Akan Tsuruga Besso Hinanoza
9,6/10 Exceptional - Based on 111 reviews
A gentle whisper of serenity envelops every corner of the Tsuruga Besso Hinanoza, a ryokan in Akankohan nestled between the tranquil waters of Lake Akan and the unchanging forests of Hokkaidō. This universe is an invitation to contemplation, where soothing hot springs unite with intimate architecture, blending traditional Japanese elegance with contemporary comfort. Wrapped in a bathrobe, feet on a tatami, one is carried away by the softness of the outdoor hot spring bath or the tranquility of the listening room, a unique refuge for the soul seeking tranquility.
The rooms, sanctuaries of light and silence, combine the charms of Japanese design — shoji paper screens and tatami floors — with modern amenities, such as a private outdoor bathtub offering stunning views of the lake or forest. A simple and warm decor accompanies this peaceful setting, inviting a reconnection with the essential. This harmonious fusion promises an awakening of the senses, whether you choose a suite with traditional futons or modern beds, all designed as havens of peace.
True to the rich Japanese culinary tradition, the HINA restaurant elevates the art of kaiseki to a sensory experience. The care given to each dish, where local flavors are fully expressed, is enhanced by an authentic and welcoming atmosphere. A few steps away, other gastronomic addresses in the Akankohan area invite you to complete this gustatory exploration where each meal is a story to savor. Whether for a retreat or a cultural immersion, this place transcends the simple stay.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
8/10 An authentic experience harmoniously blending tradition and modernity. The spaces and baths offer a soothing setting, with superb views. The architecture, although slightly influenced by contemporary elements, remains faithful to Japanese aesthetics. The cuisine showcases refined flavors. The rooms invite tranquility with an excellent traditional ambiance.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Tatami
Bathrobe/Yukata
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional staff and service
Staff are extremely thoughtful, helpful, and warm. Service is impeccable, making guests feel welcome and cared for throughout their stay, with attention to every detail.
Spacious and comfortable rooms
Rooms are described as spacious, clean, and well-appointed, often with beautiful views of the lake or forest and private onsen baths for a relaxing experience.
Delicious meals and dining experiences
Guests praise the kaiseki dinners and breakfasts, highlighting the quality ingredients, presentation, and the unique experience of dining in private rooms.
Excellent amenities and facilities
The hotel offers a range of amenities including private and rooftop onsens, hot stone spa, and comfortable public areas. Many guests found these facilities to be a highlight.
Beautiful location and views
The hotel is situated in a breathtaking location, offering serene lake or forest views, allowing guests to fully relax and enjoy the surrounding nature.
Personalized and attentive experience
Guests appreciate the personalized touches, such as staff accommodating specific needs and providing guidance during meals, making the stay memorable.
Negative Reviews
Language barrier for some guests
Some guests found communication challenging as most staff spoke only Japanese, but interpreters were available at reception to assist with guest needs.
Access and transportation challenges
Getting to the hotel can be tricky due to limited public transport timings. Some guests found taxi fares high, though buses are available as an alternative.
Room maintenance issues rare but possible
A guest experienced a leak in the room due to rain, but staff promptly replaced the suite. Such inconveniences are rare but can occur.
Limited customization of meals
Some guests noted that meal preferences were not asked in advance, resulting in receiving a set menu that may include dishes not to everyone’s taste.
Not enough power sockets in rooms
A guest mentioned there were not enough electrical sockets in the room, which could be inconvenient for charging devices.
General area outside hotel less lively
Some guests observed that the surrounding area had shuttered shops and hotels, giving the impression of a less vibrant neighborhood.
What are the check-in and check-out times at the ryokan?
Check-in is from 2:00 pm to 6:30 pm, and check-out is until 11:00 am. Please indicate your arrival time in advance.
What wellness services are available?
The ryokan offers various wellness facilities, including a foot bath, steam bath, public bath, outdoor bath, thermal bath/onsen, as well as massages available at an additional cost.
What type of meals does the ryokan offer?
We serve an exceptional Japanese breakfast as well as a traditional multi-course Japanese kaiseki dinner in our restaurant.
Do you have parking for guests?
Yes, free private parking is available on-site without the need to book in advance.
What cultural activities are available nearby?
You can explore the Ainu Kotan Folklore Village, located just 750 meters away, to discover traditional Ainu culture and crafts.
Do you offer Wi-Fi connection?
Yes, free Wi-Fi is available throughout the property.
Are pets allowed?
We are sorry, but pets are not allowed in the establishment.
What tourist attractions are nearby?
Akan National Park is 850 meters away, and you can enjoy Lake Akan also located nearby, 850 meters from the hotel.
What are the establishment’s rules?
The establishment is adults-only and is a non-smoking area. Parties/events are not allowed and bookings of more than 5 rooms may result in special conditions.
What transportation is available to reach the ryokan?
Kushiro Airport is 80 minutes away by bus from the establishment, and shuttle services are available at an additional cost.
What languages are spoken at the ryokan?
The ryokan staff speaks English and Japanese to better serve you.
Are there rooms with private onsen?
Yes, our suites offer the experience of a private onsen with an outdoor bathtub, allowing you to enjoy the thermal bath in complete privacy.
