Chalet Ivy Jozankei
9,3/10 Exceptional - Based on 125 reviews
Bathed in resplendent nature and nestled in the heart of the soothing mountains of Jozankei, this ryokan promises an experience of absolute serenity. From the entrance, the refined and warm atmosphere invites relaxation. The thermal baths, with natural surrounding springs, combine tradition and comfort, offering a true immersion in a world of well-being. The spa facilities, massages, and sauna, as well as the fitness center, complete this haven of calm, designed to soothe the body and mind.
The ryokan’s rooms, elegantly furnished, blend modernity with authentic Japanese touches. Spacious and bright, they open onto breathtaking views of the river or surrounding mountains, enhancing the feeling of immersion in nature. Equipped with amenities such as a minibar, a private bathroom with a whirlpool bath, and sometimes even a kitchenette, they ensure high-end comfort for a stay focused on rest and escape.
Among the on-site restaurants, Zui offers refined cuisine, blending Japanese tradition with contemporary touches, in an atmosphere that is both modern and respectful of traditions. Guests savor dishes adapted to various dietary requirements. To extend the gastronomic experience, diverse options and venues nearby offer a range of local flavors. This ryokan in Jozankei is an ode to Japanese elegance and self-care, in a region renowned for its serene beauty.
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Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6.5/10 While combining modern and traditional elements, the ryokan offers attractive baths and views. However, only a purely aesthetic side draws inspiration from authenticity. The cuisine seems sophisticated, but the ambiance and rooms lack fully immersive Japanese warmth, although comfortable and well-designed.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 Reception
Bathrobe/Yukata
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exceptional food and dining experience
Guests repeatedly praised the delicious, beautifully prepared meals, especially dinner and breakfast, with special mentions of Japanese cuisine, fresh ingredients, and attentive service during mealtimes.
Spacious, clean, and comfortable rooms
Many reviews highlight the large, spotless rooms, often mentioning the comfort, stylish decor, and amenities like in-room onsen, making stays relaxing for families, couples, and groups.
Friendly and attentive staff
The staff are described as polite, helpful, and attentive. Guests appreciated their hospitality, English language skills, and thoughtful touches such as remembering guest preferences.
Wonderful onsen and spa facilities
The private and in-room onsen experiences are a highlight for many guests. The spa is described as relaxing and convenient, with children especially enjoying the onsen.
Beautiful natural setting and views
Guests enjoyed the picturesque mountain and river views, especially in winter. The tranquil environment and scenic surroundings contributed to a peaceful and memorable stay.
Great complimentary amenities
Complimentary snacks, drinks, wine cards, and high-quality spa products were appreciated by guests, adding extra value and comfort to their experience.
Negative Reviews
High price point
Several guests noted that the hotel is a bit pricey, though most felt the experience was worth it. Some suggested special offers or promotions would be appreciated.
Location and transportation
A few reviews mentioned the location is a bit out of the way and that transportation to and from Sapporo or the airport could be more comfortable or convenient.
Limited activities in summer or off-peak seasons
Some guests found that there wasn't much to see or do in Jozankei during the summer, and the town felt a bit run down outside of peak seasons.
Room temperature and thermostat issues
There was feedback that the room thermostat didn’t allow the room to get cool enough for a comfortable sleep, especially for guests traveling with children.
Minor issues with information or amenities
Some guests wished for clearer instructions, such as how to use the private onsen, or noted that certain amenities like the balcony or outdoor onsen were not always available.
View not always as expected
One review mentioned that the view was okay but not as beautiful as in winter, suggesting that scenery can vary depending on the season.
What are the check-in and check-out times at the ryokan?
You can check in between 3:00 PM and 8:00 PM. Check-out must be done before 11:00 AM. For late arrival, please inform us in advance.
Does the establishment have an onsen?
Yes, Chalet Ivy Jozankei offers a thermal bath/onsen for its guests. It is a typically Japanese experience allowing you to enjoy the natural benefits of the region’s geothermal hot springs.
What languages are spoken in the ryokan?
Our staff speaks several languages, including English, Japanese, Korean, Thai, and Chinese, to better meet the needs of our international guests.
What types of restrictions or regulations should I be aware of before booking?
The establishment is entirely non-smoking and does not accept pets. Children over 12 years old are charged as adults. All bookings of more than 3 rooms may incur additional fees.
What wellness services are offered?
We offer massages, a spa, a whirlpool bath, a sauna, and a fitness center. Some services like massages are available at an additional cost.
Does the ryokan offer dining options?
Yes, we have an on-site restaurant that serves an exceptional breakfast each morning, as well as Asian menus. Dishes adapted to specific diets can be prepared upon request.
Does the ryokan have parking?
Yes, free private parking is available on site. We also have electric vehicle charging stations and access for people with reduced mobility.
What activities or tourist attractions are nearby?
Nearby, you will find the Sapporo Salmon Museum (19 km), the Sapporo Art Park (19 km), and the Kappa Daio Statue (600 m). We can also arrange suggestions for other local excursions.
Are pets allowed?
Unfortunately, pets are not allowed within the establishment.
Does the ryokan offer cultural activities?
Yes, we regularly organize Japanese cultural activities such as relaxation sessions in the onsen and culinary events to discover local gastronomy.
What are the means of transportation to reach the ryokan?
The nearest airport is Okadama, 35 km away, followed by New Chitose Airport at 60 km. You can also reach the establishment by metro via Makomanai Station (18 km).
What is the policy regarding children and extra beds?
All children are welcome. We offer free baby cots for children aged 0 to 2 upon request. Extra beds for children aged 3 to 5 are available at 20,000 JPY per night. These options are subject to availability.
