Hakone Hisui
7,9/10 Very good - Based on 8 reviews
Overlooking the enchanting landscapes of Hakone, the ryokan at Hakone Hakone Hisui offers a luxurious escape blending Japanese traditions and modernity. With its spa and wellness center, hot spring bath, and sauna, this establishment invites you to absolute serenity. The peaceful gardens and elegant common areas reflect a zen atmosphere conducive to relaxation, while the impeccable service, available 24/7, ensures a worry-free stay.
Featuring spacious and refined rooms, each accommodation space has been designed to guarantee comfort and privacy. The rooms incorporate modern elements, such as flat-screen televisions, while honoring traditional Japanese design with tatamis and futons in some options. The private terraces offer breathtaking views of the surrounding landscapes, inviting contemplation in complete tranquility.
The hotel’s restaurant, specializing in Japanese cuisine, offers a refined culinary experience where local flavors and exquisite presentation combine perfectly. For exploration enthusiasts, several restaurants and cafes are nearby, offering a variety of options to satisfy all cravings. Whether savoring authentic dishes on-site or discovering the local gastronomy around, the Hakone Hisui embodies a perfect balance between tranquility and gastronomic discoveries.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
7/10 Featuring an architecture that blends tradition and modernity, this ryokan offers relaxing baths in harmony with the surrounding nature and comfortable rooms. However, the culinary experience, although diverse, could further approach traditional gastronomic standards to enhance Japanese authenticity.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24/7 reception
Bathrobe/Yukata
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Beautiful exterior and scenery
Guests appreciated the attractive exterior of the property and the pleasant scenery, which contributed positively to their stay and created a welcoming atmosphere.
Delicious meals and clean large baths
The meals were tasty and satisfying. The large communal bath was clean, and the hot spring left guests' skin feeling smooth and refreshed, making for a delightful experience.
Excellent staff service
Staff members were attentive and helpful, providing a high level of hospitality. Their friendly attitude made guests feel welcome and eager to return in the future.
High quality dining and service
Both dinner and breakfast were visually appealing and flavorful. The staff serving meals were professional, making dining enjoyable and enhancing the overall impression of the hotel.
Thoughtful accommodation for special needs
The staff coordinated to provide safe and easy meal options for guests with special dietary needs, ensuring a comfortable and pleasant dining experience.
Negative Reviews
Room service and dinner preparation issues
Some guests experienced delays with room service and were disappointed that dinner was not prepared for them, which affected their overall satisfaction.
Room hot spring did not meet expectations
The in-room hot spring did not meet some guests’ expectations. They felt the experience could be improved, especially considering the high room rates.
Does the ryokan have an onsen?
Yes, Hakone Hisui offers a thermal bath/onsen, including a hot spring bath and a public bath, perfect for a relaxing and authentic Japanese experience.
What are the check-in and check-out times?
Check-in is possible between 3:00 PM and 7:00 PM, while check-out must be done before 11:00 AM.
Does the staff speak English?
Yes, the staff at Hakone Hisui speaks English and Japanese to assist you during your stay.
Are there any restrictions or specific rules to follow?
Yes, the ryokan is a non-smoking establishment, children are not allowed, and pets are not admitted. Parties and events are also prohibited.
What wellness services are offered?
The ryokan offers wellness services including a sauna, a spa, massages (for an additional fee), and a spa/relaxation area.
What dining options are available?
Hakone Hisui has an on-site restaurant where an à la carte and Asian breakfast is served each morning. Children’s menus and beverages are also available.
Is parking available and free?
Yes, free private parking is available on-site without the need for prior reservation.
What tourist attractions are located nearby?
The ryokan is close to several attractions, including the Hakone Lalique Museum (550 m), the Wetlands Botanical Garden (650 m), and the Venetian Glass Museum (1.4 km). Other sites like Hakone Gôra-kôen Park and Lake Ashi are also accessible by car.
Are pets allowed?
No, pets are not admitted at the Hakone Hisui establishment.
Are cultural activities organized at the ryokan?
Although no specific cultural activities are mentioned, the ryokan is located in a region rich in museums and cultural sites, perfect for discovering the art and history of Hakone.
What are the transportation options to access the ryokan?
Hakone-Yumoto Station is located 13 km away. Public transportation services like Sounzan Station (4.7 km) and Togendai Station (5 km) are also nearby. Oshima Airport is 93 km away.
Does the ryokan offer room service?
Yes, room service is available for your comfort at Hakone Hisui.
