Higashiyama Park Hotel Shinfugetsu

7,6/10 Very good - Based on 183 reviews

Traveler Mix:
Families (45%)
Solo travelers (29%)
Couples (15%)
Groups (11%)

A place of elegance and serenity, the ryokan Higashiyama Park Hotel Shinfugetsu, nestled in the enchanting setting of Higashiyama Onsen in Aizuwakamatsu, offers a timeless experience where Japanese traditions and harmonious modernity intertwine. Benefiting from the privilege of natural hot springs, the establishment offers an open-air hot spring bath as well as a public bath, a sauna, and soothing massages, perfect for a complete immersion in well-being and relaxation.

Designed to honor traditional Japanese style while meeting modern demands, the rooms at the ryokan in Aizuwakamatsu combine comfort and authenticity. Guests can choose from a variety of options, including rooms with futons on tatami mats or spaces with Western-style beds. Each room is elegantly furnished and equipped with a private bathroom, complimentary toiletries, and amenities ensuring a refined stay.

Gourmets and epicureans will be delighted by the culinary richness offered on-site and nearby. The in-house restaurant serves delicious dishes in a welcoming setting, while local establishments nearby allow guests to taste the regional cuisine of Aizuwakamatsu, known for its delicate flavors. Whether for a sumptuous breakfast or a traditional dinner, each meal promises an unforgettable gastronomic journey.

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Japanese Authenticity Evaluation

6/10 The ryokan offers a balanced mix of modern and traditional elements, with welcoming tatami rooms and a beautiful outdoor onsen. However, the culinary experience seems more buffet than Kaiseki. The architecture includes Japanese touches but remains influenced by contemporary arrangements.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
24/7 Reception
Wi-Fi Connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 8.3
Facilities 7.5
Cleanliness 7.7
Comfort 7.6
Value for money 8.3
Location 6.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: Higashiyama Park Hotel Shinfug…

Positive Reviews

Excellent onsen experience

Guests consistently praise the onsen, especially the large outdoor bath with beautiful mountain or snowy scenery, and comfortable facilities for relaxation after a long day.

Spacious and comfortable rooms

Many reviews highlight that the rooms are spacious, clean, and well-equipped, providing a comfortable stay for individuals, couples, families, and groups.

Great buffet meals and variety

The buffet breakfast and dinner are often described as delicious, offering a wide variety of Japanese cuisine, local specialties, and all-you-can-drink options including alcohol.

Friendly and helpful staff

Staff members are described as friendly, welcoming, and helpful, going out of their way to assist guests and explain hotel facilities clearly.

Good value for money

Several guests mention that the price for rooms, especially with included meals and amenities, represents excellent value for the experience provided.

Fun facilities and amenities

Guests enjoy additional facilities such as a well-stocked shop, free karaoke, arcade games, and thoughtful amenities in public areas, making the stay enjoyable for all ages.

Negative Reviews

Some areas feel dated

A few guests mention that the property and rooms can feel old or in need of renovation, though this is often balanced by the value and facilities offered.

Parking and access issues

Parking can be challenging, especially during busy times. Some guests had to park further away or noted limited parking space, but shuttle services help mitigate this.

Room and bathroom size

Some reviews mention that bathrooms or toilets inside rooms are quite small, and in some cases, the heater was not warm enough for larger rooms in winter.

Location is a bit remote

The hotel is a bit far from the city center or train station, making it less convenient without a car. A shuttle bus would be appreciated by some guests.

Limited food shop options

A few guests noted that the on-site shop mainly sells snacks, and they would have preferred more hearty food options for late arrivals or missed meals.

Occasional staff or service concerns

Some guests felt rushed out of the dining area at closing time or found that certain amenities like larger robes or laundry service were not available.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in is between 3:00 PM and 10:00 PM, while check-out must be done before 11:00 AM.

What languages are spoken at the ryokan?

The ryokan staff speaks Japanese.

What are the hours of access to the onsen and sauna?

The hot spring baths (onsen), as well as the public bath, open-air bath, and sauna are generally accessible at specific times that will be indicated upon your arrival. For safety and maintenance reasons, some hours may change.

Does the ryokan offer wellness services?

Yes, our ryokan offers various massages (body, hand, head, foot, neck, back) and has a sauna. Additional fees may apply for certain massage services.

What dining options are available?

The ryokan offers a buffet with options for children. There is also the possibility of dedicated menus. A fabulous breakfast is offered during your stay.

Is parking available at the ryokan?

Yes, free private parking is available on site without prior reservation.

What activities are available near the ryokan?

Nearby, you can visit Mount Iimori, Aizuwakamatsu Castle, and Ouchi-juku. Lake Inawashiro is also accessible for outdoor activities.

Are pets allowed?

Pets are not allowed within the establishment.

What cultural activities can be done at or near the ryokan?

The ryokan offers cultural activities such as karaoke and table tennis. Nearby, you can discover historical sites like Aizuwakamatsu Castle and visit art museums such as the Aizu Art Museum.

How to access the ryokan by public transport?

The ryokan is located 4.7 km from Aizu-Wakamatsu Station. You can easily take a taxi or local buses to reach the establishment from the station.

Are there any restrictions or specific regulations to follow?

The ryokan is non-smoking and pets are not allowed. Children over 3 years old are charged at the adult rate. No extra beds are available.

Is Wi-Fi available in the rooms?

Free Wi-Fi is available in the common areas. Connection in the rooms is not specifically mentioned.

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