Hakone Hotel
8,7/10 Excellent - Based on 1200 reviews
On the shores of the peaceful Lake Ashi, this ryokan in Hakone offers an atmosphere of elegance and serenity. Surrounded by spectacular natural landscapes, the establishment invites you to deep relaxation thanks to its authentic thermal baths, which soothe body and mind. After a day of exploration, the massage and beauty treatments available on-site perfectly complement your wellness experience.
The spacious, tastefully decorated rooms reveal a harmonious balance between modernity and Japanese tradition. Offering breathtaking views of the lake or the surrounding mountains, they are equipped with all necessary comforts, such as a private bathroom, air conditioning, and a seating area. Whether you choose a suite with a balcony or a room with dinner included, each option ensures a memorable stay.
On-site, three distinct restaurants awaken your palate with varied and refined flavors. Discover creative French cuisine at Il Miraggio, savory teppanyaki grills at Yamazakura, or relax with cocktails in the intimate atmosphere of the Il Lago bar. If you wish to explore the surroundings, several local restaurants, just steps away, allow you to taste other Japanese specialties. In this exceptional setting, each meal becomes a true invitation to pleasure.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
5/10 Evoking a hybrid style, this ryokan combines modern touches with some traditional elements. The culinary experience seems adequate without excelling. The baths, although present, lack striking features. The traditional essence remains partially perceptible, but the cultural immersion is not fully accomplished.
Ryokan Highlights
Thermal bath/onsen
Outdoor bath
Massages
24-hour reception
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Positive Reviews
Magnificent panoramic views
Guests consistently praise the breathtaking panoramic views of the lake and Mount Fuji, visible even from the rooms and sometimes from the bath, making the stay truly memorable.
Spacious and comfortable rooms
The rooms are described as very large, comfortable, and well-equipped, with some highlighting gigantic beds, large windows, and optimized space for a relaxing stay.
Exceptional onsen experience
The public baths (onsen) are often mentioned as a highlight, being very enjoyable, clean, and relaxing, contributing greatly to the overall experience.
High quality service and staff
Guests appreciate the professionalism, kindness, and helpfulness of the staff, noting their excellent English and attention to detail, making visitors feel welcome.
Excellent location and accessibility
The hotel is ideally located by the lake, with easy access to bus stops and boats, making it convenient for exploring Hakone and nearby attractions.
Delicious breakfast and restaurant options
Many guests enjoyed the quality and variety of breakfast and dinners at the hotel’s restaurants, describing them as excellent and satisfying.
Negative Reviews
Limited access for tattooed guests
Guests with tattoos mention they cannot access the onsen, which can be disappointing for those wishing to enjoy the public baths during their stay.
Aging furnishings and bathrooms
Some guests feel that parts of the hotel, especially the bathrooms and some furniture, are beginning to show their age compared to modern standards.
High prices for meals
Several reviews mention that meals, especially in the French restaurant and bar, are quite expensive, with some guests finding the price-quality ratio could be improved.
Few dining and shopping options nearby
The area around the hotel has limited restaurants and shops, many of which close early, requiring a walk or bus ride for more options, especially at night.
Access by public transport can be tricky
Some guests found it a bit complicated to reach the hotel using public transportation, particularly for those unfamiliar with the area.
Breakfast could be improved for the price
A few guests felt that the breakfast, while good, was rather simple for the price, and expected a higher quality or more variety given the hotel’s standard.
What are the check-in and check-out times at Hakone Hotel?
Check-in is from 3:00 PM to 11:00 PM, while check-out must be completed before 11:00 AM.
Are the thermal baths/onsen available to all guests?
Yes, the thermal baths/onsen are accessible to all hotel guests for a unique relaxation experience.
What languages are spoken at Hakone Hotel?
The staff at Hakone Hotel speaks English and Japanese to suit international visitors.
What are the restrictions regarding pets?
Pets are not allowed on the premises.
What dining options are available at Hakone Hotel?
The hotel has three restaurants offering French and teppanyaki dishes, as well as a bar with cocktails.
Does Hakone Hotel offer wellness services?
Yes, the hotel offers massages and various beauty treatments for relaxation and rejuvenation.
Does the hotel have parking?
Yes, the hotel offers free private parking for guests, with no need for prior reservation.
What tourist activities are available around the hotel?
The hotel is close to sites such as the Hakone Shrine, the Ōwakudani volcanic vent, and several museums and parks.
What transportation options are available to reach the hotel?
The establishment is 35 minutes by bus from Hakone-Yumoto Station and 35 minutes by car from JR Odawara Station.
Does the hotel offer cultural activities?
Guests can discover the local culture through teppanyaki culinary specialties and the breathtaking views of the surrounding Japanese nature.
Is Hakone Hotel suitable for families with children?
Yes, the hotel welcomes children of all ages and offers special rates for children over 6 years old.
What room amenities are available?
The rooms include air conditioning, a refrigerator, a private bathroom with a bathtub, and a yukata bathrobe.
