Hakone Yuyado Zen

9,6/10 Exceptional - Based on 249 reviews

Traveler Mix:
Couples (80%)
Groups (10%)
Families (9%)
Solo travelers (1%)

Offering a retreat imbued with serenity, Hakone Yuyado Zen invites you to a refined escape in the lush nature of Hakone. This establishment combines the charm of a traditional ryokan with modern comfort, featuring a hot spring onsen, soothing gardens, and meticulously thought-out wellness services. Free Wi-Fi, room service, and a bar complete this experience, ensuring exemplary hospitality.

Designed for rest and sensory pleasure, the rooms at Hakone Yuyado Zen harmoniously integrate classic and contemporary Japanese elements. Equipped with all necessities, they offer sublime views of the forest, mountains, or majestic Mount Fuji, depending on the chosen accommodation. The tranquility and lightness they exude make them a peaceful haven appreciated by couples. These rooms embody the timeless elegance of a true ryokan in Hakone.

Culinary delights are also on the agenda. With its two on-site restaurants, the establishment offers Japanese and Asian cuisine, highlighting carefully selected local products. Nearby, several restaurants and cafes allow you to complete this gastronomic experience with varied flavors. The surrounding area, rich in natural discoveries, is perfectly suited for a culinary walk that will delight epicureans.

Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.

Evaluation of Japanese Authenticity

6/10 One is charmed by a pleasant blend of modern and traditional elements. The cuisine highlights the richness of local products without reaching the refined complexity of a kaiseki. The baths, although present, lack unique character. The rooms, comfortable, opt for a simplified aesthetic.

Highlights of the Ryokan

Thermal Bath/Onsen
Outdoor Bath
Massages
Refrigerator
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast
Pool

Detailed Ratings

Staff 9.8
Facilities 9.7
Cleanliness 9.9
Comfort 9.8
Value for money 9.2
Location 8.9

Points of interest nearby

Places of interest
Restaurants

Review summary for: Hakone Yuyado Zen

Positive Reviews

Exceptional hospitality and attentive staff

Guests consistently mention the warm welcome, attentive service, and helpful staff who go above and beyond, including providing shuttle services and accommodating special requests to ensure a memorable stay.

Spacious, clean, and well-equipped rooms

Rooms are described as large, comfortable, spotlessly clean, and well-equipped, often exceeding expectations and offering beautiful views of the surrounding nature or Mount Fuji.

Private onsen experiences

The private onsens in the rooms are highly appreciated, with guests loving the relaxation and unique experience, especially when paired with scenic views from the balcony or window.

Delicious and refined dining

Many reviews highlight the high quality, beautifully presented Japanese cuisine for both dinner and breakfast, with some mentioning the variety and attention to detail in each course.

Peaceful and scenic location

The property is praised for its tranquil setting, being nestled in the mountains or forest, and offering stunning views, creating a peaceful and relaxing atmosphere for a perfect getaway.

Convenient transportation and thoughtful extras

Guests value the convenient shuttle service to and from local stations, as well as thoughtful touches such as sending luggage to the next hotel or arranging early breakfasts for early departures.

Negative Reviews

Some difficulty with air conditioning controls

A few guests found it challenging to alter the air conditioning or thermostat in their rooms due to a lack of clear instructions in English or Japanese.

Traditional Japanese meals may not suit all tastes

While many praise the food, some guests found the traditional Japanese meals less suited to their personal taste and would have appreciated more Western alternatives.

Large portion sizes at meals

Several guests noted that the food portions, especially during dinner, were very generous and could be a bit too much for some people.

Windows in some areas could be cleaner

A guest mentioned that the windows in the eating area and bathroom needed cleaning, though overall cleanliness was praised.

Transportation to the property can be confusing

A few guests found the journey from Odawara to the hotel a bit confusing and recommend doing extra research or arranging a meeting time with the shuttle.

The price may be high for longer stays

Some guests felt that the property is a bit pricey, which limited the length of their stay, but most agreed it was worth the experience.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at the Hakone Yuyado Zen ryokan?

Check-in is scheduled between 15:00 and 18:00. Check-out must be done between 09:00 and 11:00.

Does the ryokan have an onsen?

Yes, the Hakone Yuyado Zen ryokan offers a hot spring bath (onsen) for its guests.

What languages are spoken at the Hakone Yuyado Zen ryokan?

The languages spoken at this establishment are Japanese and English.

Are there any particular restrictions to know before booking?

Yes, the establishment is for adults only and does not allow access between 22:00 and 06:00. Pets are not allowed.

Does the ryokan offer wellness services?

Yes, in addition to the thermal onsen bath, massage services are offered at an additional cost.

What types of meals are offered at the Hakone Yuyado Zen ryokan?

The ryokan has two on-site restaurants and offers an exceptional Asian breakfast.

Is there parking available on-site?

Yes, free and private parking is available on-site without prior reservation.

What tourist or cultural activities are nearby?

The ryokan is close to several attractions such as the Pola Museum, the Venetian Glass Museum, and the Hakone Gôra Park. Lake Ashi is also just 6 km away.

Are pets allowed?

No, pets are not allowed at this establishment.

Are any cultural activities organized within the ryokan?

The ryokan does not specifically offer on-site cultural activities, but being located in Hakone, it provides easy access to the many museums and cultural sites in the region.

What transportation options are available from the ryokan?

Hakone-Yumoto Station is 16 km away and Togendai Station is 2.1 km away. The nearest airport is Izu Ōshima Airport, located about 85 km away.

Do you offer concierge service?

Yes, the ryokan offers concierge services and a tour desk to help plan your stay and visits.

Leave a Reply

Your email address will not be published. Required fields are marked *

Higher rating  Lower rating  Equivalent rating or unavailable

Close

RyokanTravel USA

Live the authentic Ryokan experience

Ryokantravel.com © Copyright 2025. All rights reserved.
Close

Image Copyright Notice

All visuals (photos, images) displayed on this site originate exclusively from the Booking.com platform as part of the official affiliate programme in which we participate. These images remain the exclusive property of the establishments concerned or of their respective authors (photographers, agencies or hotel operators). We do not copy, alter or host these files directly: they are displayed either through the tools, widgets, APIs and/or CDNs provided by Booking.com, or by direct calls to resources hosted on their servers, in strict accordance with the mechanisms offered within the affiliate partnership. The sole purpose of displaying these visuals on our site is to showcase the listed properties and redirect users to Booking.com, where all bookings are made. As a purely technical and commercial intermediary, we cannot be held liable for any infringements of intellectual property rights (copyright, image rights, etc.) relating to the displayed content. If you are the owner of content shown on our site and wish to request its removal or modification, please contact us. Any legitimate request will be handled promptly and respectfully.