Meitoya So

8,2/10 Excellent - Based on 663 reviews

Traveler Mix:
Families (32%)
Couples (32%)
Groups (29%)
Solo travelers (8%)

This ryokan in Zao Onsen, Meitoya Sou, embodies the elegance and serenity of traditional Japan, enhanced by modern facilities. Surrounded by the peaceful nature of Yamagata Prefecture, the establishment offers an exceptional retreat with its natural hot spring baths, perfect for a relaxing experience. Renovated in 2017, it combines refined design with wellness services such as a public bath or body massage. With its ski-in/ski-out access and a ski storage room, it is ideal for winter sports enthusiasts.

Your nights will take place in Japanese-style or mixed rooms, combining futon beds and single beds, to accommodate all traveler profiles. The tatami flooring and yukata robes add a touch of authenticity, while modern amenities such as a flat-screen TV and free Wi-Fi ensure optimal comfort. The view of the gardens or the mountains completes this immersion in a peaceful and traditional setting.

Culinary pleasures are not left out: the establishment’s restaurant offers exquisite Japanese cuisine, highlighting local products. Not far away, various establishments such as the Omori restaurant and the Ecohouse café allow for culinary variety. Additionally, the superb breakfast served at the ryokan is an invitation to start the day well in this charming Japanese haven.

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Japanese Authenticity Rating

8/10 Charming ryokan combining the softness of traditional materials with some modern touches. The baths offer a beautiful soothing experience and serene views, while the rich and local meal reflects Japanese gastronomy. The well-designed rooms reveal authentic comfort with a lovely view of natural spaces.

Highlights of the Ryokan

Hot spring/onsen
Outdoor bath
Public bath
Massages
24-hour reception
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Wheelchair access

Detailed Ratings

Staff 8.6
Facilities 8.2
Cleanliness 8.4
Comfort 8.4
Value for money 8.2
Location 8.0

Points of interest nearby

Places of interest
Restaurants

Review summary for: Meitoya So

Positive Reviews

Welcoming and helpful staff

Many guests highlight the friendliness and helpfulness of the staff, who provide excellent service, assist with special requests, and create a welcoming atmosphere throughout the stay.

Exceptional onsen experience

The onsen baths, both public and private, are frequently described as a highlight. Guests appreciate the quality, ambiance, and the opportunity to use outdoor baths, especially in the snow.

Delicious and varied meals

Dinners and breakfasts are often praised for their quality and traditional style. Meals are described as delicious, with many guests enjoying the authentic Japanese dining experience.

Comfortable and traditional rooms

Guests enjoy the traditional Japanese-style rooms, noting the comfort, cleanliness, and authentic experience, with futons and tatami mats adding to the charm.

Convenient location for activities

The hotel is well located for accessing ski areas, shops, and bus stations. Shuttle services and proximity to attractions make it easy for guests to explore the area.

Great value for money

Several reviews mention good value, with comprehensive meal plans, free parking, and extra amenities such as yukata and welcome drinks enhancing the overall experience.

Negative Reviews

Some bedding may be too firm

A few guests found the futons or bed pillows too hard or uncomfortable, though the hotel tried to accommodate requests for softer options when possible.

Occasional issues with dinner availability

Some guests experienced difficulty booking dinner at the hotel or found limited variety in meal options during longer stays, suggesting to book meals in advance.

Room preparation and check-in delays

There were instances where rooms were not ready at check-in, or guests had to prepare their own beds after dinner, which could be improved for a smoother arrival.

Distance to ski lifts and slopes

The walk to ski lifts was noted as a bit far or tedious for some guests, and a shuttle service to the slopes in the mornings would be appreciated.

Communication and shuttle service inconsistencies

A few reviews mention slow responses via booking platforms and occasional issues with shuttle pick-up or drop-off, though these were generally minor inconveniences.

Limited onsen and breakfast choices

Some guests felt the onsen area was not large enough or wished for more variety in the breakfast and dinner sets, but overall satisfaction remained high.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the onsen opening hours?

The onsen is open from 6:00 AM to 11:00 PM every day, so you can relax at your convenience.

What are the check-in and check-out times?

Check-in is between 3:00 PM and 8:00 PM, and check-out must be done before 10:00 AM.

What languages are spoken at Meitoya So?

The staff speaks English, Japanese, and Chinese to best meet the needs of international clients.

Are there any specific rules or restrictions?

The establishment is non-smoking and does not accept pets. Children aged 2 and above are welcome, but there are no baby cots available.

What wellness services do you offer?

We offer thermal baths/onsen, public baths, and massages for an additional fee.

What dining options are available?

We offer a buffet with children’s options, children’s menus, and special diet menus on request. A superb breakfast is also included.

Is there parking available?

Yes, free private parking is available on site without the need for prior reservation.

What activities or tourist attractions are nearby?

Winter sports enthusiasts will appreciate our direct access to the slopes with several ski lifts nearby. Additionally, you will find various local restaurants and cafes accessible within a few kilometers.

Are pets allowed?

Unfortunately, pets are not allowed in the establishment.

What cultural activities are offered?

The ryokan has a souvenir shop where you can discover local handicrafts. We can also help you arrange participation in cultural activities in the area.

How to reach the ryokan by transport?

Kaminoyama-Onsen Station is 15 km away, and Yamagata Station is 17 km away. Yamagata Airport is 35 km away. A shuttle service is available for these destinations.

Do you have facilities for disabled guests?

Yes, Meitoya So is equipped to accommodate disabled guests, with wheelchair-accessible rooms and facilities.

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