Asaya

8,9/10 Excellent - Read reviews

Traveler Mix:
Families (55%)
Couples (30%)
Groups (15%)
Solo travelers (1%)

Clad in the tranquility of the surrounding mountains, this ryokan in Nikkō blends tradition and modernity. Its refined design, marked by floral compositions and natural materials, invites contemplation. The thermal baths, whether outdoors with views of the peaks or reserved for precious intimacy, promise total relaxation. Added to this is an outdoor pool, massage services, and dedicated wellness spaces, where body and mind rejuvenate in serene harmony.

Harmonious and bathed in light, the hotel’s rooms offer various styles ranging from traditional spaces with tatami to modern rooms with private thermal baths and captivating river views. Each accommodation, carefully furnished, combines contemporary comfort with sleek elegance, ensuring an atmosphere conducive to rest and escape.

Enjoy an exceptional culinary experience at the buffet restaurant, where Japanese, Chinese, and Western flavors mingle in perfect harmony. In addition to the 80 dishes offered for dinner and the 60 breakfast delights, gourmets can explore the surroundings, rich in renowned tables. This gastronomic immersion completes the enchantment of the place, leaving a memorable impression on every passing traveler.

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Evaluation of Japanese Authenticity

6/10 Rich in traditional elements, this ryokan offers elegant rooms with tatami and baths, although a touch of modernity lessens the authenticity. The culinary experience seems varied but tends towards slight Westernization, which limits the full immersion in Japanese tradition.

Highlights of the Ryokan

Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 Reception
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Disabled Access
Pool

Detailed Ratings

Staff 9.2
Facilities 9.2
Cleanliness 9.3
Comfort 9.3
Value for money 8.4
Location 7.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: Asaya

Positive Reviews

Wonderful onsen and spa facilities

Many reviews highlight the excellent onsen baths, including rooftop and private options, with clean and well-equipped spa areas that both adults and children enjoyed.

Exceptional and varied buffet meals

Guests consistently praise the buffet for both breakfast and dinner, noting the wide variety of delicious dishes, including continental and oriental food, and the quality of the dining experience.

Spacious, comfortable and well-equipped rooms

Rooms are described as spacious, clean, comfortable, with beautiful river views, tatami areas, and well-stocked amenities. Many guests appreciated the Japanese style and private hot spring baths.

Friendly and helpful staff

The staff is repeatedly described as polite, welcoming, and eager to help, making guests feel at home and assisting with issues such as transportation and special requests.

Relaxing atmosphere and beautiful location

The hotel’s ambiance, riverside views, and calming environment were highly appreciated. Many guests found the setting ideal for relaxation and a true break from daily life.

Great facilities for families and children

Families mention many activities and amenities available for kids, making it a suitable choice for family vacations, with plenty to do around the property.

Negative Reviews

Large hotel with busy atmosphere

Some guests found the hotel to be very large and busy, sometimes feeling it caters to mass tourism, with crowded restaurants and communal areas.

Challenges with transportation and location

A few reviews mention that reaching the hotel from Tokyo or the train station can be a bit long or tricky, especially when relying on public transport or needing to book shuttles in advance.

English language barrier

Several guests noted limited English proficiency among staff, particularly at reception and in the restaurant, which could make communication more difficult for non-Japanese speakers.

Room and decor could be improved in some cases

A few guests mentioned that certain rooms were small for the price, had dated decor, or were less bright and soundproof than expected.

Buffet quality not always consistent

While many praised the buffet, some guests felt the quality of dinner and breakfast was not always up to expectations and could be improved.

Minor inconveniences with amenities

Some mentioned small issues like missing information about facilities, lack of window coverings in bathrooms, or needing to leave room keys at the front desk during sightseeing.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

Are the thermal baths free and can they be privatized?

The thermal baths (onsen) are available free of charge for the hotel’s guests. However, some baths can be reserved for private use for an additional fee. This allows for a more intimate and personalized experience.

What are the check-in and check-out times?

Check-in is possible between 3:00 PM and 6:00 PM. It is recommended to indicate your arrival time in advance. Check-out, on the other hand, must be done between 7:00 AM and 10:00 AM.

What languages are spoken at the ryokan?

The staff speaks several languages, including Japanese, English, and Chinese, to facilitate communication with international visitors.

Are there any restrictions or specific rules to follow?

Yes, this establishment is 100% non-smoking and does not accept pets. Furthermore, parties or events are not allowed, and any booking of more than three rooms may lead to specific conditions.

What wellness services are available at the establishment?

Asaya offers a range of wellness services including an outdoor bath, a public bath, massages (for an extra charge), a hot tub/jacuzzi, and a sauna. The natural thermal baths are one of the main attractions of the establishment.

What types of meals are served and where?

An opulent buffet is offered in one of the establishment’s restaurants. The dinner buffet offers around 80 varied dishes, including Japanese, Chinese, and Western options. The breakfast buffet, on the other hand, includes 60 mostly Japanese and Western dishes.

Is parking available and how much does it cost?

Private parking is available for free on-site for guests. It also includes a charging station for electric vehicles and spaces accessible to people with reduced mobility.

What tourist attractions are nearby?

The ryokan is ideally located near Nikko’s Toshogu Shrine (40 minutes by car) and the Edo Wonderland theme park (10 minutes by car). You can also enjoy the Furukama Falls just 3 km away.

Are pets allowed at the establishment?

Unfortunately, pets are not allowed at the establishment to ensure the comfort of all guests.

Does the ryokan offer cultural activities?

Yes, visits to historical places such as Edo Wonderland can be arranged. The traditional atmosphere of the rooms and thermal baths also provides an immersion into Japanese culture.

How to get to the establishment by transport?

The ryokan is located a 13-minute walk from Kinugawa Koen Station. A shuttle is also available from Utsunomiya Station, 1 hour by car, for an additional fee.

Are there facilities for families and children?

Yes, the establishment offers spacious family rooms, an indoor play area, and a child-friendly buffet. All family members are welcome.

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