Komoro Grand Castle Hotel
7,0/10 Very good - Based on 147 reviews
Wrapped in a peaceful and traditional setting, this ryokan in Komoro offers a warm and relaxing atmosphere. The common areas, bathed in light and adorned with elegant touches, invite relaxation, while the public baths and massage options promise absolute well-being. The magnificent views of the surrounding mountains add a note of serenity, perfect for recharging your batteries.
Thoughtfully equipped, the rooms offer simple yet refined comfort, with efficient air conditioning, a television, and a private bathroom. Whether they feature double or single beds, each room offers a harmonious resting space, ideal for unwinding after a day of exploring the charming town of Komoro, just a few steps from the ryokan.
Enjoy a delicious breakfast at the hotel’s restaurant, renowned for its varied cuisine, combining Japanese specialties, sushi, and European options. For those who enjoy culinary getaways, several popular local restaurants are also nearby, offering a wealth of flavors to discover in this lively neighborhood. Whether for a gourmet break or a hearty meal, each option adds a memorable dimension to your stay.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
5.5/10 Balanced between modernity and tradition, this ryokan offers a decent experience with Japanese touches such as tatami rooms, but other areas lack authenticity. The cuisine is enjoyable though not exceptional, and the baths, while present, do not stand out particularly.
Highlights of the Ryokan
Public Bath
Massages
Wi-Fi Connection
Parking
Air Conditioning
Positive Reviews
Good location and convenience
Many guests appreciated the good location, mentioning it is convenient for sightseeing, close to the station, castle, and parks, making walks and access easy.
Delicious and varied meals
Several reviews highlighted the delicious food, with positive comments on both breakfast and dinner, buffet variety, and local cuisine. Guests enjoyed the meal quality and the spacious dining areas.
Great value for money
Guests frequently mentioned good cost performance, reasonable pricing, and feeling that the stay offered good value, especially with meals included and wide parking spaces.
Pleasant onsen and bath facilities
The onsen and large public baths were praised for being clean, relaxing, and having good water quality, with some guests mentioning their skin felt smooth after bathing.
Spacious rooms and facilities
Several guests noted that rooms and public spaces were spacious, making their stay comfortable, especially for families and couples.
Friendly and helpful staff
Some reviews mentioned staff being kind and helpful, making check-in and dining experiences pleasant, and responding well to guests’ needs.
Negative Reviews
Aging or old facilities
Many guests commented that the hotel and rooms feel old or outdated, with some mentioning carpets, walls, and bathrooms showing signs of age.
Cleanliness concerns in some rooms
A few guests noted issues with cleanliness, such as stains, mold, or unpleasant smells, particularly in carpets and bathrooms.
Room temperature and air conditioning
Some reviews mentioned problems with room temperature, such as rooms being too hot or air conditioning not working well.
Occasional slow or inconsistent staff response
A few guests experienced slow or inconsistent responses at the front desk or while checking in, and felt communication between staff could be improved.
Limited breakfast variety
There were comments wishing for more variety in breakfast options, suggesting that some guests found the selection a bit limited.
Minor maintenance issues
Some guests pointed out minor maintenance issues, such as broken bidets, poor bathroom ventilation, or problems with lighting in rooms.
What time can we check-in and what time do we have to check-out?
Check-in is possible between 3:00 PM and 6:00 PM, and check-out must be done before 11:00 AM.
Is there an onsen available at the hotel?
Yes, the hotel has a public bath where you can relax.
What languages are spoken at the ryokan?
The staff speaks Japanese. We recommend having a translator on hand if needed.
Does the ryokan have any restrictions or specific rules?
Children are not allowed to stay and pets are not admitted in the establishment. Furthermore, all rooms are non-smoking.
What wellness services are offered at the hotel?
In addition to the public bath, the hotel offers massage services for an additional fee as well as a hair salon/beauty institute.
What meals are available at the ryokan?
The establishment offers a very good breakfast. For other meals, several restaurants are nearby, including Kusabue and 草笛 遊子亭.
Is parking available?
Yes, private and free parking is available on-site, without reservation.
What tourist attractions are close to the ryokan?
The ryokan is close to several tourist sites such as the Kaikoen Garden located 150 m away and the Toson Shimazaki Historic Sites 600 m away.
Do you offer cultural activities during the stay?
The ryokan itself does not offer cultural activities, but you can explore the many historical sites and museums around for an insight into the local culture.
How can I access the ryokan from the airport?
Shinshu-Matsumoto Airport is located 64 km away. You can take a train to Komoro Station, which is only 450 m from the ryokan.
Are pets allowed on-site?
No, pets are not allowed within the premises.
Is Wi-Fi available in all rooms?
Yes, Wi-Fi is available for free in the common areas of the hotel.
