Haiya

8,6/10 Excellent - Based on 39 reviews

Traveler Mix:
Families (63%)
Couples (29%)
Groups (8%)
Solo travelers (0%)

Oasis of serenity and tradition, the ryokan Haiya, located in the charming town of Awara, invites you to a unique experience blending nature and well-being. Surrounded by a lush Japanese garden, where koi carp glide peacefully in an elegant pond, this establishment offers indoor and outdoor thermal baths, perfect for a moment of absolute relaxation. With options like a private bath accessible to people with reduced mobility, a Japanese sauna, or a wide range of massages and beauty treatments, everything is designed to awaken your senses and soothe your mind.

Featuring tatami flooring and minimalist decor, the rooms combine comfort and authenticity for a complete immersion in the Japanese lifestyle. The multiple configurations available, suitable for couples, families, or groups of friends, ensure everyone a peaceful stay. The large bay windows let in natural light, where welcoming futons promise a restorative sleep, while a sitting area and a private bathroom modernize this traditional setting.

Nestled in this haven of tranquility, the restaurant of ryokan Haiya offers a true culinary escape, with tasting menus composed of seasonal local specialties. The options for private dining or directly in your room add to the convivial and intimate atmosphere. Visitors can also discover nearby various restaurants, ideal for exploring other flavors while enjoying the attractions of this ryokan in Awara.

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Japanese Authenticity Evaluation

9/10 There is a significant effort to preserve authenticity with the harmonious integration of elements such as tatamis, shōji, and spacious onsens offering a relaxing experience. The meals evoke a refined kaiseki, and the rooms offer an immersive ambiance with sublime views of typically Japanese gardens. A modern touch remains present.

Highlights of the Ryokan

Thermal Bath/Onsen
Outdoor Bath
Public Bath
Massages
Sauna
24/7 Reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Breakfast

Detailed Ratings

Staff 9.1
Facilities 8.6
Cleanliness 8.8
Comfort 8.7
Value for money 8.5
Location 8.7

Points of interest nearby

Places of interest
Restaurants

Review summary for: Haiya

Positive Reviews

Exceptional hospitality and staff

Many guests praised the staff for their kindness, helpfulness, and attention to detail, making their stay memorable and comfortable. Staff greetings and service left a strong positive impression.

Delicious meals and dining experience

The Japanese style dinner and breakfast were frequently described as delicious and memorable, with some guests appreciating the chef's flexibility and the use of local ingredients.

Relaxing and enjoyable onsen baths

Guests enjoyed the onsen baths, especially the outdoor hot spring, describing them as relaxing, restorative, and perfect for unwinding after a long day.

Clean and comfortable rooms

Rooms were often described as clean, elegant, and spacious, with some highlighting beautiful views and a relaxing atmosphere that enhanced their stay.

Traditional Japanese experience

Several reviews mentioned an authentic Japanese atmosphere, with traditional facilities and décor providing a unique and cultural experience for visitors.

Thoughtful touches and amenities

Guests appreciated small details like special greetings, accommodating dietary requests, and amenities such as skin care products, making their stay extra comfortable.

Negative Reviews

Some rooms felt a bit old

A few guests noted that certain rooms had an older or dated appearance, though they were still clean and well maintained by the staff.

Limited variety of baths

Some reviews mentioned that the number of different bath types was limited, but the existing baths were still enjoyable and relaxing.

Wi-Fi could be improved

A few guests experienced difficulty finding the Wi-Fi password or mentioned that the Wi-Fi connection was weak in some areas of the hotel.

Corridors and common areas lighting

One review mentioned that the corridor leading to the room was a bit dark, although this did not significantly impact the overall experience.

Views impacted by external factors

Some guests were disappointed when construction or blue sheets obstructed the view from their room, though they still enjoyed other aspects of their stay.

Room layout and appearance

A guest felt that the layout and doors of certain rooms did not match the traditional ryokan style, but appreciated the staff's friendliness.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What types of onsen baths are offered at ryokan Haiya?

The ryokan Haiya offers large indoor and outdoor public thermal baths, as well as a private bath option, accessible to people with reduced mobility. These baths also include a sauna and an outdoor hot spring bath.

What are the check-in and check-out times?

Check-in is between 3:00 PM and 6:00 PM, and check-out is until 10:00 AM. We ask you to indicate your estimated arrival time in advance.

What languages are spoken at the ryokan?

The ryokan staff speaks English and Japanese, to facilitate your stay and answer your questions.

Are there any specific rules or restrictions to follow?

The ryokan is non-smoking and does not accept cash for payments. Additionally, pets are not allowed in the establishment.

What wellness services are available?

We offer a range of wellness services, including massages, body treatments, facials, beauty services, and a spa with public bath and outdoor bath.

What dining options do you offer?

We serve a traditional breakfast and for dinner, a typical tasting menu composed of seasonal local specialties. Meals can be taken in your room or in a private dining room.

Is parking available?

Yes, we offer free and private parking on site, with no reservation needed. Charging stations for electric vehicles are also available.

What tourist attractions are nearby?

The ryokan is located near the Echizen Matsushima Aquarium, Lake Kitagata, and a few kilometers from the Fujino Genkuro Memorial Museum, offering numerous opportunities for cultural and tourist visits.

Are pets allowed?

No, pets are not allowed in our establishment.

What cultural activities are offered on site?

In addition to the thermal baths, you can enjoy our Japanese garden with a koi carp pond and participate in activities such as karaoke and table tennis.

What are the transport options to get to the ryokan?

We offer a free shuttle service from JR Onsen Awara Station. The establishment is also accessible by car within 15 minutes from JR Awara Onsen Station.

Do you offer facilities for disabled guests?

Yes, we have facilities for people with reduced mobility, including access to private baths and adapted facilities throughout the establishment.

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