Awanoyu

8,7/10 Excellent - Based on 152 reviews

Traveler Mix:
Couples (49%)
Families (24%)
Groups (22%)
Solo travelers (4%)

Breathe deeply and let yourself be soothed by the calming atmosphere of Awanoyu, a ryokan in Matsumoto nestled in the heart of the mountains. The milky white, gently steaming hot spring waters transport the soul to a place of pure serenity. Here, everything is designed to relax you: from the open-air baths where the murmur of the water competes with the birdsong, to the yukatas that warmly wrap visitors. At the end of the day, the comfort of the common areas invites contemplation, while the thermal bath eases the tensions of daily life.

Intimately arranged in a traditional Japanese style, the rooms reveal simple elegance and a deep homage to the surrounding nature. The tatami floors exude warmth steeped in tradition, while the futons invite restorative sleep. Large windows open onto a soothing view of verdant trees, creating a harmonious connection between the interior and exterior. Every detail, from the low furniture to the modern amenities, offers a haven of luxurious simplicity.

Finally, the culinary experience completes this sensory journey: meals, served in a private room, celebrate the richness of local products through refined and ethereal Japanese cuisine. Nearby, other charming spots, such as the traditional restaurants of Matsumoto, allow you to further expand this journey of flavors. A stay at Awanoyu is a promise of returning to the essentials, wrapped in the enchanting calm of rural Japan.

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Japanese Authenticity Rating

9/10 Nothing is left to chance in this ryokan where Japanese charm is expressed through elegant architecture, soothing rooms, and an enchanting onsen. The cuisine, remarkably refined with traditional seasonal dishes, completes an almost perfect experience of cultural and sensory immersion.

Highlights of the Ryokan

Thermal bath/onsen
Open-air bath
Public bath
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Breakfast

Detailed Ratings

Staff 9.3
Facilities 8.6
Cleanliness 8.9
Comfort 9.1
Value for money 7.8
Location 8.7

Points of interest nearby

Places of interest
Restaurants

Review summary for: Awanoyu

Positive Reviews

Exceptional hospitality and service

The staff are incredibly kind, helpful, and professional, making guests feel welcomed and cared for throughout their stay. Many mention the team’s warmth and attention to detail.

Magnificent onsen experience

The outdoor and mixed-gender onsen are repeatedly described as beautiful, unique, and relaxing, with stunning views of nature and the mountains. The hot springs are a highlight for many guests.

Delicious traditional cuisine

Meals, including dinner and breakfast, are praised as delicious, fresh, and varied. Many guests found the food to be a unique and memorable part of their experience.

Clean and comfortable traditional rooms

Rooms are described as clean, spacious, well-arranged, and comfortable, with traditional Japanese style and futons that are appreciated by guests.

Peaceful, beautiful location

The ryokan is set in a tranquil, natural environment, surrounded by mountains and forests. Guests enjoyed the calm, scenic surroundings and the sense of escape.

Memorable and authentic experiences

Guests mention special touches like jazz concerts, birthday celebrations, and authentic Japanese traditions, making their stays unique and unforgettable.

Negative Reviews

Some facilities a bit dated

A few guests mention that certain areas, like the carpet or some equipment, are a bit old or worn, but this often adds to the charm for some visitors.

Hot spring temperature sometimes low

Several guests noted that the outdoor onsen can be a little too cold for their preference, though it remains a pleasant experience overall.

Challenging access and travel

The location is remote and can be difficult to reach, especially in snowy conditions. Some guests needed extra transport assistance, but found it worthwhile.

Limited vegetarian and language options

There are limited vegetarian meal options and few English-speaking staff, which could be improved for international travelers.

Some rooms and decor feel aged

The building and interior decoration are described as a bit old-fashioned or dated, though many guests find this part of the authentic experience.

Occasional issues with bath cleanliness

A small number of guests mentioned concerns about the cleanliness of the indoor baths and the temperature of the outdoor bath.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Awanoyu?

Check-in is from 15:00 to 17:00. Check-out must be completed between 08:30 and 10:00. Please let us know your expected arrival time in advance.

Is there an onsen at Awanoyu?

Yes, Awanoyu has open-air thermal baths (onsen) where you can relax in milky white bubbling hot springs.

What languages are spoken at Awanoyu?

The staff at Awanoyu mainly speaks Japanese.

What are the rules or restrictions at Awanoyu?

Awanoyu is a non-smoking establishment and does not accept pets. Children are not allowed and guests must observe quiet hours between 22:00 and 07:00.

What wellness services does Awanoyu offer?

In addition to the open-air hot springs, Awanoyu offers a public bath and wellness facilities to help you relax during your stay.

What dining options are available at Awanoyu?

Japanese meals are served in a private dining room and include a multi-course dinner and breakfast, prepared with many local ingredients.

Is there parking at Awanoyu?

Yes, free private parking is available on site without prior reservation.

What tourist activities are available near Awanoyu?

Nearby, you will find the Sawando National Park Gate at 6 km, and the famous Matsumoto Castle about 1h15 by car. Kamikochi, a popular mountain destination, is located just 4.4 km away.

Are pets allowed at Awanoyu?

No, pets are not allowed at the establishment.

Are there cultural activities at Awanoyu?

Awanoyu offers an authentic ryokan experience where you can wear a traditional yukata and enjoy carefully prepared Japanese meals.

How to get to Awanoyu by transport?

Awanoyu is located about 1 hour drive from the Matsumoto interchange on the Nagano expressway. The nearest airport is Shinshu-Matsumoto, 43 km away.

Is Wi-Fi available at Awanoyu?

Yes, free Wi-Fi is available in the common lounge and in all rooms of Awanoyu.

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