Four Seasons Yuzawa Quattro
9,3/10 Exceptional - Based on 64 reviews
Witness to a discreet luxury and a harmonious atmosphere, Four Seasons Yuzawa Quattro elegantly marries modernity with traditional Japanese touches. Upon entering, you are greeted by sophisticated spaces and refined design, with private outdoor hot springs inviting serenity. The wellness service, including in-room massages, completes this experience of absolute relaxation, making this ryokan in Yuzawa an ideal haven of peace after a day of discovery or skiing.
Offering spacious and elegantly decorated cottages, each accommodation provides a unique combination of comfort and modernity. These private spaces include warm lounges, intimate dining rooms, and balconies to enjoy the surrounding setting. Guests also benefit from private hot springs and high-end amenities such as a coffee machine, LCD television, and hi-fi system, ensuring a stay that is both luxurious and practical.
Culinary pleasures are not left out, with the possibility to savor carefully crafted traditional Japanese meals in the privacy of your room. You can also choose between a Japanese or Western breakfast, according to your desires. Nearby, several local restaurants offer delicious specialties, ideal for exploring the varied flavors of the region, after a day full of discoveries or sports activities.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
5/10 While combining modernity and Japanese touches, this establishment offers a pleasant but westernized aesthetic experience. The baths attract with their relaxing atmosphere, but lack typical character. The rooms lack authentic details, and the cuisine remains not very faithful to traditional kaiseki.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Tatami
Bathrobe/Yukata
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Breakfast
Positive Reviews
Exceptional service and staff
The staff are described as friendly, welcoming, and helpful, going above and beyond to make guests feel at home. Shuttle service and personalized attention are frequently mentioned.
Spacious, comfortable rooms
Many guests praise the large, clean, and well-equipped rooms, with amenities like private onsen baths, extra toilets, and thoughtful details for a relaxing stay.
Delicious in-room dining
Guests highlight the exceptional quality of breakfast and dinner, often served in-room. Traditional kaiseki meals and abundant variety are highly appreciated.
Great location and convenience
The hotel is close to the train station and ski resorts, making it easy to access. Shuttle services and proximity to convenience stores add to the comfort.
Excellent amenities and privacy
Private indoor and outdoor onsen, luxury toiletries, coffee machines, and private patios are frequently mentioned as highlights that enhance the stay.
Relaxing onsen experience
Guests love the private and communal onsen baths, describing them as peaceful, clean, and a perfect way to unwind after skiing or sightseeing.
Negative Reviews
Occasional maintenance issues
Some guests noted minor maintenance needs, such as a hinge on a closet door, a humidifier, or heater that could be improved, but these did not impact their overall experience.
Hot water and shower temperature fluctuations
A few reviews mention the shower water temperature being inconsistent or the boiler running out of hot water, requiring a wait for it to heat up again.
Language barrier for non-Japanese speakers
Some guests found it challenging to communicate in English, especially when arranging shuttle pick-up or during emergencies, though staff were always willing to help.
Breakfast booking and timing
Breakfast must be reserved in advance and cannot be added at check-in, which surprised some guests. Others found the open-air onsen bath too hot for comfort.
Room view and minor noise
A few rooms have views of a wall with a waterfall, which some found a bit noisy at night, although ear plugs are provided to help with this.
Small beds and occasional insects
A couple of guests mentioned that the beds felt a little small or that insects entered the room, but these were minor inconveniences in an otherwise pleasant stay.
What are the check-in and check-out times at the ryokan?
You can arrive between 2:00 PM and 6:00 PM. Check-out must be done between 7:00 AM and 11:00 AM. Please inform us in advance of your arrival time.
What languages are spoken at the ryokan?
The ryokan staff speaks English and Japanese to facilitate communication with our international guests.
Are there any restrictions or rules to follow during the stay?
Our establishment is entirely non-smoking, and pets are not allowed. Parties and events are not permitted, and we ask guests to respect quiet hours between 10:00 PM and 8:00 AM.
What wellness services are offered?
We have a private hot spring in each accommodation for your relaxation. In-room massages are also available for an additional fee.
What types of meals do you offer to guests?
We offer a dinner composed of several traditional Japanese dishes that you can enjoy in the privacy of your room. For breakfast, you have the choice between a Western or Japanese menu.
Does the ryokan offer parking?
Yes, we have free and private parking available on-site, without the need for prior reservation.
What activities are available near the ryokan?
The ryokan is located near several ski resorts, including Yuzawa Kogen and NASPA Ski Garden. There are also golf courses nearby and ski lifts easily accessible.
Are pets allowed in the establishment?
Unfortunately, pets are not allowed within our establishment.
Do you offer cultural activities?
We offer you the opportunity to experience an authentic experience with traditional Japanese dinners and the possibility to relax in a private onsen, offering a unique insight into Japanese culture.
How can I access the ryokan via public transportation?
The ryokan is located a 5-minute walk from Echigo-yuzawa Shinkansen JR station, and a free shuttle service is provided from the station to the establishment.
Does the ryokan have Wi-Fi?
Yes, free Wi-Fi is available throughout the establishment.
What amenities are available in the rooms?
All our cottages are equipped with a balcony, a private bathroom with hot spring bath, an LCD screen television, a Bose hi-fi system, and a coffee machine. You will also find free toiletries for your comfort.
