Bankokuya
8,2/10 Excellent - Based on 40 reviews
In a warm and soothing atmosphere, this ryokan in Tsuruoka invites its visitors to a stay imbued with serenity. Nestled in the heart of lush landscapes, it offers a family-friendly setting perfect for rejuvenation. The establishment offers hot spring baths, a sauna, and even massage chairs, ideal for relaxing the body and mind. With a restful garden and a welcoming common lounge, everything is designed for moments of pure comfort.
A true homage to Japanese tradition, the rooms combine elegance and comfort. Some, typically furnished with tatamis and futons, immerse you in an authentic atmosphere, while others offer modern beds to meet all expectations. Whether it’s a spacious suite with a mountain view or a family room, soundproofing and modern amenities are there to ensure a peaceful stay.
For gourmets, the on-site restaurant offers refined Japanese cuisine highlighting local and seasonal products. Delicious seafood dishes and traditional recipes promise a true culinary immersion. Nearby, you will also find other dining options to vary the pleasures. It’s the perfect opportunity to fully savor the Japanese art of living in a region rich in flavors.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Rating
9/10 Magnificent traditional elements, impressive baths, and refined cuisine give this ryokan great Japanese authenticity. The rooms offer a soothing and typical atmosphere, although a subtle blend with modern touches is notable, enhancing its overall comfort while preserving its cultural charm.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Excellent onsen baths
The variety and quality of the onsen baths are highly praised, with guests enjoying the relaxing atmosphere, sauna options, and the outdoor hot springs.
Delicious Japanese cuisine
Many guests mention the food is delicious, with Japanese dishes, breakfast and dinner being highlights, and some even enjoying birthday cakes arranged by the hotel.
Friendly and helpful staff
Guests frequently comment on the friendliness and helpfulness of the staff, who provide attentive service and make the stay comfortable and pleasant.
Clean and spacious rooms
Rooms are described as clean, beautiful, and spacious, offering a comfortable environment for relaxation and enjoyment.
Relaxing and comfortable atmosphere
The hotel is noted for its calm, spacious, and relaxing ambiance, allowing guests to unwind and feel at ease during their stay.
Good location and facilities
The hotel is conveniently located near the sea and offers facilities such as easy parking, beautiful views, and enjoyable foot baths on the nearby street.
Negative Reviews
Limited activities nearby
Some guests felt there was not much to do in the surrounding area except enjoy the hotel and onsens, which could be limiting for those seeking more activities.
Room and facility temperature issues
A few guests found the corridors, lobby, and some rooms to be cold, especially when wearing yukata, and suggested improvements for heating and humidity.
Food variety and availability
Some guests mentioned that the variety or freshness of certain dishes, such as sashimi or breakfast items, could be improved. Additional menu items were not always available.
Minor cleanliness and maintenance concerns
There were occasional comments about the smell in rooms or the lobby, and some guests noted the need for better maintenance in public baths or air conditioning.
Comfort of bedding and amenities
A few guests wished for thicker futons or better quality razors in the changing rooms to enhance comfort during their stay.
Small inconveniences in service
Some guests experienced minor inconveniences, such as needing to carry towels to the bath, difficulty with luggage delivery, or unclear directions to certain facilities.
Is there an onsen available at the Bankokuya ryokan?
Yes, the Bankokuya ryokan has a hot spring bath (onsen) that guests can access to relax and enjoy the benefits of thermal waters.
What are the check-in and check-out times?
Guests can check in from 3:00 PM and must check out before 10:00 AM on their departure day.
What languages are spoken at Bankokuya?
The ryokan staff speaks Japanese.
Are there any restrictions or rules to follow?
The ryokan is entirely non-smoking and does not accept pets. Check-in and check-out times must be respected, and it is advisable to check the cancellation policy for your booking type.
What wellness services are offered?
In addition to the onsen, there is a sauna, massages available on request (for an additional fee), and a public bath to relax after a day of sightseeing.
What dining options are available?
The ryokan has a restaurant serving Japanese cuisine, an on-site café, and offers an Asian breakfast. Children’s menus and options for special diets are available upon request.
Is parking available?
Yes, there is free private parking on site, as well as a charging station for electric vehicles.
What activities or tourist spots are nearby?
Nearby, you can visit the Kamo Aquarium located 24 km away or enjoy the geothermal hot springs in the area. Ski enthusiasts can head to the Taranokidai ski lift 43 km away.
Are pets allowed?
Unfortunately, pets are not allowed in the establishment.
Do you offer cultural activities?
While the ryokan does not offer specific cultural activities, it is located in a region rich in traditional Japanese culture, with temples, gardens, and public baths easily accessible.
How can I access the Bankokuya ryokan by public transport?
The ryokan is located about 2.5 km from Atsumi Onsen Station. Shonai Airport is the closest and is 33 km away.
Do you offer Wi-Fi connection?
Yes, free Wi-Fi is available in the common areas of the ryokan for all guests.
