Chaharu
8,3/10 Excellent - Based on 366 reviews
A haven of serenity nestled in the heart of Matsuyama, the ryokan in Matsuyama Chaharu invites you to a spiritual experience where well-being blends with Japanese traditions. Just a two-minute walk from the iconic Dogo Onsen Honkan, this establishment offers thermal baths, including an outdoor hot spring with a breathtaking view of the mountains. The tranquility of the place, reinforced by a soothing garden and a spa offering relaxing massages, transforms every moment here into an ode to inner harmony.
Each room, with a refined Japanese style, opens onto a pristine decor of tatamis and shoji paper walls, ensuring a perfect blend of tradition and modern comfort. Whether you opt for authentic futons or beds in contemporary suites, all rooms promise absolute serenity. The large bay windows and minimalist elements invite total relaxation, while the private bathrooms with bathtubs ensure an intimate moment conducive to relaxation.
On the gastronomy side, the on-site restaurant “琥珀” amazes with its kaiseki cuisine, a culinary experience imbued with respect for local flavors and seasons. Just steps away, visitors can also discover restaurants and cafes highlighting regional specialties. This subtle balance between culinary tradition and modernity makes each meal a journey of flavors and delicacy.
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By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
5/10 Only a few rooms respect the Japanese style with tatamis and futons, while the rest of the ryokan features a modern design devoid of authenticity. The culinary offer seems well cared for but may lack refinement. The notable absence of a traditional onsen impacts the overall experience.
Highlights of the Ryokan
Thermal bath/onsen
Massages
24-hour reception
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Breakfast
Positive Reviews
Excellent location near Dogo Onsen
The hotel is ideally situated right across from Dogo Onsen, close to restaurants, shops, and public transport. Guests appreciated the easy access to local attractions and the convenience.
Delicious breakfast and dinner
Many guests praised the quality and variety of breakfast and dinner, including Kaiseki meals and buffet options. Meals were described as sumptuous, delicious, and a highlight of the stay.
Lovely onsen facilities
The hotel offers both indoor and outdoor onsen baths, including an open-air bath on the rooftop. Visitors enjoyed the relaxing experience and the quality of the baths.
Clean and comfortable rooms
Guests consistently mentioned clean, comfortable, and spacious rooms. Renovated suites and traditional Japanese-style rooms were both appreciated for their cleanliness and amenities.
Friendly and helpful staff
Many reviews highlighted the friendliness and helpfulness of the hotel staff. Staff were attentive, answered queries, and provided good service during meals and throughout the stay.
Good value for money
Several guests felt the hotel offered good value for the price, especially considering the location, food quality, and included amenities. Many would recommend the hotel for its overall experience.
Negative Reviews
Some rooms and facilities feel dated
A few guests noticed that certain areas or traditional tatami rooms showed signs of age, with older tatami mats or smells. However, renovations in some suites were appreciated.
Small bathrooms and toilets
Some guests found the bathrooms and showers to be quite small, especially in traditional rooms. This affected comfort, but did not significantly impact the overall experience.
Mixed impressions of buffet dinner
A few reviewers felt the buffet dinner did not meet their expectations, or that the variety between breakfast and dinner was not significant. However, most still enjoyed the food overall.
Quiet or deserted common areas at night
Some guests mentioned that the restaurant and bar areas were very quiet or felt deserted at night, which may affect those seeking a lively atmosphere.
Additional charges for parking
A few guests noted that parking required an extra fee. While this is common in the area, it was still mentioned as a minor inconvenience.
Occasional staff communication issues
There were isolated reports of inconsistent communication or less professional responses from staff, particularly regarding requests for amenities like bags. Most staff interactions were positive.
What types of onsen are available at Chaharu?
Chaharu offers an indoor thermal bath and an outdoor thermal bath, offering breathtaking views of the surrounding mountains. You can enjoy typically Japanese relaxation moments there.
What are the check-in and check-out times?
Check-in at Chaharu is between 15:00 and 18:00, while check-out must be done before 10:00. Please respect these times to ensure proper room management.
What languages are spoken at Chaharu?
The staff at Chaharu mainly speak Japanese. It is advisable to have a translator or translation apps to facilitate communication if necessary.
Are there any specific restrictions or regulations to follow?
Chaharu is a non-smoking establishment and does not accept pets. Additionally, no age restrictions apply for check-in, but respect for other guests is appreciated.
What wellness services are offered?
In addition to thermal baths, the establishment offers massage services at an additional cost to complete your wellness experience.
What dining options are offered by the establishment?
Chaharu offers Japanese-style Kaiseki dinners as well as a fabulous breakfast. Meals are carefully prepared to offer a traditional culinary experience.
Is parking available?
Yes, private parking is available near the establishment at a rate of ¥880 per day. It is not necessary to book in advance.
What tourist activities are available nearby?
Chaharu is ideally located near the Dogo Onsen Honkan spa, the Dogo Onsen tram station, and the Isaniwa Shrine. Matsuyama Castle and several museums are also easily accessible.
Are pets allowed?
Unfortunately, pets are not allowed within the Chaharu establishment. We thank you for your understanding.
What cultural activities are offered at the establishment or nearby?
In addition to traditional thermal baths, you can discover the local culture by visiting temples, museums, and other historical sites such as the Ehime Art Museum and the Botchan Train Museum.
What are the means of transportation to get to Chaharu?
Chaharu is easily accessible, being located just 300 meters from the Dogo Onsen tram station and 9 km from Matsuyama airport. Public transport services are available to reach these points.
How can I take advantage of Genius discounts?
To benefit from Genius discounts, make sure you are logged into your account on the booking platform and check the availability of Genius offers for the dates you select.
