Chuzenji Kanaya Hotel
8,3/10 Excellent - Based on 397 reviews
A haven of serenity nestled a few steps from Lake Chuzenji, the Chuzenji Kanaya Hotel embodies the elegance and comfort of a true ryokan in Nikkō. Its warm architecture harmonizes with the surrounding nature, and its wellness spaces, including an indoor thermal bath, a soothing spa, and a sauna, invite you to absolute relaxation. This unique place promises a complete immersion in Japanese tranquility, with special touches like free Wi-Fi and accessible parking for a worry-free stay.
Whether it’s the elegant rooms with wooden tones or the luxurious Hollywood Twin options, each accommodation reflects the subtle blend of tradition and modernity. The spacious beds and refined furniture guarantee optimal comfort, while private bathrooms with bathtubs offer a peaceful escape after a day of exploration. A cup of green tea in the privacy of your room is the perfect prelude to a serene evening.
The Mizunara restaurant, a true gem of the establishment, offers refined European cuisine highlighting seasonal produce, all in a cozy atmosphere with a view of the forest. To prolong this culinary experience, also explore the surroundings where cafes, waterfalls, and parks enrich your gustatory and visual walks, allowing you to fully enjoy your stay in this enchanting corner of Nikkō.
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A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
5/10 A charming place with some Japanese touches, but dominated by modern architecture and layout. The meals, although pleasant, lack authenticity, and the baths, although effective, do not have the expected traditional sophistication. The atmosphere remains pleasant but far from a fully Japanese immersion.
Ryokan Highlights
Thermal bath/onsen
Sauna
24-hour reception
Refrigerator
Terrace/Balcony
Wi-Fi connection
Parking
Air conditioning
Restaurant
Positive Reviews
Beautiful and peaceful location
The hotel is located by Lake Chuzenji, surrounded by nature and forests, offering a quiet and serene environment perfect for relaxation and getting away from it all.
Excellent onsen and spa facilities
Guests highlight the onsen, especially the outdoor bath, as a wonderful way to relax. The outdoor sauna and sulphur spring water are also appreciated.
Friendly and attentive staff
Many reviews mention the staff as being kind, attentive, and professional, with some guests noting that staff spoke English and provided excellent service.
Delicious food and dining experience
The hotel offers excellent food, with both Japanese and French influences. Guests enjoyed the delicious dinners, breakfast, and restaurant service.
Comfortable and spacious rooms
Rooms are described as large, comfortable, and clean, with features like balconies and views of the lake, as well as central air heating.
Convenient shuttle and bus access
The hotel provides a shuttle bus from Tobu-Nikko station and is located near a public bus stop, making it easier to reach the property and explore the area.
Negative Reviews
Limited transportation and remote location
The hotel's peaceful setting means guests rely on buses, as there are few taxis and many restaurants and stores close early. Planning ahead is helpful.
Aging facilities and dated decor
Some guests noted the hotel exterior has areas needing repair and the interior could use brightening. Rooms and common areas may feel a bit dated.
Small portions and expensive dining
While the food is praised, some guests found restaurant prices high and portion sizes small, especially for the price paid for meals and breakfast.
Room and facility maintenance issues
Guests mentioned issues such as pipe noise, unstable shower temperature, low beds, and minor cleanliness concerns in some onsen areas.
Challenging access for some guests
Accessing the hotel with luggage can be tricky due to gravel paths and stairs. The return bus stop is not always close or obvious, especially at night.
Mixed experiences with special requests
Some guests felt that special dietary or room requests were not always fully accommodated, leading to less personalized experiences.
What are the check-in and check-out times at Chuzenji Kanaya Hotel?
Check-in is between 15:00 and 20:00, and you must vacate your room before 11:00 on the day of departure.
Does the ryokan have an onsen?
Yes, the Chuzenji Kanaya Hotel offers an indoor hot spring bath, ideal for maximum relaxation.
What languages are spoken at Chuzenji Kanaya Hotel?
The hotel staff speaks Japanese.
What are the smoking and non-smoking rules?
The hotel is entirely non-smoking, for the comfort and safety of all guests.
What wellness services are available?
The Chuzenji Kanaya Hotel offers a spa with sauna, jacuzzi, and a wellness center.
What type of dining is offered?
The Dining Room Mizunara restaurant offers seasonal Western dishes, open for all meals, with a view of the surrounding forests.
Is parking available?
Yes, the hotel has free on-site parking, with no prior reservation required.
What activities or tourist attractions are close to the hotel?
The hotel is located near Lake Chuzenji, Kegon Falls, and Nikkō Tōshō-gū Shrine. You will also find the Nikko National Park right next door.
Are pets allowed?
No, pets are not allowed within the establishment.
Are cultural activities offered?
The hotel has an artistic space where you can discover various cultural and artistic expressions.
What transportation options are available to get to the hotel?
A free shuttle connects Tobu Nikko train station to the hotel, located about 35 minutes away. There is also a good road network for arriving by car.
What is the policy regarding children and extra beds?
All children are welcome. Children over 6 years old are charged at the adult rate. No extra/baby beds are available at this property.
