Matsupokkuri

8,5/10 Excellent - Based on 99 reviews

Traveler Mix:
Couples (33%)
Groups (31%)
Families (25%)
Solo travelers (10%)

Anchored in the heart of the mystical Zao Onsen hot spring resort, the Matsupokkuri ryokan invites travelers to discover a sanctuary of serenity. Between the silent songs of its surrounding hot springs and the tranquility of the snow-capped mountains, this establishment proves to be an oasis for the soul and body. Private parking, free Wi-Fi, and a generous breakfast complete the picture, while skiing enthusiasts also enjoy a ski storage room. This ryokan in Zao Onsen is a true gateway to a timeless world of well-being.

A true scene of Japanese harmony, the rooms at Matsupokkuri boast the classic charm of tatami mats and futons. Available in different configurations, they welcome both families and couples. Some rooms even offer additional relaxation space, perfect for savoring a moment of calm after a long day. The communal bathroom, imbued with a strange simplicity, extends this immersion into the Japanese tradition.

Culinary pleasures are not left out, with an on-site restaurant dedicated to the delights of Japanese cuisine. Moreover, the surroundings are full of options, from cozy taverns to picturesque cafes nestled between the valleys. The ideal location provides access to iconic restaurants and ski lifts just a few steps away, making each meal an unforgettable sensory adventure in this haven nestled between sky and earth.

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Evaluation of Japanese Authenticity

5/10 Partial authenticity with some traditional elements like tatami rooms. However, the overall orientation leans towards modernity visible in some spaces and the overall design. The notable absence of a natural onsen or other in-depth Japanese touches limits the immersion in the typical ambiance of a classic ryokan.

Highlights of the Ryokan

Wi-Fi Connection
Parking
Breakfast

Detailed Ratings

Staff 9.5
Facilities 7.9
Cleanliness 8.8
Comfort 8.6
Value for money 8.1
Location 9.2

Points of interest nearby

Places of interest
Restaurants

Review summary for: Matsupokkuri

Positive Reviews

Excellent location near ski and onsen

The accommodation is in the heart of Zao Onsen, close to bus stops, ski resorts, public bathhouses, and many restaurants, making everything easily accessible for guests.

Friendly and helpful staff

Many reviews highlight the kindness, helpfulness, and availability of the owners and staff, who go out of their way to accommodate requests and provide local recommendations.

Traditional Japanese experience

Guests appreciate the authentic Japanese style rooms with tatami, futons, and traditional breakfasts, offering a unique cultural experience during their stay.

Clean and comfortable rooms

Rooms are described as clean, comfortable, and well-equipped, with thoughtful touches like warm bedding and good heating, ensuring a pleasant stay.

Great value and generous amenities

The property offers good value for the price, with extras such as free access to public onsens, delicious homemade snacks, and convenient ski equipment rental.

Delicious food and local treats

Guests enjoyed the plentiful and well-balanced Japanese breakfasts, shabu shabu hot pot dinners, and local treats like Iga Mochi available at the property.

Negative Reviews

Aged facilities and some wear

Several guests mention that certain areas, such as carpets, baths, or windows, show signs of age or feel a bit utilitarian, but this is often seen as part of the traditional charm.

Shared bathrooms could be improved

Some reviews note that shared bathrooms or communal facilities can be basic or occasionally less clean, especially during low season, but are generally functional.

Limited in-room amenities

A few guests mention the absence of private sinks or baths in rooms, requiring use of communal facilities, though these are typically kept clean and accessible.

Ongoing renovations affected experience

During renovation periods, guests experienced scaffolding, clutter, and some facilities being unavailable, though staff provided alternatives like free public onsen tickets.

Some inconvenience for skiing access

A few guests found it necessary to take a taxi or walk a bit further to reach certain ski fields, depending on the location of their room or the season.

Minor comfort issues

Some traditional features, like rice-filled pillows or slightly yellowed bedding, may not suit everyone's preference, but most guests found them manageable.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Matsupokkuri ryokan?

Check-in is from 3:00 PM to 10:00 PM, and check-out must be done by 10:00 AM.

What is the pet policy?

Pets are not allowed within the establishment.

Is there an onsen nearby?

The ryokan is located in a geothermal area with several nearby hot springs for relaxation.

What languages are spoken at Matsupokkuri ryokan?

The ryokan staff speaks Japanese.

What about the wellness services available?

Although the establishment itself does not offer specific wellness services, the proximity of natural hot springs provides relaxation opportunities.

What dining options are available?

The ryokan offers breakfast. For other meals, there are nearby restaurants where you can enjoy local specialties.

Is parking available?

Yes, private and free parking is available on-site without prior reservation.

What tourist activities are nearby?

The ryokan is close to the Zao Onsen ski resort and cable car stations, ideal for skiing activities.

Are cultural activities organized?

Although the establishment does not offer cultural activities, you can explore the region rich in traditional Japanese culture, including onsen baths and temples.

Is the ryokan easily accessible by public transport?

The ryokan is accessible via Kaminoyama-Onsen station located 15 km away, as well as Yamagata station 16 km away. Local transport services can be used to reach the establishment.

Can the ryokan accommodate families?

Yes, the ryokan has family rooms suitable for stays with children.

Are there any specific restrictions at Matsupokkuri ryokan?

The establishment only accepts cash payments and no age restriction applies for check-in. There are no extra beds or cribs available.

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