Biwako Ryokusuitei

9,0/10 Exceptional - Based on 881 reviews

Traveler Mix:
Couples (41%)
Families (35%)
Groups (19%)
Solo travelers (5%)

The Biwako Ryokusuitei in Ōtsu embodies the elegance of a traditional ryokan combined with modern comfort. Just steps from the majestic Lake Biwa, this establishment charms with its refined design, blending natural materials and contemporary touches. Visitors are invited to relax in indoor and outdoor thermal baths, while enjoying a soothing spa space and relaxing massages. A walk in the garden or a karaoke session creates a perfect balance between serenity and entertainment.

Harmoniously arranged, the rooms offer breathtaking views of Lake Biwa. Options combine the Japanese authenticity of futons placed on tatami mats with the comfort of modern beds. Some rooms even include a private open-air bath on the balcony for an exclusive experience. Equipped with modern amenities, these spaces subtly integrate tradition and technology. Families and couples particularly appreciate the friendliness and variety of accommodations available.

A memorable culinary journey awaits guests, thanks to an on-site restaurant serving traditional Japanese dishes with local ingredients such as the famous Omi beef. The hearty buffet breakfast completes this gastronomic experience. Nearby, a variety of cafes and restaurants invite you to explore local and international flavors, adding a touch of diversity to the stay. This ryokan in Ōtsu is ideal for a complete immersion in Japanese hospitality.

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Japanese Authenticity Evaluation

7/10 The ryokan blends traditional elements with modern touches to offer a harmonious atmosphere. The baths provide a wonderful relaxing experience, and the culinary setting highlights authentic Japanese flavors. However, some design choices in the rooms and common areas lack a bit of traditional immersion.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Disabled access
Streaming service

Detailed Ratings

Staff 9.5
Facilities 9.2
Cleanliness 9.4
Comfort 9.4
Value for money 8.5
Location 8.6

Points of interest nearby

Places of interest
Restaurants

Review summary for: Biwako Ryokusuitei

Positive Reviews

Exceptional hospitality and service

Guests felt welcomed like royalty, with attentive staff, helpful shuttle service from the station, and personalised attention throughout their stay. Many mention friendly and thoughtful service.

Beautiful rooms with private onsen

The rooms with private onsen, especially those overlooking Lake Biwa or gardens, are described as luxurious, clean, comfortable, and offer a unique and relaxing experience.

Delicious and varied meals

Many reviews praise the included dinner and breakfast, describing them as delicious, refined, copious, and featuring a wide selection of dishes. The quality of ingredients is frequently highlighted.

Tranquil atmosphere and stunning views

Guests enjoyed the peaceful environment, beautiful gardens with cherry blossoms, and amazing views of the lake. The tranquil setting is perfect for relaxation.

Comfortable and spacious accommodations

Rooms are noted for being spacious, clean, and comfortable, with futons and beds that ensure a good night’s sleep. Amenities like yukata and outdoor baths are appreciated.

Convenient amenities and happy hour

Facilities like happy hour with drinks, shuttle bus, and options for public or private onsen add to the positive experience. Guests find these small touches memorable.

Negative Reviews

Distance from the station and shuttle communication

Some guests found the hotel a bit far from the station and had difficulty contacting the hotel for the shuttle, especially if they did not speak Japanese.

Room details and amenities could improve

There were comments about the open-air bath in some rooms being smaller than expected and a lack of larger yukata sizes for some guests.

Food variety and taste preferences

A few guests felt the breakfast buffet was repetitive on longer stays or had preferences for different dinner options, such as grill instead of shabu shabu.

Impersonal atmosphere for some

One guest felt the property was between a hotel and a ryokan, making the experience a bit impersonal compared to a traditional ryokan.

Minor cleanliness issues

A guest mentioned an unpleasant odor in the toilet, though this seems to be an isolated incident.

Soft pillows and view expectations

Some guests mentioned pillows being too soft or wished for a better view from the public bath area.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Biwako Ryokusuitei?

Guests can check in between 3:00 PM and 7:30 PM. Check-out must be done between 7:00 AM and 10:00 AM.

What languages are spoken at the ryokan?

The staff at Biwako Ryokusuitei is fluent in English and Japanese.

Does the ryokan have an onsen?

Yes, Biwako Ryokusuitei offers indoor and outdoor thermal baths for all guests, as well as rooms with private outdoor bathtubs.

Are there any specific restrictions or rules to follow?

Pets are not allowed, the establishment is non-smoking, and a curfew applies between 1:00 AM and 4:00 AM. Guests should also avoid making noise between 10:00 PM and 7:00 AM.

What type of dining is offered?

The ryokan offers traditional multi-course meals featuring Omi beef for dinner, as well as a buffet breakfast. All meals are served at the establishment’s restaurant.

Does the ryokan offer wellness services?

Yes, massages can be requested for an additional fee, in addition to the public baths and sauna available on-site.

Is parking available for guests?

Yes, free private parking is available on-site, with no prior reservation needed. Parking is also accessible for people with reduced mobility.

What are the nearby tourist attractions?

The ryokan is a short drive from Miidera Temple and Enryaku-ji Temple. Lake Biwako is easily accessible on foot, and Mount Hiei is nearby for hiking.

Are pets allowed?

No, pets are not accepted at Biwako Ryokusuitei.

Are there any cultural activities available?

The ryokan offers Japanese-style rooms with tatami where you can have an authentic experience. Additionally, you can explore various historical temples nearby to enrich your discovery of Japanese culture.

What transportation options are available?

A free shuttle service is available from JR Ogoto Onsen Station, located a short drive away. The station is also only a 20-minute train ride from Kyoto Station.

What room options are available at Biwako Ryokusuitei?

The ryokan offers a variety of rooms, including Japanese-style rooms with futons and Western rooms with beds. Some rooms offer views of Lake Biwako and feature a private balcony with an outdoor bathtub.

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