Maruei
9,0/10 Exceptional - Based on 502 reviews
Elegantly perched in Fujikawaguchiko, the Maruei ryokan charms with its authentic atmosphere and stunning views of Mount Fuji and Lake Kawaguchi. With wellness-dedicated facilities, this establishment offers open-air hot springs like Fuji-no-yu and Fuyo-no-yu, providing a unique relaxation experience. A convenient shuttle service, free Wi-Fi, and parking are also included for a seamless stay. Massage and sauna facilities complete the offer by inviting visitors to a total sensory escape.
Designed in a traditional Japanese style, the ryokan’s rooms blend comfort and simplicity. The tatamis and futons are a testament to refined aesthetics, while some rooms with open-air baths add a touch of intimacy and relaxing views of the lake or mountain. Air-conditioned and well-equipped, they are ideal for travelers seeking authenticity and serenity. The private bathroom, with its modern amenities, ensures daily pleasure marked by careful details, such as complimentary toiletries and comfortable slippers.
On the culinary side, Maruei offers a culinary immersion with kaiseki meals served in the privacy of the rooms or in private dining rooms. Breakfast, for its part, is a convivial moment shared in a common room. Nearby, many restaurants, such as 和風れすとらん一句, enrich visitors’ culinary experience, making this ryokan in Fujikawaguchiko ideal for lovers of local discoveries and flavors.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
8/10 Everything in this establishment evokes a carefully curated Japanese experience, with baths offering enchanting settings, elaborate kaiseki cuisine, and comfortable rooms with authentic details. Although the architecture combines modernity and tradition, the whole remains harmonious and immersive, transporting visitors into a refined universe.
Ryokan Highlights
Thermal bath/onsen
Massages
Sauna
24-hour front desk
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Breakfast
Positive Reviews
Exceptional hospitality and service
Guests consistently mention the warm welcome, attentive staff, and high level of service, including help with luggage, shuttle service, and personalized attention during meals.
Stunning views of Mount Fuji and the lake
Many reviews highlight breathtaking views from rooms, the rooftop, and dining areas, especially views of Mount Fuji and the lake, which greatly enhance the stay.
Traditional Japanese experience
Guests appreciate the authentic Japanese atmosphere, including tatami rooms, futons, onsen baths, and traditional meals, making their stay memorable and unique.
Delicious and abundant meals
The food receives high praise for its quality, variety, and presentation, with both dinner and breakfast frequently described as delicious, copious, and a highlight of the stay.
Comfortable and clean accommodations
Rooms are described as spacious, clean, and comfortable, with private onsen options available. Many guests felt instantly relaxed and at home.
Convenient shuttle and location
The free shuttle service from the train station is highly valued, and the location near the lake and walking paths is appreciated for its beauty and tranquility.
Negative Reviews
Language barrier for some staff
A few guests noted that not all staff speak English fluently, but communication is generally possible with translation tools and patience.
Strict schedules for meals and facilities
Some guests felt the hotel had strict rules regarding meal times, shuttle schedules, and curfew, which could limit flexibility during the stay.
No Western breakfast options
A guest mentioned that only traditional Japanese breakfast was available, with no intercontinental options offered.
Overly abundant meals
A few guests found that the meals were served in too great a quantity, making it difficult to finish everything.
Limited luggage storage
One review noted the absence of a dedicated place to store luggage, which could be inconvenient for some travelers.
Onsen and food not meeting all expectations
A guest mentioned that the onsen was small and not as decorated as expected, and the food, while good, was not at the same level as other establishments.
What are the check-in and check-out times?
Check-in is possible between 14:00 and 17:00, and check-out must be done between 08:30 and 11:00.
Does the ryokan have an onsen accessible to guests?
Yes, the ryokan offers an open-air thermal bath, Fuji-no-yu, and a private bath, Fuyo-no-yu, with views of Mount Fuji.
What languages does the ryokan staff speak?
The staff speaks Japanese.
What are the rules regarding pets?
Pets are not allowed within the establishment.
Are there any restrictions or special rules to follow in the ryokan?
The establishment is non-smoking, and parties or events are not allowed. Access is restricted between 00:30 and 05:00.
What wellness services are available?
The ryokan offers thermal baths/onsen, massages (for a fee), and a sauna.
How are meals conducted in the ryokan?
An exceptional breakfast and traditional Japanese kaiseki-style dinners are served. Dinner can be taken in the room or in a private dining room, and breakfast is served in a common room.
Is parking available for guests’ cars?
Yes, free private parking is available on site without prior reservation.
What activities or tourist sites are nearby?
The Kawaguchiko Museum and Itchiku Kubota Art Museum are a 5-minute walk away. The Fujiomuro Sengen Shrine is 400 meters away, and other attractions like the Yamanashi Gem Museum are also nearby.
Does the ryokan offer cultural activities?
The ryokan is ideally located near several museums and a shrine, allowing for cultural and historical immersion.
What are the transportation options to get to the ryokan?
The Maruei ryokan is located 15 minutes by bus from Kawaguchiko Station and offers a free shuttle service from the station.
Is this ryokan suitable for couples?
Yes, couples particularly appreciate the location of this establishment, giving it a rating of 8.9 for a stay for two.
