e museum, among other nearby tourist spots. The ryokan also offers bike rental and table tennis on-site.
Are pets allowed at Ryokan Kashiwaya?
Unfortunately, pets are not allowed in the establishment.
Are there cultural activities available?
Yes, tours or classes around local culture are offered, although they are available for an additional fee.
What are the transportation options to get to Ryokan Kashiwaya?
The ryokan is accessible by train, with Nagano Station located 24 km away, and is about 58 km from Matsumoto Airport. The Obasute and Shinonoi stations are also relatively close.
What are the regulations regarding children and beds at Kashiwaya?
All children are welcome at Ryokan Kashiwaya. However, no additional baby cots are available in the establishment.
Is there Wi-Fi available?
Yes, free Wi-Fi is available in the common areas of the ryokan.
