Centurion Hakone Bettei
9,1/10 Exceptional - Based on 353 reviews
Quintessence of Japanese hospitality nestled in a natural setting, this ryokan in Hakone invites you to an enchanting getaway. The atmosphere is delicately soothing, blending traditional architecture with contemporary elegance. Guests can indulge in outdoor thermal baths, where volcanic waters offer relaxation and serenity. The refined common areas and impeccable service enhance the experience of a stay devoted to absolute well-being.
Within this universe, the rooms reflect the minimalist and warm spirit of Japan. The classic tatami sits alongside comfortable beds, and the natural light that penetrates through the large bay windows reveals breathtaking views of the surrounding nature. Each accommodation features a sumptuous bathroom complemented by a private outdoor bath, promising an intimate ritual in an exceptional setting. Modern amenities blend harmoniously into this sophisticated environment.
Renowned for its gourmet reputation, the on-site restaurant offers savory dinners showcasing Japanese gastronomy, such as sukiyaki or shabu-shabu, in a bright and uncluttered setting. Breakfasts are a feast for the senses, with a careful presentation and local flavors. Nearby, foodies can continue their exploration among other establishments offering varied specialties typical of the Hakone region.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
8/10 What a pleasure to discover this ryokan combining tradition and modernity. The rooms, with their Japanese elements, offer a beautiful immersion. The onsen with views of nature add a unique serenity. The cuisine, although tasty, could gain in authenticity. A memorable experience in a refined setting.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Tatami
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Restaurant
Positive Reviews
Exceptional staff and service
The staff are described as sweet, friendly, helpful, and always attentive. Many guests appreciated the extra touches and the warm hospitality throughout their stay.
Delicious and generous meals
Guests repeatedly mention the dinner and breakfast as delicious, generous, and a great way to experience traditional Japanese cuisine, with options for different dietary needs.
Relaxing private and public onsens
Many reviews highlight the private onsen baths and the peaceful public baths, which are often quiet and available at all hours, adding a special touch to the stay.
Spacious and comfortable rooms
Rooms are described as spacious, clean, very comfortable, and well-equipped, with beautiful views and thoughtful amenities like skincare products and cozy kimonos.
Great transport and location support
The hotel offers helpful shuttle and driver services, making it easier to get to nearby attractions and compensating for the remote location.
Authentic and peaceful Japanese experience
Guests loved the authentic ryokan atmosphere, peaceful setting, and opportunities to immerse themselves in Japanese culture, making their stay memorable.
Negative Reviews
Small private onsen baths
Several guests noted that the private onsen tubs in the rooms are smaller than expected, sometimes only fitting one person, especially for taller guests.
Remote location
The hotel is a bit remote, with limited options for walking to nearby areas. However, shuttle and taxi services help mitigate this inconvenience.
Limited English spoken
Some guests experienced language barriers as the staff's English was limited, but they still found the staff kind and eager to help.
Early meal times and booking requirements
A few guests mentioned that dinner and breakfast are scheduled early and require advance booking, which may not suit all preferences.
Western breakfast options limited
Western-style breakfast choices can be limited in variety and quantity, with some guests wishing for more options like toast, jam, or extra eggs.
Service expectations for luxury pricing
One guest felt the service and meals did not fully match the high-end price, but still found the staff friendly and the ambiance pleasant.
Does the ryokan have an onsen?
Yes, the Centurion Hakone Bettei offers a thermal bath/onsen as well as outdoor baths. It’s a great way to unwind during your stay.
What are the check-in and check-out times?
Check-in is available between 3:00 PM and 6:00 PM, and check-out must be done before 11:00 AM. Please inform us of your arrival time in advance.
What languages are spoken at the ryokan?
We speak English and Japanese to better serve you during your stay.
Are there any specific rules or restrictions?
Our establishment is non-smoking and does not accept pets. Parties or events are not allowed.
What wellness services do you offer?
In addition to our onsen, we have a public bath and outdoor baths where you can relax in our natural environment.
What dining options are available on-site?
We have an on-site restaurant offering various dinners like sukiyaki, shabu-shabu, and kaiseki. A very good breakfast is also available.
Does the ryokan have parking?
Yes, free and private parking is available nearby. It is required to reserve your spot in advance.
What tourist activities are available nearby?
The ryokan is located near many hot springs. Hakone-Yumoto Station is 12 km away and Fuji-Q Highland is 44 km away, offering plenty of exploration and leisure opportunities.
Are pets allowed?
Unfortunately, we do not accept pets in our establishment.
Are there any cultural activities offered?
We offer a traditional Japanese experience with tatami-style rooms and traditional meals. Cultural tours can be organized nearby.
What transportation options are available?
The nearest station is Hakone-Yumoto, 12 km away. Taxis and local buses can take you to our location from the station.
Why do couples particularly appreciate this establishment?
Couples appreciate our location and the privacy of our facilities, especially the outdoor baths and rooms with balconies, for a romantic stay rated 8.6 by our visitors.
