Azumaen
8,6/10 Excellent - Based on 138 reviews
This ryokan in Unzen, nestled in the heart of the enchanting landscapes of Nagasaki Prefecture, embodies a perfect harmony between Japanese tradition and modern refinement. Equipped with a sauna, hot spring baths, and a sumptuous garden, Azumaen promises a soothing break imbued with serenity. Its warm welcome, soothing hot springs, and services such as free Wi-Fi and room service ensure a stay without compromise on comfort.
Combining elegance and comfort, Azumaen’s rooms celebrate the iconic Japanese style through a sleek décor and meticulous finishes. Whether you opt for spaces with traditional futons or a superior room with an open-air thermal bath, each accommodation offers total privacy and a serene view of the surrounding nature. Air-conditioned and featuring modern private bathrooms, these rooms are designed for an unforgettable stay.
Awakening the senses, the on-site restaurant offers refined Japanese cuisine, where each dish is an invitation to a culinary journey. The breakfast and dinner, crafted with local ingredients, magnify the richness of regional flavors. Nearby, the area is also full of charming cafes and restaurants where you can enjoy a varied gastronomic experience while exploring the surroundings of Unzen.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
8/10 This ryokan harmoniously combines traditional and modern inspirations, with tatamis and baths offering a soothing view. The meals highlight seasonal Japanese cuisine, while the overall experience, although slightly modernized, retains an authentic and warm charm.
Highlights of the Ryokan
Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Beautiful lake views
Many guests highlight the stunning views over the lake from their rooms and common areas, making sunsets and mornings particularly memorable throughout their stay.
Spacious and comfortable rooms
Rooms are described as large, clean, and comfortable, often with traditional Japanese style and tatami mats, providing a relaxing and authentic experience.
Exceptional meals and breakfast
The breakfast and dinner are widely praised for their taste, variety, and presentation, often featuring local ingredients and traditional Japanese dishes.
Friendly and helpful staff
Staff are frequently mentioned as welcoming, attentive, and helpful, going out of their way to assist guests, including providing information and accommodating special requests.
Relaxing onsen and spa facilities
The onsen and spa areas are highly appreciated for being clean, comfortable, and offering beautiful views, contributing to a relaxing atmosphere.
Great location and peaceful surroundings
The hotel’s location by the lake is described as superb and peaceful, with easy access to nature and a tranquil environment perfect for relaxation.
Negative Reviews
Limited vegetarian options
Some guests mention that vegetarian options for breakfast and dinner are limited, with meals often focused on fish and meat, though advance notice helps.
Communication and language barriers
A few guests experienced minor communication issues, especially regarding meal details and check-in, suggesting that more English information would be helpful.
Rooms show some wear and tear
There are comments about rooms and the hotel exterior showing signs of age, though this often adds to the traditional charm for some visitors.
Onsen bath temperature preferences
One guest noted that the onsen bath temperature could be hotter, though overall the facilities were still enjoyed.
Breakfast timing and amenities
Some guests would have preferred breakfast to start a bit earlier and mention small amenities like larger mugs for coffee in the room.
Set meal times and limited food options
Meal times are fixed and cannot be changed, and there are limited options for food and drink if meals are not booked in advance.
What are the check-in and check-out times at Azumaen ryokan?
Check-in is between 15:00 and 18:00, and check-out must be done before 10:00.
Does the ryokan have an onsen?
Yes, Azumaen offers a hot spring bath (onsen) as well as an open-air bath, perfect for relaxation.
What languages are spoken at Azumaen ryokan?
The staff speaks English and Japanese, facilitating communication with international guests.
What are the regulations or restrictions at Azumaen?
The property is entirely non-smoking, does not accept pets, and parties are not allowed. Children of all ages are welcome, but children over 13 years old will be charged at the adult rate.
What wellness services does the ryokan offer?
The ryokan offers a sauna, thermal baths, and massages for an additional fee. It is the ideal place for complete relaxation.
Are there dining options at Azumaen?
The ryokan offers menus with options for children available at an additional cost. Drinks can also be purchased on-site.
Does the ryokan have parking?
Yes, free private parking is available on-site without prior reservation.
What activities and tourist sites are available nearby?
The ryokan is close to Unzen-Amakusa National Park and other sites such as the Obamacho Historical Museum 9 km away and the Yamamoto Art Museum 15 km away. There are also several cafes and restaurants in the vicinity.
Does Azumaen accept pets?
Unfortunately, pets are not admitted within the establishment.
Are cultural activities offered at the ryokan?
Although the ryokan does not specifically offer cultural activities, the traditional setting and proximity to cultural interest sites offer many options to discover the local culture.
How to access Azumaen ryokan by public transport?
The nearest station is Minami-Shimabara, about 19 km away. Amakusa Airport is 46 km away and Nagasaki International Airport is 51 km away, facilitating access to the ryokan.
Does Azumaen offer family-friendly rooms?
Yes, Azumaen offers spacious and comfortable family rooms, ideal for family stays.
