Biwako Hanakaido
9,2/10 Exceptional - Based on 419 reviews
Bathed in a soothing atmosphere and offering breathtaking views of Lake Biwa, the ryokan in Ōtsu, Biwako Hanakaido, is a true haven of relaxation and serenity. This enchanting place combines modernity and Japanese traditions, with indoor and outdoor hot springs to promote relaxation. The spa and wellness center, complemented by a sauna and peaceful gardens, invites travelers to let go and fully rejuvenate.
Unique and comfortable, each room at Biwako Hanakaido promises a memorable experience. The Japanese-style accommodations with tatami mats and traditional futons will appeal to those who appreciate authenticity, while the modern options, with beds and balconies offering panoramic lake views, ensure optimal comfort. Some rooms even feature private open-air baths, to enjoy a moment of relaxation while admiring the scenery.
A stay at Biwako Hanakaido is also a feast for the taste buds with its restaurant offering refined kaiseki meals, rich in local flavors and inspired by Kyoto cuisine. Simplicity lovers will appreciate the Hanakomachi café and the on-site soba restaurant. Nearby, there are also plenty of options, with local cafes and restaurants, perfect for discovering the gastronomy of the Ōtsu region.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
9/10 Well located and integrating an architecture that harmoniously blends tradition and modernity, this ryokan offers an immersive experience. The refined traditional cuisine highlights local products. The rooms, carefully decorated, feature magnificent views, and the baths are impeccably designed, adding a touch of relaxing serenity.
Highlights of the Ryokan
Hot spring/onsen
Open-air bath
Public bath
Massages
Sauna
24-hour reception
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Disabled access
Positive Reviews
Exceptional service and attentive staff
The service was excellent and the staff were very attentive, offering helpful advice for local visits and providing a free shuttle to nearby attractions. Staff were welcoming and thoughtful.
High quality traditional meals
Kaiseki dinners and traditional Japanese breakfasts were often described as delicious, unique, and full of new discoveries. Meals are served in private rooms and can be adjusted for dietary needs.
Comfortable and spacious rooms
Rooms are described as spacious, clean, well-equipped, and beautiful, with comfortable beds and futons. Amenities like yukatas and private hot spring baths add to the comfort.
Wonderful onsen experience
The onsen facilities, both public and private, are highly praised for their cleanliness, spaciousness, and calming atmosphere. Outdoor baths with lake views are especially appreciated.
Convenient shuttle and transport options
A free shuttle service is available for pick-up and drop-off at the train station and to local sights, making access easy even though the location is a bit remote.
Family and child friendly
The hotel provides thoughtful amenities for families, including baby rockers at dinner and special arrangements for children, making it a welcoming place for guests of all ages.
Negative Reviews
Remote location with few nearby attractions
The hotel’s location is somewhat remote, with not much to do in the immediate area. However, the free shuttle helps guests reach local attractions and the train station easily.
Traditional breakfast may not suit everyone
Breakfast is traditional Japanese, which may be unfamiliar for some guests, especially Western children. There is no option for an American-style breakfast.
Some rooms have minor comfort issues
A few guests mentioned that pillows were not to their liking or that blackout curtains were not fully effective, but these were considered minor details.
Massage room could be more relaxing
The massage room is located near the main onsen entrance, so it can be less quiet than expected. Some guests would prefer a more tranquil environment for massages.
Vegan kaiseki could offer more variety
Guests who ordered vegan kaiseki noted that there were too many tofu dishes and less variety compared to the standard menu, though the effort to accommodate was appreciated.
Hotel feels slightly outdated for some
A few guests felt that the hotel was a bit outdated and would have liked more detailed explanations about traditional dishes, though overall comfort and service remained high.
Does the ryokan have onsen baths?
Yes, Biwako Hanakaido has indoor and outdoor hot springs. You can also rent a family bath for private use.
What are the check-in and check-out times?
Check-in times are from 3:00 PM to 7:00 PM and check-out is from 7:30 AM to 11:00 AM.
What languages does the ryokan staff speak?
The staff speaks English, Japanese, and Chinese to facilitate communication with international guests.
Are there any restrictions to follow during the stay?
Pets are not allowed, smoking is prohibited in the establishment, and parties are not permitted. Noise must be reduced between 10:00 PM and 7:00 AM.
What wellness services are offered?
The establishment offers a spa and wellness center, massages, and a sauna to relax during your stay.
What restaurants are available at the ryokan?
Biwako Hanakaido houses three restaurants where you can enjoy a traditional kaiseki dinner, soba noodles, and a Hanakomachi café. Room service is also available.
Is there parking available on-site?
Yes, free private parking is available on-site without prior reservation and is accessible for people with reduced mobility.
What activities and tourist sites are nearby?
Omi Jingu Shrine and Saikyo-ji Temple are a 15-minute drive away. Mount Hiei and the Biwako Valley cable car are also easily accessible for outdoor activities.
Can I bring my pet?
Unfortunately, pets are not allowed in the establishment.
What cultural activities are available?
Enjoy a traditional kaiseki dinner, discover the Japanese-style gardens and hot springs, and visit nearby historical sites and temples for a cultural immersion.
Are there public transportation options to the ryokan?
A free shuttle runs from/to JR Ogoto-Onsen Station, just a 5-minute drive away.
How can I take advantage of Genius discounts?
Log in to your account to see if a Genius discount is applicable to your selected dates. Offers depend on booking and stay dates and available offers.
